Armory Chrysler Jeep Dodge Ram FIAT of Albany

Excellent Service - Even for an Oil Change Mr. Casala is always alavilable and follows up on any issues with my Jeep when I bring it in for service. On this last visit he mentioned Armory uses Mr. Casala is always alavilable and follows up on any issues with my Jeep when I bring it in for service. On this last visit he mentioned Armory uses synthetic oil and I do not have to come in for a change at every 3000 miles (which is what I had set my interval for maintenance). Paul has metioned more than once how good a condition my '06 Commander is (220,000 miles). I truly love this Jeep and wish it were not discontinued. More

Found the problem?? Blind spot sensor kept going off for no reason so I brought it in. I had to contact service each day to get an update, only to find out each time they Blind spot sensor kept going off for no reason so I brought it in. I had to contact service each day to get an update, only to find out each time they said they need another day. What happened to keeping in touch with the customer?? Finally found a faulty wiring harness said the Jeep should be fixed be the next day assuming the package the had overnighted got there but again only after I called for a status for the 3rd day. Finally got it fixed got a call to pick it up only to find the front floor mat covered in dirt and grime. Guess they figured since they fixed it I could at least clean up after them. Car smelled horrible afterward also. Hey but at least the blind spot sensor got fixed eventually????? Not a good experience especially after only having prior good ones. More

Oil Change & Tire Rotation Stopped in the express lane for an oil change, tire rotation and inspection. I was there about an hour and a half for the oil change and tire rotatio Stopped in the express lane for an oil change, tire rotation and inspection. I was there about an hour and a half for the oil change and tire rotation but was unable to get my truck inspected because the certified mechanic was back logged. I always enjoy your hot cocoa so I made myself at home with your complimentary wifi and enjoyed a movie while I waited ;) Jenniffer Lewis More

Average I've always been treated as a value customer; fast reliable service. For some reason this time I felt that I was being avoided at all costs. I broug I've always been treated as a value customer; fast reliable service. For some reason this time I felt that I was being avoided at all costs. I brought my van in for a oil change and rotation of tires. As I was standing there waiting for someone to help me, I realized that I was actually waiting for someone to acknowledge me even being there. No one ever said Hello or I'll be with you in a moment. And they were not busy. No excuse. Finally I was asked if I needed help by someone that just walked in the room. It was uneventful after that. More

Excellent! Everyone knows me by name. They make me feel welcomed and a valued consumer. They all answer my questions and never seem to be too busy to spend tim Everyone knows me by name. They make me feel welcomed and a valued consumer. They all answer my questions and never seem to be too busy to spend time with me no matter how busy they may be. More

We tried but it still doesn't work??? I brought my car in with a brake motor that went with the hitch the dealer installed. The RV service place had tried to install it but said the comput I brought my car in with a brake motor that went with the hitch the dealer installed. The RV service place had tried to install it but said the computer needed to be reset for the part to work. I made an appointment with Armory garage to have this done. When I picked up the car they told me they had flashed the computer put the part still didn't work. Even though they had failed to repair my car I still had to pay them. They asked me who installed the hitch, that maybe the wiring was wrong. I told them they had installed the hitch. I went back to the RV dealer and they finally found the problem, a wire that came from the battery should have gone through the firewall and attach to the brake but was left lose in the battery case. I feel Armory garage let me down, they should have tried harder to help me. More

Good service at the Express Lane Drove in for an Express Lane oil change and wiper replacement and was back out in less than an hour. Very happy with my Ram and the service it gets at Drove in for an Express Lane oil change and wiper replacement and was back out in less than an hour. Very happy with my Ram and the service it gets at Armory Garage. More

Excellent experience I purchased a used Suburban from Tyrell. He was courteous and well informed. He did not try to push anything or try to force my hand. Overall the expe I purchased a used Suburban from Tyrell. He was courteous and well informed. He did not try to push anything or try to force my hand. Overall the experience was pleasant and expedient. I would definitely recommend Tyrell and this dealership. More

salesman review this particular salesman Trell, friendly positive attitude, he was able to answer all questions about the vehicle I was interested in. I believe this this particular salesman Trell, friendly positive attitude, he was able to answer all questions about the vehicle I was interested in. I believe this young man did his home work. walked me through the entire proses without issue. true professional. this review is about the salesman ONLY! I have not owned the car long enough to comment. same comment for the dealership. More

Recent purchase Tyrell was awesome! Very friendly, knowledgeable and prompt! I brought a 2017 van! Overall purchase was good! My only complaint is that my overhead Tyrell was awesome! Very friendly, knowledgeable and prompt! I brought a 2017 van! Overall purchase was good! My only complaint is that my overhead DVD player doesn’t work and I’m missing headphones and remote!!!! I found all of this out after my plates were put on!!! I have to wait a week to get in for diagnosing! Should not be happening on same day Purchase of “ a certified car”!!!! More