Armory Chrysler Jeep Dodge Ram FIAT of Albany

Jeep Diesel Grand Cherokee Brought the Jeep in for a 40,000 mile service but was informed afterward that the service shown on the website and in the owners manual wasn't really Brought the Jeep in for a 40,000 mile service but was informed afterward that the service shown on the website and in the owners manual wasn't really available. The service became ala carte instead which cost considerably more than what was expected. The work performed was done well and the car was ready when promised. More

Excellent Service Prompt, helpfull service. May have been told technician was certified, but I don't remember. Have always had excellent service - I trust they will put Prompt, helpfull service. May have been told technician was certified, but I don't remember. Have always had excellent service - I trust they will put the right guy on the job. More

Decent place but miss the mark on customer service Friendly staff, however, I purchased a $25000 vehicle from them and they didn't even fill upntue gas tank. They have a gas pump on site but yet only f Friendly staff, however, I purchased a $25000 vehicle from them and they didn't even fill upntue gas tank. They have a gas pump on site but yet only filled the tank 3/4 of the way. Seems really cheap considering the price of the product I purchased. Then they only had 1 key, said they "owed" me a key and that I could come over on a Thursday between 12-2 to have the one made. So they short me a key and then expect me to go out of my way while I am working in order to get the other? It would just seem like little things like putting the extra 1/4 of a gas tank in and then mailing me the other key wouldn't have been that difficult but show that what really is important to this dealership is cutting costs in amy way possible and not providing excellent service for their customers. More

2018 GRAND CHEROKEE LIMITED PURCHASE VERY POSITIVE EXPERIENCE IN WORKING WITH HARRY, SECOND VEHICLE I HAVE PURCHASED FROM HIM AND WILL BE BACK WHEN I NEED ANOTHER TO SEE HARRY AGAIN VERY POSITIVE EXPERIENCE IN WORKING WITH HARRY, SECOND VEHICLE I HAVE PURCHASED FROM HIM AND WILL BE BACK WHEN I NEED ANOTHER TO SEE HARRY AGAIN More

Another wonderful experience with Billy Martin. We just purchased our second vehicle within a one month period of time. Our salesperson, Billy Martin, was wonderful to work with. He helped us pick We just purchased our second vehicle within a one month period of time. Our salesperson, Billy Martin, was wonderful to work with. He helped us pick out the vehicle that would fit our needs. His professionalism is above reproach. We would recommend Billy, and the dealership, to anyone who asked us about purchasing an automobile. More

Recall service I brought my van in for a recall and a couple of warranty issues with moonroof. Mike was very helpful and will need a revisit for warranty repairs I brought my van in for a recall and a couple of warranty issues with moonroof. Mike was very helpful and will need a revisit for warranty repairs More

Very good once I was able to get an appt. Very good service, as always, once I was able to get an appointment. I kept trying to use their online booking system, with no luck. I finally had t Very good service, as always, once I was able to get an appointment. I kept trying to use their online booking system, with no luck. I finally had to find an old email from previous appointments to email the service center to book. AJ is the best as usual. Professional and to the point with services that were needed. More

Armory Garage Once again another NO Issue Service at Armory Garage. They are once again prompt and courteous in getting me in and out on time. Thanks again. Once again another NO Issue Service at Armory Garage. They are once again prompt and courteous in getting me in and out on time. Thanks again. More

Service Frustrating. 5 hours for oil/inspection No one but Danielle was pleasant and after me not knowing where my car was after service she canevto help. Frustrating. 5 hours for oil/inspection No one but Danielle was pleasant and after me not knowing where my car was after service she canevto help. More

New starter I called and had an appt. within a few days. Ready to go in roughly 24hrs. Prompt, courteous, couldn't ask for more!! I'll be back hopefully not too s I called and had an appt. within a few days. Ready to go in roughly 24hrs. Prompt, courteous, couldn't ask for more!! I'll be back hopefully not too soon! More