Back

Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,122 Reviews

960 Central Ave

Albany, NY

12205

Directions

By Type

1,122 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

June 07, 2024

Very professional and courteous. And very dependable they work hard to fix all problems in my vehicles More

by MILLERRAYMOND572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jun 07, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks, Raymond, for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

June 07, 2024

Just great service and will always stop and address my needs and Marlon is a true professional and never lets me down More

by georgepappis28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Walts, Lisa Stewart
Jun 09, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

George, we are very happy to hear that Marlon provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

June 06, 2024

Almost impossible to reach anyone by phone for any reason. Automated response takes messages but no one acts on them. More

by Jkarol17
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marlon
Jun 09, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Armory Customer Relations Team

June 06, 2024

Billy Comtois is knowledgeable and goes above and beyond to help customers. He has always been most helpful. My only negative comment is that I had a 1 PM appointment with Billy; he had to leave at 4 PM ( More

by RBLJEM
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Billy Comtois
Jun 06, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Your feedback and rating mean a lot to us. We're glad Billy was able to help, and we hope to see you again! Best Regards, Armory Customer Relations Team

June 06, 2024

NO LOYALTY I’ve been there over 8 years and couldn’t help me and put me in a car I hate More

by ITALY2031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dave Crist
Jun 09, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Armory Customer Relations Team

June 06, 2024

The sales person was great just after giving up 15400 money’s the vehicle was never ready for sale they have multiple problems that I had to keep bringing the car back and only one of the problems fixed More

by VIP customerMr Joseph McCann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mircle is the sales manager!!, Jerome Rucker, Billy Comtois, Carolyn Hendrickson, Brian Walts, Dave Crist
Jun 10, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Armory Customer Relations Team

June 05, 2024

The service team fixed my car in a timely manner and also explained what was wrong More

by vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember
Jun 06, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you, Vicki. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

June 04, 2024

The Lady at the Desk at the Service Center couldn't have been kinder or more thorough. More

by JIM610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stewart
Jun 05, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Jim, It's great to hear that Lisa was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

June 04, 2024

I like that the service advisor went the extra mile to help me with my problem. More

by awm1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jun 05, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your very kind review. Paul and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

June 02, 2024

Billy is a magnificent salesperson. He is attentive, knowledgeable and efficient. He makes purchasing a vehicle an absolute breeze. More

by Betsy O'Haire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Comtois
Jun 03, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Billy! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Armory Customer Relations Team

...
28
...