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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,127 Reviews

960 Central Ave

Albany, NY

12205

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1,127 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

June 15, 2024

Always an excellent buying process at Armory Returning customer of 20 years Jerome Rucker was knowledgeable and very helpful through out the journey More

by ZAFER.ULUKAYA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Mackay, Jerome Rucker, Billy Comtois, Carolyn Hendrickson, Brian Walts, Dave Crist
Jun 17, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

June 14, 2024

Raymond was excellent and service was great. He was professional and took good care of me. More

by Mckeever.irishdance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Jun 14, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words for Raymond and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

June 11, 2024

I had an exceptional experience with this car dealership during a very busy Memorial Day weekend. My truck needed urgent repairs, and despite their tight schedule, they fit me in last minute and fixed my tr More

by Iyam
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 11, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your thoughts on working with Ray and our team. We're glad to hear we delivered such a great experience! Best Regards, Armory Customer Relations Team

June 10, 2024

Very helpful. I stayed on site, and they kept me updated well. They explain service needs very well. More

by KMCGIVNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Jun 10, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

June 08, 2024

Jerome was not pushy, he worked with us well, got a good deal on a great vehicle More

by staceymd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
Jun 09, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you, Stacey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

June 07, 2024

Very professional and courteous. And very dependable they work hard to fix all problems in my vehicles More

by MILLERRAYMOND572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jun 07, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks, Raymond, for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

June 07, 2024

Just great service and will always stop and address my needs and Marlon is a true professional and never lets me down More

by georgepappis28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Walts, Lisa Stewart
Jun 09, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

George, we are very happy to hear that Marlon provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

June 06, 2024

Almost impossible to reach anyone by phone for any reason. Automated response takes messages but no one acts on them. More

by Jkarol17
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marlon
Jun 09, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Armory Customer Relations Team

June 06, 2024

Billy Comtois is knowledgeable and goes above and beyond to help customers. He has always been most helpful. My only negative comment is that I had a 1 PM appointment with Billy; he had to leave at 4 PM ( More

by RBLJEM
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Billy Comtois
Jun 06, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Your feedback and rating mean a lot to us. We're glad Billy was able to help, and we hope to see you again! Best Regards, Armory Customer Relations Team

June 06, 2024

NO LOYALTY I’ve been there over 8 years and couldn’t help me and put me in a car I hate More

by ITALY2031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dave Crist
Jun 09, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Armory Customer Relations Team

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