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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,122 Reviews
Call Dealership (518) 704-6897

960 Central Ave

Albany, NY

12205

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1,122 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

November 20, 2024

Slow service. Nearly 2 hours for oil change and rotation with an appointment is not acceptable. More

by rjmallory1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerome Rucker, Lisa Stewart
Report | Print
Nov 22, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I’m sorry to hear about your experience and completely understand how frustrating it can be to wait longer than expected, especially with an appointment. Please don’t hesitate to reach out to me directly at craigcolangelo@armoryauto.com so I can address your concerns and work to improve your future visits. Thank you, Craig Colangelo Service Manager

November 20, 2024

Very good place to get a work done great all round number one in more. More

by marshallwomack2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stewart
Report | Print
Nov 21, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

That's excellent to hear and just what we strive for when it comes to our customers. If you need any more work done in the future, the Armory CDJR of Albany team is here to help!

November 19, 2024

Great person to work with cares about will do his best to get the best de More

by PIERCEREILLY
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker, Lisa Stewart
Report | Print
Nov 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the five stars and for choosing Armory Chrysler Dodge Jeep Ram Fiat of Albany. We look forward to welcoming you back again soon!

November 19, 2024

From first interaction the Entire team was professional and helpful.They were all knowledgeable on the products. More

by ecountermine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Backlund
Report | Print
Nov 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for sharing your experience with us! We're glad to hear that our team at Armory Chrysler Dodge Jeep Ram Fiat of Albany provided professional and knowledgeable service. We appreciate your support and look forward to assisting you again in the future!

November 19, 2024

Very disappointed in the whole experience, never went over all the bells and whistles with me More

by EARLYRISERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Walts, Lisa Stewart
Report | Print
Nov 21, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, Thank you for sharing your feedback. I’m sorry to hear that your experience didn’t meet your expectations. We aim to ensure every customer feels confident and informed about their vehicle before leaving the dealership. I’d like to make this right by reviewing all the features and capabilities of your vehicle with you. Please feel free to reach out to me directly at nmackay@armoryauto.com, and we can set up a time to go over everything. Thank you, Nick Mackay Sales Manager

November 18, 2024

Awesome, been coming here for years. Amory takes care of their Customers. Highly recommend them. More

by STATELANDSTABLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Comtois
Report | Print
Nov 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

That's awesome! Thank you for the recommendation. We can't wait to serve you again at Armory Chrysler Dodge Jeep Ram Fiat of Albany!

November 17, 2024

Nothing to say s d d d d d d ds d d d d d. D d d d More

by kirhow
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn Hendrickson
Report | Print
Nov 18, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for leaving us a review. If you need anything further down the road, feel free to reach out to us at Armory Chrysler Dodge Jeep Ram Fiat of Albany.

November 16, 2024

Armory takes care of their customer. Always polite and they do a great job. Highly recommend this shop. More

by KRISSYKRUMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was a service appt.
Report | Print
Nov 18, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the recommendation! We're happy to hear that our team at Armory Chrysler Dodge Jeep Ram Fiat of Albany provided great service. We appreciate your support and look forward to serving you again in the future!

November 15, 2024

Great, friendly service. Always treated well by everyone. Issues and concerns taken seriously and quickly taken care of. More

by KELLIEGAFFNEY30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn Hendrickson, Lisa Stewart
Report | Print
Nov 18, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for sharing your experience with us at Armory Chrysler Dodge Jeep Ram Fiat of Albany! We're very happy to hear that our team provided friendly service and addressed your concerns promptly. We appreciate the support and look forward to your next visit!

November 15, 2024

I’m just a little upset that I couldn’t select zero stars. This is absolutely the worst dealership that I have ever had to deal with. They lack empathy and compassion when dealing with a difficult situ More

by ANTPLACE90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Comtois
Report | Print
Nov 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, Thank you for taking the time to share your experience and for speaking with me earlier. If there's anything more I can do for you, please reach out to me at craigcolangelo@armoryauto.com. Best Regards, Craig Colangelo Service Manager

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