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Armory Chrysler Jeep Dodge Ram FIAT of Albany
Albany, NY
1,127 Reviews
Arriving in style isn't just an option. It's a necessity. And substance? We've got plenty. Every Chrysler, Dodge and Jeep®Certified Pre-Owned Vehicle (CPOV) has to pass our stringent certification process guaranteeing that only the finest late-model vehicles get certified. And every vehicle undergoes a rigorous 125 point inspection and a thorough reconditioning process using Authentic Mopar Parts. Add to that a 3-Month/3,000 Mile Maximum Care® Limited Warranty,(1) a factory-backed 6-Year/80,000-Mile Powertrain Limited Warranty,(2) 24-Hour Towing and Roadside Assistance,(3) Car Rental Allowance(4) and CARFAX® Vehicle History Report, free 3-month subscription to SIRIUS Satellie Radio(5) and you don't have just any used vehicle, you've got one that's Certified.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,127 reviews
October 28, 2024
This is the place with good people. Friendly and reliable. What more can you want? Friendly and reliable. What more can you want? More
by Jeep Guy
Verified Customer
October 28, 2024
Still waiting for the dealer to get back to me on a warranty issue they have not fixed over a year ago! warranty issue they have not fixed over a year ago! More
by vincommisso
October 28, 2024
Very difficult to speak with an actual person to get help in the service area. Fees and charges not well explained up front. Extra insurance purchased didn't cover costs of repairs. in the service area. Fees and charges not well explained up front. Extra insurance purchased didn't cover costs of repairs. More
by lmcgowan4
Employees Worked With
Cait
October 27, 2024
It is impossible to speak to an agent to set up a service appointment. This happened time after time. So when it came time for a new truck, I went with another dealership. When I bought my truck in 2019, my appointment. This happened time after time. So when it came time for a new truck, I went with another dealership. When I bought my truck in 2019, my wife and daughter also bought their jeeps. The salesman was great but with each vehicle, the service department got worse. Five years later NONE of us drive Jeep or ram. More
by RWALLACE70
October 27, 2024
I would definitely buy another vehicle from this dealership. The sales staff is over the top and I do have to mention my sales representative Mr. Jerome Rucker.. He is a top notch asset to your comp dealership. The sales staff is over the top and I do have to mention my sales representative Mr. Jerome Rucker.. He is a top notch asset to your company. More
by Damarra
Employees Worked With
October 26, 2024
Very good to work with explains everything to you that their doing to your car their doing to your car More
by lisamstadler1966
October 25, 2024
Always a fantastic experience at Armory! Paul Cassala was outstanding and so was the employee that did the actual work on my vehicle. Everyone is always friendly and they make sure everythin Paul Cassala was outstanding and so was the employee that did the actual work on my vehicle. Everyone is always friendly and they make sure everything is completed and I am always kept informed about my vehicle More
by ALEXIABRIWA
Employees Worked With
Paul Cassala , Brian Walts
October 25, 2024
Had an emergency situation while I was on the road. They had to order parts so I grabbed a rental and continued my trip. I picked up my vehicle on the way back. Would have given five stars if they had They had to order parts so I grabbed a rental and continued my trip. I picked up my vehicle on the way back. Would have given five stars if they had a loaner available. I could have saved money on the rental More
by BasenjiKate
Employees Worked With
October 24, 2024
I sat there for an hour and 45 minutes. They told me that I’ll put shaft seal and didn’t have one and I was sent away with a brand new truck still leaking from the transmission. They told me that I’ll put shaft seal and didn’t have one and I was sent away with a brand new truck still leaking from the transmission. More
by kerrywolf66
