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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

Overview
Employees
Reviews
Vehicles
4.0
1,127 Reviews
Arriving in style isn't just an option. It's a necessity. And substance? We've got plenty. Every Chrysler, Dodge and Jeep®Certified Pre-Owned Vehicle (CPOV) has to pass our stringent certification process guaranteeing that only the finest late-model vehicles get certified. And every vehicle undergoes a rigorous 125 point inspection and a thorough reconditioning process using Authentic Mopar Parts. Add to that a 3-Month/3,000 Mile Maximum Care® Limited Warranty,(1) a factory-backed 6-Year/80,000-Mile Powertrain Limited Warranty,(2) 24-Hour Towing and Roadside Assistance,(3) Car Rental Allowance(4) and CARFAX® Vehicle History Report, free 3-month subscription to SIRIUS Satellie Radio(5) and you don't have just any used vehicle, you've got one that's Certified.
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960 Central Ave

Albany, NY

12205

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Showing 1,127 reviews

November 04, 2024

Great communication, nice facilities. Service very timely. I look forward to my next appointment soon and to get alignment taking care of. They have a machine that checks it when drive th More

by lljay121904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for sharing your experience with us at Armory CDJR of Albany! We're glad to hear that our communication and facilities met your expectations. We look forward to seeing you again soon for your alignment service!

November 04, 2024

Made an appointment 2 days in advance for oil change and tire rotation still took 2hrs and the 21 point inspection still has not been completed. 25 years At Armory it’s getting real bad More

by sleursl68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Nov 05, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I'm sorry to hear about your recent experience with us. We strive for efficiency and thoroughness, so it's disappointing that we fell short during your visit. Please reach out if you'd like to discuss this further or have any unresolved concerns. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

November 03, 2024

right Ooh ee ooh ah ah ting tang walla walla bing bang Ooh ee ooh ah ah ting tang walla walla bang bang Ooh ee ooh ah ah ting tang walla walla bing bang Ooh ee ooh ah ah ting tang walla walla bang More

by wkeal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Crist
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Nov 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We absolutely love this! Thank you for the musical review. It put a smile on our faces! 😊 We’re so glad you had an experience worth singing about. If you ever need anything, feel free to drop us a beat...or a message. Thanks for brightening our day at Armory CDJR of Albany!

November 03, 2024

Top notch! They have always met expectations, friendly and helpful. Waiting area is clean and comfortable! Car is ready in the time frame they give More

by BTRIMMER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Crist
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Nov 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're delighted to hear that our team at Armory CDJR of Albany consistently meets your expectations and provides a comfortable experience. Thank you for highlighting the clean waiting area and timely service, too. Our team is here to assist you with anything else in the future. Drive safe!

November 02, 2024

Service was excellent, staff were very friendly and knowledgeable. I never had an issue whether for service or with staff. More

by ANAVOJOSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Nov 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much! We're glad to hear you’ve consistently had a great experience with our friendly, knowledgeable team. We’re always here at Armory CDJR of Albany to make sure everything goes smoothly!

November 02, 2024

Great service and nice customer service, nice waiting area, kept apprised of service status always More

by robertrochette138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you, Robert, for the great feedback! We’re glad you enjoyed the service and waiting area, and we’re always happy to keep you in the loop on your vehicle’s status. Looking forward to your next visit at Armory CDJR of Albany!

November 02, 2024

The dealership over all has been satisfactory in regard to any and all repairs or updates for my Jeep. More

by lovemyjunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Hardy, Paul, Caitlyn, Nick Mackay
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Nov 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the positive feedback! We’re glad to hear you’ve had a satisfying experience with us for your Jeep's repairs and updates. We're here at Armory CDJR of Albany whenever you need us. Happy driving!

November 02, 2024

Unable to resolve a starting issue for a 2004 Chrysler Crossfire. Car was purchased there. More

by BONKOSKI
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
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Nov 05, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hi, I'm very sorry to hear you're still having an issue with starting your Crossfire. At your earliest convenience, please contact me directly at craigcolangelo@armoryauto.com so that I may better assist you and resolve this as quickly as possible. Thank you, Craig Colangelo Service Manager

November 01, 2024

Best service I have received at a dealership in a long time. I would recommend to my friends and family More

by ben@542loan.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Walts
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Nov 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Wow, thank you for the great feedback! We're glad to hear that your experience with us was top-notch. We appreciate your recommendation and look forward to serving you again in the future at Armory CDJR of Albany.

November 01, 2024

Paul was amazing. However, my car was only two weeks old and it broke down on the Northway with my two grandchildren in the car. You can only imagine my anxiety level. More

by MGOOGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Walts
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Nov 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, Thank you for sharing your experience with us. I'm glad to hear Paul provided amazing service, but I'm very sorry about the issue with your car and the anxiety to felt. Please reach out directly so we can discuss this further and find a resolution that works for you! Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

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