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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

Overview
Employees
Reviews
Vehicles
4.1
1,118 Reviews
Arriving in style isn't just an option. It's a necessity. And substance? We've got plenty. Every Chrysler, Dodge and Jeep®Certified Pre-Owned Vehicle (CPOV) has to pass our stringent certification process guaranteeing that only the finest late-model vehicles get certified. And every vehicle undergoes a rigorous 125 point inspection and a thorough reconditioning process using Authentic Mopar Parts. Add to that a 3-Month/3,000 Mile Maximum Care® Limited Warranty,(1) a factory-backed 6-Year/80,000-Mile Powertrain Limited Warranty,(2) 24-Hour Towing and Roadside Assistance,(3) Car Rental Allowance(4) and CARFAX® Vehicle History Report, free 3-month subscription to SIRIUS Satellie Radio(5) and you don't have just any used vehicle, you've got one that's Certified.
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960 Central Ave

Albany, NY

12205

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Showing 1,118 reviews

November 06, 2024

It was a pleasure doing business with such a wonderful staff who helped me purchase my new vehicle. More

by BRITE1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Walts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your positive review. We're so glad our team made your car-buying experience a pleasure. Congratulations on your new vehicle, and welcome to the Armory CDJR of Albany family! Enjoy every mile, and let us know if there’s anything else we can do for you! 😊🚗💙

November 06, 2024

I was supposed to have a service done to my car including an oil change, they did not do an oil change. The paperwork said that they checked all fluids and checked my wipers. All fluids are low my rear wiper More

by crawforddenis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ryan southwood
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Nov 07, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I'm sorry to hear about the oversight during your service visit. This is not the thorough attention we strive for and I apologize for any inconvenience caused. Please reach out to me at craigcolangelo@armoryauto.com so we can address these issues together. Thank you, Craig Colangelo Service Manager

November 06, 2024

2.5 hours for oil change and inspection with an appointment.. I can drive thrue other places in 30 minutes More

by KATHY46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Girl who checked me out was good
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Nov 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hi Kathy, I apologize for the long wait during your appointment. We aim to provide efficient service and it's clear we fell short this time. Please feel free to reach out if you'd like to discuss further or have any other concerns. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

November 06, 2024

Great experience buying a car. Billy was great. No pressure. Very patient and informative. Great help getting the Jeep that every other dealership said was not possible to get. I h More

by HANNIBAL8494
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Comtois
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for sharing your experience! We’re so happy to hear that Billy made the car-buying process easy, stress-free, and enjoyable for you. It's great to know he was able to help you get the Jeep you wanted, especially when others said it wasn’t possible! 😊 Enjoy every adventure in your new Jeep, and we’re always here at Armory CDJR of Albany if you need anything. Thanks again for the kind words!

November 05, 2024

Paul always greets me and provides perfect info regarding my service. Paul has been excellent for years. More

by spinosalj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cassala
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Nov 05, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're delighted to hear that Paul consistently provides you with excellent service at Armory Chrysler Dodge Jeep Ram Fiat of Albany. Thank you for your continued trust and support! We look forward to serving you again soon!

November 05, 2024

I like the dealership, But one of my experiences, all the work was not complete .which made me take time again to get it finished . More

by DEJ101466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Walts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, Thank you for sharing your feedback. I apologize for any inconvenience caused. Your time is valuable to us, and we strive to ensure all services are completed efficiently. Please feel free to reach out if there's anything else I can do for you or discuss further concerns. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

November 04, 2024

Great communication, nice facilities. Service very timely. I look forward to my next appointment soon and to get alignment taking care of. They have a machine that checks it when drive th More

by lljay121904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for sharing your experience with us at Armory CDJR of Albany! We're glad to hear that our communication and facilities met your expectations. We look forward to seeing you again soon for your alignment service!

November 04, 2024

Made an appointment 2 days in advance for oil change and tire rotation still took 2hrs and the 21 point inspection still has not been completed. 25 years At Armory it’s getting real bad More

by sleursl68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Nov 05, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I'm sorry to hear about your recent experience with us. We strive for efficiency and thoroughness, so it's disappointing that we fell short during your visit. Please reach out if you'd like to discuss this further or have any unresolved concerns. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

November 03, 2024

Top notch! They have always met expectations, friendly and helpful. Waiting area is clean and comfortable! Car is ready in the time frame they give More

by BTRIMMER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Crist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're delighted to hear that our team at Armory CDJR of Albany consistently meets your expectations and provides a comfortable experience. Thank you for highlighting the clean waiting area and timely service, too. Our team is here to assist you with anything else in the future. Drive safe!

November 03, 2024

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by wkeal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We absolutely love this! Thank you for the musical review. It put a smile on our faces! 😊 We’re so glad you had an experience worth singing about. If you ever need anything, feel free to drop us a beat...or a message. Thanks for brightening our day at Armory CDJR of Albany!

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