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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

Overview
Employees
Reviews
Vehicles
4.1
1,116 Reviews
Arriving in style isn't just an option. It's a necessity. And substance? We've got plenty. Every Chrysler, Dodge and Jeep®Certified Pre-Owned Vehicle (CPOV) has to pass our stringent certification process guaranteeing that only the finest late-model vehicles get certified. And every vehicle undergoes a rigorous 125 point inspection and a thorough reconditioning process using Authentic Mopar Parts. Add to that a 3-Month/3,000 Mile Maximum Care® Limited Warranty,(1) a factory-backed 6-Year/80,000-Mile Powertrain Limited Warranty,(2) 24-Hour Towing and Roadside Assistance,(3) Car Rental Allowance(4) and CARFAX® Vehicle History Report, free 3-month subscription to SIRIUS Satellie Radio(5) and you don't have just any used vehicle, you've got one that's Certified.
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960 Central Ave

Albany, NY

12205

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Showing 1,116 reviews

November 17, 2024

Nothing to say s d d d d d d ds d d d d d. D d d d More

by kirhow
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for leaving us a review. If you need anything further down the road, feel free to reach out to us at Armory Chrysler Dodge Jeep Ram Fiat of Albany.

November 16, 2024

Armory takes care of their customer. Always polite and they do a great job. Highly recommend this shop. More

by KRISSYKRUMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was a service appt.
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Nov 18, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the recommendation! We're happy to hear that our team at Armory Chrysler Dodge Jeep Ram Fiat of Albany provided great service. We appreciate your support and look forward to serving you again in the future!

November 15, 2024

I’m just a little upset that I couldn’t select zero stars. This is absolutely the worst dealership that I have ever had to deal with. They lack empathy and compassion when dealing with a difficult situ More

by ANTPLACE90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Comtois
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, Thank you for taking the time to share your experience and for speaking with me earlier. If there's anything more I can do for you, please reach out to me at craigcolangelo@armoryauto.com. Best Regards, Craig Colangelo Service Manager

November 15, 2024

Great, friendly service. Always treated well by everyone. Issues and concerns taken seriously and quickly taken care of. More

by KELLIEGAFFNEY30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for sharing your experience with us at Armory Chrysler Dodge Jeep Ram Fiat of Albany! We're very happy to hear that our team provided friendly service and addressed your concerns promptly. We appreciate the support and look forward to your next visit!

November 14, 2024

My visit to your dealership is always pleasurable. The service is amazing and I appreciate it. More

by millerjakel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Nov 14, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

That's fantastic. Just what we love to hear. Feel free to visit us again at Armory CDJR of Albany for more amazing service experiences!

November 14, 2024

Paul is the best. 10 for 10. I am well treated and valued as a customer. More

by ANDREDALBEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Walts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in service
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Nov 14, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the 10/10 feedback. Paul and the Armory CDJR of Albany are here to assist you if you need anything else. Drive safe!

November 14, 2024

After two consecutive trips to Armoty I have yet to receive a new oil change sticker for my windshield. It was noted on the service order both times More

by Kathleen Bisner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marlon
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Nov 14, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Kathleen, I apologize for the oversight with your oil change sticker. We strive to ensure all details are attended to during service visits and it's disappointing that we missed this. Please reach out so I can personally resolve this promptly for you. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

November 14, 2024

They are always accomodating and respond to my requests. Marlon is knowledgeable and always gets answers to my questions and concerns. More

by randycooley66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Walts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlon
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Nov 14, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks a million, Randy, for your five-star review and the kind mention about Marlon. We're proud to have him on the Armory CDJR of Albany team. We're here for you if you need anything further down the road. Until next time, safe travels!

November 14, 2024

The service area was clean efficient and well organized. The same can be said for the waiting area. The whole experience takes the mundane out of the task of servicing your vehicle. More

by mrparisian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Reviews like yours are what we love to hear. Here at Armory CDJR of Albany, offering smooth and enjoyable service experiences is what we strive for. Also, thank you for highlighting our clean and efficient waiting area. When you're ready for another great service experience, you know where to find us!

November 13, 2024

Constantly sending me these is one thing, now demanding that actually write something is unreasonable More

by kirhow
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know who my service person was but they were absolutely outstanding and it was a shake
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Nov 14, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We appreciate your feedback and apologize for any inconvenience caused by our communications. At Armory CDR of Albany, we're here to assist you in any way possible. Please let us know if there's anything specific you'd like addressed! We look forward to providing you with another five-star experience!

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