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Arlington Heights Ford
Arlington Heights, IL
4,964 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,964 reviews
June 13, 2025
Jeremy was fantastic to deal with! He was respectful and professional throughout the entire process. Anyone that I know that is interested in a ford vehicle I will be sending them hi He was respectful and professional throughout the entire process. Anyone that I know that is interested in a ford vehicle I will be sending them his way! Had a great experience working with him and his team! Most people know how car buying can be, but they made the process smooth and enjoyable. Highly Recommend! More
by Mike
June 13, 2025
Jeremy was great from start to finish he really made sure we felt comfortable. I highly recommend! we felt comfortable. I highly recommend! More
by anonymous120
Employees Worked With
June 13, 2025
Very satisfied with their accommodations. I am willing to come next time if I need another car. I am willing to come next time if I need another car. More
by padzm
Employees Worked With
June 12, 2025
I am a repeat buyer at AH Ford so I know and like the dealership. Tony did a great job helping me today and got me into the yruck I wanted. dealership. Tony did a great job helping me today and got me into the yruck I wanted. More
by Burviarnis
June 12, 2025
Rich helped me with purchase of new mustang gt convertible thank you for your kind help convertible thank you for your kind help More
by Sunsuzy2
June 12, 2025
Always professional and thorough. Detailed records and options on needed service are provided. Waiting area is pristine Detailed records and options on needed service are provided. Waiting area is pristine More
by Linda
Employees Worked With
June 12, 2025
Tim and the entire team at AH Ford were great. Whole process was smooth and they answered all my questions thoroughly. Whole process was smooth and they answered all my questions thoroughly. More
by andyshep100
June 11, 2025
Its was a breath of fresh air to deal with Lonnie Catanese after running into the opposite experience yesterday at a different dealership. I would strongly recommend dealing with Lonnie and the entir Catanese after running into the opposite experience yesterday at a different dealership. I would strongly recommend dealing with Lonnie and the entire staff at Arlington Heights Ford. Faith in humanity and good people has been restored! More
by debprutch
Employees Worked With
June 11, 2025
Pretty good attention and service, the salesman Jesus was resolving all dudes and questions about the vehicle resolving all dudes and questions about the vehicle More
by Jc
June 11, 2025
Lonnie is great! Professional and very nice! I highly recommend Lonnie if you’re looking for a used or new car. Professional and very nice! I highly recommend Lonnie if you’re looking for a used or new car. More
by john.plodzien
Employees Worked With
