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Arlington Heights Ford
Arlington Heights, IL
5,042 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,042 reviews
July 23, 2025
Michael was fantastic, no pressure at all worked with us to get payments where we needed them to be. Highly recommended this dealer!!! to get payments where we needed them to be. Highly recommended this dealer!!! More
by Onetuf66
Employees Worked With
July 23, 2025
Quick easy and professional experience. I was able to get to the car that I wanted I was able to get to the car that I wanted More
by Tarohlwing1
Employees Worked With
July 23, 2025
Wow! From start to finish, this was hands down the easiest and most enjoyable car-buying experience I’ve ever had. I knew I wanted a Bronco—and the team m From start to finish, this was hands down the easiest and most enjoyable car-buying experience I’ve ever had. I knew I wanted a Bronco—and the team made it happen seamlessly. Ben got the ball rolling from home, which saved me so much time and hassle. When I arrived at the dealership, everything was ready to go. Lonnie greeted me with warmth and expertise, and after one test drive, I was completely sold. A huge thank you to John Guido Jr. for creating a culture of integrity, efficiency, and true customer care. You can tell this team genuinely wants to help you find the right fit—not just make a sale. I drove away in a Bronco I love and that fits my budget. That’s a rare combo! If you’re looking for a smooth, no-stress experience, go see the team at Arlington Heights Ford—you won’t regret it. More
by Ammeeraes
July 22, 2025
Michael was amazing and quick about getting me the vehicle I wanted. The Lincoln looked great and I was extremely happy when I left. I will use this dealership in the future! vehicle I wanted. The Lincoln looked great and I was extremely happy when I left. I will use this dealership in the future! More
by jamie.potts86
Employees Worked With
July 22, 2025
Rich helped me get a f350 dialysis thank you rich I will be back for more be back for more More
by lagaicargo
July 22, 2025
The dealer experience was just okay. While the salesperson made an effort to connect, their approach felt forced and occasionally awkward. My biggest issue was with the finance departmen While the salesperson made an effort to connect, their approach felt forced and occasionally awkward. My biggest issue was with the finance department. Teddy from finance attempted to mislead me, claiming I'd get a better financing rate only if I purchased additional coverage. With my excellent credit, I was aware I qualified for 0% financing, making his offer feel like a scam More
by umontoy2
July 21, 2025
This is the second time I buy from Elliott Reichel and I will definitely come back to him, I recommend him to everyone will definitely come back to him, I recommend him to everyone More
by Mgryg
Employees Worked With
July 19, 2025
It was a very pleasant, smooth and efficient car buying experience. We would definitely recommend it to our friends and family. experience. We would definitely recommend it to our friends and family. More
by MrWilliamCarpenter
July 19, 2025
Ben and Richard were excellent. I appreciated Richard’s direct approach and upfront communication. The buying process was easy and simple. I appreciated Richard’s direct approach and upfront communication. The buying process was easy and simple. More
by joshbondsmith
July 19, 2025
Excellent friendly service I’ll be back Sam Vasco was a treat to work with as were Mark and Victor treat to work with as were Mark and Victor More
by chris
