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Rich Jacobsen

Overview Reviews (235) Inventory (211)

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Rich Jacobsen

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Rich Jacobsen

Sales Pro

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Richie is #1...just ask him!

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5.0

235 Reviews

Richie is #1...just ask him!

Overview Reviews (235) Inventory (211)

Dealership Experience

40 yrs, 5 mos

Industry Experience

40 yrs, 4 mos

5.0

235 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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235 Reviews of Rich Jacobsen

May 30, 2024

Dealership Rating

Employee Rating

Rich helped me get truck i wanted thank you for getting this truck i will get more this truck i will get more More

by Dmitriy C

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Joe Baez, Jeremy Rosa

Helpful 0

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May 30, 2024

Dealership Rating

Employee Rating

Rich Jacobsen helped me get another ford escape thank you for your help I really enjoy it for your help I really enjoy it More

by Jwdlr723

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Israel Gonzalez, Teddy Dziedzic, Dan Szwec

Helpful 0

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May 28, 2024

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Richard did great job with helping me place custom order, Jose helped a lot too. Highly recommended. Jose helped a lot too. Highly recommended. More

by David Kulinski

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Joe Baez, Joseph Genna

Helpful 0

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May 23, 2024

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Rich was great! Found what I was looking for. Personally went to pick it up. It has been a great experience. Found what I was looking for. Personally went to pick it up. It has been a great experience. More

by freerada

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Purchase Time

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Recommend Dealer

Yes

Helpful 0

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May 22, 2024

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Employee Rating

Richard was very helpful and friendly. Would definitely recommend his services. Smooth and simple transaction Would definitely recommend his services. Smooth and simple transaction More

by salpec

Recommend Dealer

Yes

Helpful 0

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May 17, 2024

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Richard was an excellent salesmen with great customer service skills and helped my grandfather find the car he was looking for. service skills and helped my grandfather find the car he was looking for. More

by Jbarranco

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic

Helpful 0

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April 30, 2024

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Employee Rating

This dealership is incredibly accommodating to circumstance. Not time wasting, and it’s obvious that they work together to accomplish their goal — a solid selling experience. circumstance. Not time wasting, and it’s obvious that they work together to accomplish their goal — a solid selling experience. More

by Luc.legrand19

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic

Helpful 0

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April 27, 2024

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Employee Rating

Richard Jacobsen(salesman) was a big help today with my purchase of a used car for my daughter. If you come here, ask for Rich! purchase of a used car for my daughter. If you come here, ask for Rich! More

by Dennis

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Israel Gonzalez, Teddy Dziedzic

Helpful 0

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May 02, 2024 -

Arlington Heights Ford responded

Dennis, thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, The Arlington Heights Ford Team

April 26, 2024

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Employee Rating

EVERYTIME I go for service everyone is very pleasant and so is their excellent service! so is their excellent service! More

by Buckchase2

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Victor Villanueva, Ikram "Ike" Alam, John Burzawa

Helpful 0

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May 01, 2024 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

April 23, 2024

Dealership Rating

Employee Rating

Have been using Arlington Heights Ford Rich Jacobsen for 20+ years. Great service & quality vehicles 20+ years. Great service & quality vehicles More

by caridickson

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Teddy Dziedzic

Helpful 0

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Apr 26, 2024 -

Arlington Heights Ford responded

Cari, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

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