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Arlington Heights Ford
Arlington Heights, IL
4,926 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,926 reviews
May 29, 2025
The service was great and the people were really friendly and helpful to give me a great deal on my purchase! and helpful to give me a great deal on my purchase! More
by rvk226
Employees Worked With
May 29, 2025
Jesus and Jose were great to work with and very accommodating. Best car buying experience I have had. accommodating. Best car buying experience I have had. More
by Donald.flight
May 28, 2025
Jesus Sanchez was awesome. Great experience and quick. The end of the day I left with a vehicle Great experience and quick. The end of the day I left with a vehicle More
by Pelayo_george
Employees Worked With
May 26, 2025
Great experience! Elliott was friendly, knowledgeable , and vehicle was reasonably priced. Dealership made buying experience quick and hassle free. Highly recommended! Elliott was friendly, knowledgeable , and vehicle was reasonably priced. Dealership made buying experience quick and hassle free. Highly recommended!! More
by Robertk3533
May 25, 2025
Staff was very pleasant Tony introduced me to the staff. Tony explained everything that was happening and what I needed to do to make the deal very easy Very knowledgeable Tony explained everything that was happening and what I needed to do to make the deal very easy Very knowledgeable More
by 2024 escape
Employees Worked With
May 24, 2025
Tony was extremely helpful and great to work with. Would absolutely recommend buying a car from him. Knowledgable and overall people person. Would absolutely recommend buying a car from him. Knowledgable and overall people person. More
by Jsassan345
Employees Worked With
May 24, 2025
Friendly and attentive. Steve worked with me daily until I could take the car home Steve worked with me daily until I could take the car home More
by missperfect510
Employees Worked With
May 24, 2025
An Exceptional Experience with Sam Vasco at Arlington Heights Ford – Truly Seamless and Genuine! I recently purchased a Ford Bronco from Arlington Heights Ford, and I cannot recommend Sam enough. From s Heights Ford – Truly Seamless and Genuine! I recently purchased a Ford Bronco from Arlington Heights Ford, and I cannot recommend Sam enough. From start to finish, the entire process was absolutely seamless, and that's largely due to Sam's exceptional professionalism and genuinely good nature. Finding the right Bronco felt effortless with Sam. He truly listened to what I was looking for and guided me through the options without any pressure. He was incredibly knowledgeable and helped me navigate the choices to find the perfect vehicle for my needs. What truly set Sam apart was his approach to every aspect of the transaction. The pricing was transparent and fair, and I never felt like I was in a negotiation battle. The conversations we had were always informative and straightforward, making me feel comfortable and confident in my decisions. He provided all the information I needed without overwhelming me, ensuring I understood every step of the process. Beyond his expertise, Sam is simply a good person. He's honest, patient, and truly cares about his customers' satisfaction. He made what can often be a stressful experience enjoyable and exciting. If you're looking for a new Ford and want an exceptional experience from a genuine, trustworthy individual, go see Sam at Arlington Heights Ford. You won't be disappointed! More
by jes.lynn222
Employees Worked With
May 23, 2025
Brought my 2017 Ford Fusion was greeted by Mike Waddle. He made me feel important and answered all of my questions. That's why I always come here . He made me feel important and answered all of my questions. That's why I always come here . More
by ereichel25
Employees Worked With
