Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,816 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews By Type
Showing 4,816 reviews
April 02, 2025
Amazing experience my first time purchasing a car from out of state and Isaiah went above and beyond to make sure everything was smooth. out of state and Isaiah went above and beyond to make sure everything was smooth. More
by Curtis
Employees Worked With
April 01, 2025
Had a great experience working with Elliot! Would recommend this dealership and him. Thank you Would recommend this dealership and him. Thank you More
by sbertone23
Employees Worked With
April 01, 2025
They were very friendly and a pleasure to work with. They kept the process simple and answered all of our questions and got us out of there fast They kept the process simple and answered all of our questions and got us out of there fast More
by rodblsi
April 01, 2025
Richard is the best, super knowledgeable- I was well taken of and the experience was efficient taken of and the experience was efficient More
by ryangable
Employees Worked With
April 01, 2025
I recently purchased a used Ford Expedition, and I had the pleasure of working with Elliot as my salesperson. From start to finish, Elliot was both knowledgeable and personable, making the entire process the pleasure of working with Elliot as my salesperson. From start to finish, Elliot was both knowledgeable and personable, making the entire process smooth and enjoyable. He was efficient, respecting my time constraints and ensuring I was in and out of the dealership in just three hours. Not only did I receive a great deal, but I was also impressed by the kindness and professionalism displayed by everyone at the dealership. I highly recommend Elliot and this dealership to anyone in the market for a vehicle. Kim and Joe More
by Kim and Joe
March 31, 2025
Arlington ford is a really nice dealership with really welcoming and helpful staff that doesn’t make the car buying process a hassle and the staff makes you feel welcomed the moment you walk through the d welcoming and helpful staff that doesn’t make the car buying process a hassle and the staff makes you feel welcomed the moment you walk through the doors More
by Elijahbinion
Employees Worked With
March 31, 2025
Jeremy was amazing he went the extra mile to make sure we were happy customers! i will be coming back for another car were happy customers! i will be coming back for another car More
by jeff87
Employees Worked With
March 31, 2025
Jeremy and the team were great to work with never felt pushed into buying a vehicle pushed into buying a vehicle More
by jeff87
March 31, 2025
Everything was great, service was very efficient and pleasant. Good sense of humor and made me feel comfortable pleasant. Good sense of humor and made me feel comfortable More
by nickholbrook63
Employees Worked With
March 31, 2025
Steve was great to work with on purchasing my new Bronco. He was available at all times and answered all of my questions throughout the process. He was available at all times and answered all of my questions throughout the process. More
by rynegavigan
Employees Worked With
