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Arlington Heights Ford

Arlington Heights, IL

5.0
4,924 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,924 reviews

May 28, 2025

Jesus Sanchez was awesome. Great experience and quick. The end of the day I left with a vehicle More

by Pelayo_george
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Sam is amazing to work with. He is knowledgeable, patient, and willing to answer all your questions. What a great experience. More

by Tammymckamey1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Great experience! Elliott was friendly, knowledgeable , and vehicle was reasonably priced. Dealership made buying experience quick and hassle free. Highly recommended! More

by Robertk3533
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

Staff was very pleasant Tony introduced me to the staff. Tony explained everything that was happening and what I needed to do to make the deal very easy Very knowledgeable More

by 2024 escape
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nykolajcuyk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

2024 escape responded

Arlington Ford was a great dealership Very Clean Staff very polite. Offered me coffee Tony understood my needs. What I wanted in a car and price range. I was very satisfied. Will tell my friends to go to Arlington Ford for the best deals

May 25, 2025 -

2024 escape responded

Most knowable dealership I’ve ever been to

May 24, 2025

Tony was extremely helpful and great to work with. Would absolutely recommend buying a car from him. Knowledgable and overall people person. More

by Jsassan345
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Nykolajcuyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Friendly and attentive. Steve worked with me daily until I could take the car home More

by missperfect510
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

An Exceptional Experience with Sam Vasco at Arlington Heights Ford – Truly Seamless and Genuine! I recently purchased a Ford Bronco from Arlington Heights Ford, and I cannot recommend Sam enough. From s More

by jes.lynn222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Brought my 2017 Ford Fusion was greeted by Mike Waddle. He made me feel important and answered all of my questions. That's why I always come here . More

by ereichel25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
BEN MCCARTY
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Jesus and Cassie made our preowned vehicle purchase a breeze. We have used Arlington Heights ford for years for vehicle service. When the time came for a new car we knew where to go and we couldnt be hap More

by Yvonne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

The service team was great. My repair was completed on time. Mike Waddle, the service manager was great in helping me get a rental car, explaining what the issue with the car wa More

by jwasher711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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