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Arlington Heights Ford
Arlington Heights, IL
4,679 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,679 reviews
January 21, 2025
In a day and age where “superior customer service” often falls short of its promise, The extraordinary service my daughter and I received at Arlington Heights Ford was second to none. Their professionalism falls short of its promise, The extraordinary service my daughter and I received at Arlington Heights Ford was second to none. Their professionalism and attention to detail SHOUTS OUT the high standards at Arlington Heights Ford. The exceptional service I experienced resolved our vehicle's issue without added stress or concern. More
by T351
January 20, 2025
Steve was incredibly helpful, patient, and informative. He made a difficult decision much easier for me. He made a difficult decision much easier for me. More
by robby.heston
Employees Worked With
January 20, 2025
Arlington Heights Ford always treats you like family. From the moment you arrive, whether to service your vehicle or browse new vehicles, you are treated with respect and care. There’s a reason we have b From the moment you arrive, whether to service your vehicle or browse new vehicles, you are treated with respect and care. There’s a reason we have been customers at Arlington Heights Ford for so many years. Elliot was a great person to work with when purchasing our latest vehicle. We needed a larger vehicle for a growing family, and Elliot worked tirelessly for us to find us the best deal that met our specifications. Now when returning for service, we are always greeted by Elliot and others. Thank you, Elliot, and AHF for the great care over the years! More
by GinaBina0408
January 19, 2025
Excellent service. Luigi, service advisor, was very helpful and great to work with. Car was ready quicker than expected. Luigi, service advisor, was very helpful and great to work with. Car was ready quicker than expected. More
by pjriley5985
Employees Worked With
January 18, 2025
They were very fast when it camd to my oil change and it was much easier than last time when I came. was much easier than last time when I came. More
by Liviu
Employees Worked With
January 18, 2025
My name is Brandon came to dealership to get a van met Lonnie catalase he work the best with me he gave me the best deal no run a run was straight forward gave me the best deal Lonnie catalase he work the best with me he gave me the best deal no run a run was straight forward gave me the best deal More
by thontlin
Employees Worked With
January 18, 2025
Brian and Richard were amazing to work with. Made the process smooth and easy. Everything was great. Made the process smooth and easy. Everything was great. More
by kbmccarthy
January 18, 2025
Sam Vasco and Teddy in finance are the most professional I have ever worked with. It was so easy, quick, and seemless. They explained everything from start to finish and made me feel comfortable the entire I have ever worked with. It was so easy, quick, and seemless. They explained everything from start to finish and made me feel comfortable the entire time More
by GT
January 18, 2025
This place is very good and professional stuff,nice and helpful people. I am very satisfied. helpful people. I am very satisfied. More
by cerazyartur@sbcglobal.net
Employees Worked With
January 18, 2025
Jermey is amazing! He sold me an amazing truck that i love very much! He could not have been more helpful! He sold me an amazing truck that i love very much! He could not have been more helpful! More
by kennethjohnsoniii
Employees Worked With
