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Arlington Heights Ford
Arlington Heights, IL
5,042 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,042 reviews
July 29, 2025
Steve Ursin and team were awesome to work with and made me comfortable from the start. Got me into a beautiful Bronco and appreciated Steve’s patience and knowledge as he walked me through the purchase pro me comfortable from the start. Got me into a beautiful Bronco and appreciated Steve’s patience and knowledge as he walked me through the purchase process. Financing was easy and painless. Overall, a great experience and I’d highly recommend working with Steve and team at Arlington Heights Ford. More
by virglloyd
July 28, 2025
Easy to work with and great communication. By far the best car buying experience I have had in many years! By far the best car buying experience I have had in many years! More
by ReCouched
July 27, 2025
This dealership made buying my car pleasurable. Good deal on our trade in and low pressure environment. Good deal on our trade in and low pressure environment. More
by Kay7711
July 26, 2025
I took both my vehicles in on the same day Mike Waddle took care of Me on both. Excellent service, the Marquis had an issue with The Check Air Suspension Light and Power the Power Steering wasn't right... took care of Me on both. Excellent service, the Marquis had an issue with The Check Air Suspension Light and Power the Power Steering wasn't right....It was harder to turn the wheel.... Just a Fuse......2005 And she still Drives Great. More
by Bassmandew
Employees Worked With
July 26, 2025
Elliott and AH Ford have been a pleasure to work with. This is my 3rd car from them and highly recommend. Go ask for Elliott This is my 3rd car from them and highly recommend. Go ask for Elliott More
by coachsmith419
July 26, 2025
Treat you like family! Trustworthy and honest! Really take care of you all around. Best employees ever! Trustworthy and honest! Really take care of you all around. Best employees ever! More
by KatMez
Employees Worked With
July 26, 2025
The experience at the dealership was easy and great I would recommend it to my friends would recommend it to my friends More
by Pzieger
July 26, 2025
Amazing dealership would recommend to all my friends and family. The people are nice and very helpful family. The people are nice and very helpful More
by sebastianhv
Employees Worked With
July 25, 2025
Steve was very helpful, very straightforward, and he exceeded my expectations. I will 100% go back for another purchase. exceeded my expectations. I will 100% go back for another purchase. More
by bioshoc7
Employees Worked With
July 24, 2025
Brought in the new truck for routine service, had Mike as my service manager...though they were short staffed, he was right there taking care of me. Let me know some options and possible additional fixes but my service manager...though they were short staffed, he was right there taking care of me. Let me know some options and possible additional fixes but wasn't pushy. Overall, excellent service and I look forward to continuing the relationship to keep up my truck. 👍 More
by jdills210
Employees Worked With
