Arlington Heights Buick GMC - Service Center

Simply said above and beyond customer focus Impeccable Simply said above and beyond customer focus Impeccable customer communication outstanding efforts on finding customer solution and working to toward Simply said above and beyond customer focus Impeccable customer communication outstanding efforts on finding customer solution and working to towards the solutions. Great jobless v More

Great experience selling my car Mike and Kristal made a painful experience of selling my Jaguar F-Type into an unexpectedly pleasant one. Kristal contacted me as soon as I had mad Mike and Kristal made a painful experience of selling my Jaguar F-Type into an unexpectedly pleasant one. Kristal contacted me as soon as I had made an approach via Kelley Blue Book , we agreed a price based on review over the phone. When I visited the show room , there was no haggle and the deal was done inside 30 minutes. Thanks to both of you. More

I went to sullivan looking for a car for good price. And i talked to mike ayoub and he gave me a good car for a good price. i talked to mike ayoub and he gave me a good car for a good price. More

A honest service department still exists Through out the years I've built a healthy distrust of deal service departments. Commission driven advisers have left me feeling taken advantage of m Through out the years I've built a healthy distrust of deal service departments. Commission driven advisers have left me feeling taken advantage of more than once. Alex with Sullivan was the complete opposite of my experiences with other dealers. I had an electrical program with my '15 Yukon Denali. Alex and team diagnosed the program and came back with a loose connection. I was only charged for the diagnostic visit when a dishonest dealer would have hit me for some replacement part. Add in that the Sullivan team noticed another item on my vehicle but educated me that it's something we'll need to address down the road but there wasn't an immediate need. Love Sullivan and I will certainly be back. Mark Fortney More

Fantastic Service!!! Thanks to Victor in service. We bought a used car and it had a CEL pop up the next day. No worries though - between Marco in sales and Victor in servi Thanks to Victor in service. We bought a used car and it had a CEL pop up the next day. No worries though - between Marco in sales and Victor in service, we were covered. Even provided a loaner car at no cost. The car was repaired and we were on our way. Amazing experience- nothing to worry about, no fast one pulled on us, and treated like we had purchased a high end car, even though we didn't. Can't say enough about the personnel at this dealership. A+++ More

Amazing Service Honest Employees I actually only came into the dealership about a year ago to get an oil change because the dealership I bought my car from closed. When I got the oil I actually only came into the dealership about a year ago to get an oil change because the dealership I bought my car from closed. When I got the oil change Geoff gave me a rundown on some issues with my car. He informed us it was still under a warranty we didn’t even know about. The honesty and the thorough service work was outstanding. Ever since I have only taken my and my husbands car to Geoff and Sullivan. I will also buy my next car from them as I am a loyal Buick/GMC customer and I know that their honesty and second to none service will carry over into sales as well. Because of Geoff in the service department, Sullivan now has a loyal customer for life. We have recommended their service and sales to all of our family and friends. More

Exceptional! I had a very good experience leasing my new car at Sullivan, from my salesman, Phil, to the service department . Everyone was very kind and patient I had a very good experience leasing my new car at Sullivan, from my salesman, Phil, to the service department . Everyone was very kind and patient with me! More

Personal Service Geoff was very helpful in helping me to select replacement tires. At first It seemed as if I felt every bump in the road which I never felt before. Geoff was very helpful in helping me to select replacement tires. At first It seemed as if I felt every bump in the road which I never felt before. However it may be the horrible condition of Dundee road. More