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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

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March 25, 2021

Dean is always fantastic. He’s helped me immeasurably- he deserves a raise! My car has had a very complicated issue and he he worked tirelessly to get it fixed. More

by Jamiesworld5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Fay
March 25, 2021

BRIAN got me in and out within 40 minutes for my oil change. He also was going to look into my airbag recall for my Chevrolet 2008 Silverado 1500. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
March 25, 2021

It was easy to schedule my appointment. When I arrived I was greeted and my needs were reviewed and I was given a estimate of cost and time. Because the time it would take to preform the service was long, a More

by kenslip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
March 24, 2021

Brian, as always you made my car repairs seamless. Mike Baker stepped in and I didn’t wait at all while u finishing a customer. More

by T.a.reindl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
March 22, 2021

Dean was very accommodating and he and Mike Baker provided a loaner . Waiting area is very sparse and somewhat uncomfortable. I appreciate Dean and Mike’s efforts on my behalf . More

by russellr77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay
March 20, 2021

Joel Gallardo was very friendly, helpful and thorough. He kept me updated on what was happening throughout the entire process while my Enclave was in for service. More

by Brandyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

Dean was great. Everything went quickly and smoothly. Definitely recommend Dean and Arlington Heights Buick GMC service. I will be back when my vehicle needs another service. Thank you! More

by Apeter428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay
March 19, 2021

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by d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Fay
March 19, 2021

I needed new brakes and my tail light fixed. Dean Fay did an excellent job making sure I was taken care of. My truck was in the shop for 2 days and his communication keeping me updated was great. I kne More

by atovell81
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dean Fay
March 18, 2021

You folks go the extra mile to keep me as a customer. From Brian taking care of my service needs, to Mike Baker who keeps his office door open and is never too busy to answer a question. Thanks guys! More

by harryp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
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