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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

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November 23, 2024

Had an issue with my vehicle that required a tow. Dealer help set up the tow and was able to repair my vehicle next day. Ally was extremely helpful and with getting my vehicle repaired and contactin More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

My service advisors Chris was an absolute pleasure to deal with. As this is my first maintenance on my new GMC sierra he was a straight shooter told me what i did and did not need and trusted him complet More

by Mgm11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

I had called to either trade my car in or extend my warranty I was told unless I take down my previous bad rating I would not get good service from service dept and was told to take off rating for sa More

by Robyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike O'Connell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Baturin
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Great service, friendly service advisors. Today they got me in and out in an hour and a half, when the service was supposed to take 2.5 hours More

by Stevestone18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Arlington Heights Buick GMC responded

Steve, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Team at Arlington Heights Buick GMC

November 08, 2024

Good guys who are always ready to help with your issues. Personal thanks to Nicolette (sales) and David (service). More

by Lex Eremenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolette Grivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Arlington Heights Buick GMC responded

Thank you for leaving us this great review, Lex! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Arlington Heights Buick GMC

November 08, 2024

I have purchased my last 3 vehicles from this dealership and have nothing but good things to say about them. I also have had great experiences with the service department who have always been great to work More

by uafc0623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe - autorent
Nov 11, 2024 -

Arlington Heights Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Arlington Heights Buick GMC and are thrilled to hear about your positive experiences with both our sales and service departments. It's fantastic to know that David’s expertise and care made a difference during your oil change. We look forward to serving you again, and we’re grateful for your recommendations to friends and family. See you next time! Sincerely, The Team at Arlington Heights Buick GMC

November 03, 2024

Service is excellent. Service wrier listen to what I wanted done and my car was ready and every thing was good. More

by Westsideboy1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Arlington Heights Buick GMC responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Arlington Heights Buick GMC for your vehicle needs. Sincerely, The Team at Arlington Heights Buick GMC

November 02, 2024

Once again, David was wonderful to work with. He is an asset to the dealership! More

by rlw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Arlington Heights Buick GMC responded

Thank you so much for your review! We're thrilled to hear that David provided you with wonderful service at Arlington Heights Buick GMC. He truly is an asset to our team. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Buick GMC

October 29, 2024

Chris was professional and got the job done quickly while accompanying all of my needs. 10/10 would recommend. More

by Jeremy C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Arlington Heights Buick GMC responded

Thank you, Chris, for your wonderful review! We’re thrilled to hear that you found our service professional and efficient. At Arlington Heights Buick GMC, we strive to meet all our customers' needs, and your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Buick GMC

October 29, 2024

Chris explained the service very well. He was very pleasant and professional. i will continue to use this dealership. More

by mgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Arlington Heights Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Chris provided you with excellent service and made your experience pleasant and professional. At Arlington Heights Buick GMC, we strive to create a positive environment for our customers, and we're glad to know you plan to return. We look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Buick GMC

Oct 31, 2024 -

Arlington Heights Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Chris provided you with excellent service and made your experience pleasant and professional. At Arlington Heights Buick GMC, we strive to create a positive environment for our customers, and we're glad to know you plan to return. We look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Buick GMC

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