Arlington Acura in Palatine

All of the Service Advisors are top notch. Mark was mine for this service. He thoroughly explained what needed to be done as well as why. Mark was mine for this service. He thoroughly explained what needed to be done as well as why. More

My Service Advisor was great. Had not worked with him before. Everything was explained well and service was completed on time and I was notified. Very personable and helpful. Had not worked with him before. Everything was explained well and service was completed on time and I was notified. Very personable and helpful. This is my 8th or 9th Acura from Arlington and mostly because of the Service Department. They are all great. More

Was able to schedule appointment at desired time frame. Service has been completed as promised. Service has been completed as promised. More

Roger and the rest of the service team are terrific. Fast, efficient service and courteous attention. Thank you! Fast, efficient service and courteous attention. Thank you! More

The initial contact was good. I had four people from the dealership contact me to schedule an appointment to see the car. When I got to the dealership I had questions about the ca I had four people from the dealership contact me to schedule an appointment to see the car. When I got to the dealership I had questions about the car and got no answers. Then the salesman took me to the car and again had no answers to my questions. The car was dirty and some of the storage boxes for tools ect were loose in the front storage compartment. I spent 20 minutes with the car and was uncomfortable with my treatment. Unfortunately it is the car I have been looking for but my experience at the dealership made me uncomfortable. More

The best service team in the Chicago area. I have been servicing all my Acuras since 2004. I have been servicing all my Acuras since 2004. More

Mark’s service was extremely personable and the sales guys checked on me when I was in the showroom guys checked on me when I was in the showroom More

Ameer is the best! Very satisfied with the service. I will recommend it to my friends. Very satisfied with the service. I will recommend it to my friends. More

Its a very clean and courteous dealership. Chris was very nice and kept me updated about my car. Chris was very nice and kept me updated about my car. More

Very easy transaction at this dealership. Spoke with mike gorgano previous to arriving and everything was ready for us when we arrived. very welcoming people and dealership. Totally transpare Spoke with mike gorgano previous to arriving and everything was ready for us when we arrived. very welcoming people and dealership. Totally transparent in all information given to me. Nadd ons to the price or hard sales pitches to buy extra packages. Honest dealership. More