Arlington Acura in Palatine

Excellent Customer Service My husband and I each purchased a 2015 MDX from Chris and Szymon. They were both accommodating and helpful with our choices. If there was a proble My husband and I each purchased a 2015 MDX from Chris and Szymon. They were both accommodating and helpful with our choices. If there was a problem, it was immediately taken cared of. This is the 3rd purchase of vehicles and we are more then pleased with their customer service, friendliness, and knowledge. Thanks also to the great managers and service department staff for all you do. I would highly recommend this dealership for their excellence. H and E More

Fast, Great Service This is my 3rd MDX lease from Arlington Acura and working with Muhammed. Muhammed is FANTASTIC to work with. He makes the process quick and easy.... This is my 3rd MDX lease from Arlington Acura and working with Muhammed. Muhammed is FANTASTIC to work with. He makes the process quick and easy....I joked that it was faster than Jimmy Johns sub delivery! He is very honest and has really great Customer Service. He takes the time to show you all the features in your new vehicle and set up all settings so you are all ready to go when you leave the dealership. More

Acura TLX We bought an Acura TLX through Muhammad and he was of great help! We came in looking for a great deal and it's almost like he read our mind, when we w We bought an Acura TLX through Muhammad and he was of great help! We came in looking for a great deal and it's almost like he read our mind, when we walked in! Asked for our criteria and showed us something exactly in that price point. Additionally, he was very upfront, honest and extremely personable also. Followed up with us and made sure the whole process went smooth. We walked away with a great purchase and will definitely return in the future. He's the most human car salesman I've ever dealt with. More

Muhammed Patel This is my 6th Acura MDX I leased through Arlington Acura with Muhammad as my sales rep. He always makes if FAST, EASY and Enjoyable shopping experie This is my 6th Acura MDX I leased through Arlington Acura with Muhammad as my sales rep. He always makes if FAST, EASY and Enjoyable shopping experience. I would highly recommend him to anyone. I referred two of my friends to him and they are as well REPEAT CUSTOMERS! More

Outstanding Customer Service I've been a customer at Arlington Acura for many years, changes several automobiles. Phenomenal sales experience I received from Muhammed Patel. His a I've been a customer at Arlington Acura for many years, changes several automobiles. Phenomenal sales experience I received from Muhammed Patel. His a truly Profeccional. I personally could not be more happier if I've shopped with somebody else . I really emprest by his profeccional skills, he knows how treat a customer, how make him happy. I'm looking forward for many years to come, to continue to come back with Muhammed services and sales experience. Especially I love Acura. Thank you. More

the great experience i had in buying a new car. after being jerked around for 2 weeks by another dealer who says theres always a muler in the house i got up and walked out. being kind om angry i cal after being jerked around for 2 weeks by another dealer who says theres always a muler in the house i got up and walked out. being kind om angry i called arlington acura and talked to mike nauert. i told him wht i wanted and is it possible to do. he said let me call you right back. he then told me yes we can do that deal and yes they had the exact car in stock.i made a time to meet with him and the next day the deal was made in about 45 minutes.no hassel no bs. i was in and out in no time.mike is a true professional and knows how to deal with people. there is no bs with mike. either he can do it or he can't. he tells you up front. thank you mike your the best in my book. More

Disappointed with Acura Dealer service. For over 3 Years I have been valued customer at Acura, on Friday Jan.15th I brought my Acura RDX 2016 for a quick service, I notice for the 3rd time I For over 3 Years I have been valued customer at Acura, on Friday Jan.15th I brought my Acura RDX 2016 for a quick service, I notice for the 3rd time I have been there each time the mechanics that have taken my car did not use any protection to cover my seat, or to protect my floor mats. After I picked up my car I found grease on the seat, steering wheel and door panel. Sorry, It is not acceptable for the light color interior to not use any protection from dirty clothing and shoes. Car wash is never available, always 30-40 minutes waiting time. Customer satisfaction should be priority for any dealership. More

Great experience! From start to finish the experience went well, Muhammed Patel was very pleasant and straight forward. The dealership was even family friendly and ha From start to finish the experience went well, Muhammed Patel was very pleasant and straight forward. The dealership was even family friendly and had a play area for my toddler to play while things were being finalized. I would definitely recommend and be sure to ask for Muhammed! More

Pleasant and comforting I recently purchased a 2008 Acura Mdx from here and am extremely pleased with it. Muhammed did an excellent job at assisting me throughout the process I recently purchased a 2008 Acura Mdx from here and am extremely pleased with it. Muhammed did an excellent job at assisting me throughout the process. I will definitely be back in the future More