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76 Reviews of Ardmore Toyota - Service Center
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July 30, 2012
I thought I was going to be on an hour long errand... It took over 5 hours just to get an oil change, new key, and key fob! It took additional time for staff to discover you can not make a new key from the took over 5 hours just to get an oil change, new key, and key fob! It took additional time for staff to discover you can not make a new key from the valet key/ need master key (which was never told to us upon purchasing the vehicle either). Arrrggg. The charges were ridiculous, but Don was good about getting the fob replaced under warranty and offering a discount on the labor charge. More
by sdutot
Employees Worked With
June 15, 2012
I can find no fault with the quality, service, and I can find no fault with the quality, service, and workmanship in the servicing of my Camry vehicle. The atmosphere in the waiting area and the works I can find no fault with the quality, service, and workmanship in the servicing of my Camry vehicle. The atmosphere in the waiting area and the workstations for customers for computer work while waiting for the servicing to be completed is excellent. More
by Gerald Mandelbaum
Employees Worked With
Roy Cassidy
June 09, 2012
Jay Wieshner, the service advisor at Ardmore Toyota Scion provided service that demonstrated beyond any doubt that I was an important customer and that my business was highly appreciated. provided service that demonstrated beyond any doubt that I was an important customer and that my business was highly appreciated. More
by khanay
Employees Worked With
Jay Wieshner
May 27, 2012
To Whom it may concern, A quick To Whom it may concern, A quick note to express my EXTREME satisfaction. Elaine from the customer service desk is a real asse To Whom it may concern, A quick note to express my EXTREME satisfaction. Elaine from the customer service desk is a real asset to the dealership.For the last 2 service related experiences that i have had were a pleasure ! Because Elaine was taking care of the situation.I am on my 3- third lease at this dealership because of the service and sales teams. Respectfully Billy Heinemann ( 11 Venza) More
by ednaminta48
Employees Worked With
Elaine @ the customer help desk
May 03, 2012
Waited 90mins for a loaner car. Was told my light worked but didn't. AC not working after visit. Was told to ask for manager when I arrived I've been here 30 mins on my 3rd trip now waiting v but didn't. AC not working after visit. Was told to ask for manager when I arrived I've been here 30 mins on my 3rd trip now waiting v More
by Ak81
Employees Worked With
Ron- service gm and his staff
April 26, 2012
I am always worried when I go into get my car serviced, will I get a fair shake.This is my first Toyota. I have owned Chevys, Mitsubishis, and Hondas over the years. Ardmore toyota have a big picture windo will I get a fair shake.This is my first Toyota. I have owned Chevys, Mitsubishis, and Hondas over the years. Ardmore toyota have a big picture window over looking the repair shop next to the service desk. While I looked out and waited for my car, I could hear the service representatives dealing with various customers. Customers can be good and bad too. They were all very considerate and polite. I was very impressed with the personnel. By the time my car was ready and it was my turn to deal with my representative, I was very impressed and confident with the service department. More
by howardkruger
Employees Worked With
April 04, 2012
Jay went out of his way to solve a problem with the tire pressure in my RAV4 after it had been recently serviced. He took the time to call me to find out what the issue was, made sure he would personally h pressure in my RAV4 after it had been recently serviced. He took the time to call me to find out what the issue was, made sure he would personally handle its evaluation and correction, was very considerate of my time, and explained everything thoroughly and patiently. His knowledge, consideration and professionalism were exemplary. More
by jewolf
Employees Worked With
Jay Wieshner
March 29, 2012
I feel that I am in good, trustworthy hands in the service department. Jay explained clearly what needed to be done and made sound recommendations. He recognized that I am a loyal customer and made me service department. Jay explained clearly what needed to be done and made sound recommendations. He recognized that I am a loyal customer and made me feel that my car and its care and maintenance are important to them as well as to me. I don't know much about cars so finding a service department that I can trust is most important. More
by msr511
Employees Worked With
Jay Wieshner
January 09, 2012
Clarence was very professional and polite. He was very well spoken and knowledgeable about my car. I was very pleased with him, and I would recommend him and your service depart to my family and friend well spoken and knowledgeable about my car. I was very pleased with him, and I would recommend him and your service depart to my family and friends. Thanks to Clarence the price was great and I had a wonderful exprience at Ardmore Toyota. More
by Mary.M59
Employees Worked With
Clarence
September 24, 2011
I have been coming to Ardmore Toyota for service since you opened. I am constantly impressed with the superb combination of friendliness and professionalism that every employee exhibits EVERY time I visit you opened. I am constantly impressed with the superb combination of friendliness and professionalism that every employee exhibits EVERY time I visit! Not only that, every time I come in for service, I am usually greeted by name and a friendly conversation!! Mr. G greets me with a friendly hello every time I drop off my car, and every service person is as helpful and friendly as can be, and Shelly always ends the visit with a smile and a friendly conversation. :) This past March, less than two weeks after I had put a lot of money into fixing two things on my car, I totalled my car. I didn't know what to do. I knew I wanted another Toyota, and that I wanted to stay at Ardmore Toyota. My boyfriend and I went right to Jay at the service department and asked for his advice as to who to go to in the sales department. I trusted Jay, and he did not let me down. Bobby helped us pick out a new Toyota, and I am thankful that I can still be a loyal customer to Ardmore Toyota! THANK YOU, JAY!! :) More
by ihearttoyota
Employees Worked With
Other Employees :
Jay W, Don C, Mr. G, Shelly, and Bobby T , Jay Wieshner, Bobby Tahmas
