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Ardmore Toyota

Ardmore, PA

4.9
513 Reviews
Ardmore Toyota is family owned and operated since 1968. We specialize in New, Certified Pre-Owned Toyota and Used vehicles as well as Service, Parts, Accessories, Rentals and more. We have a climate-controlled indoor showroom with over 120 vehicles. Valet service, fabulous waiting area with couches, LED TV's, Free Wi-Fi, comfortable seating, refreshments and more. Come join our family. Ask about Home & Office Delivery for your next vehicle purchase. Thank you to our customers for helping us attain the prestigious Toyota Motor Sales President's Award and Customer First Advisory Board for 2023 for Sales and Service and overall Customer Satisfaction.
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219 E Lancaster Ave

Ardmore, PA

19003

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Showing 513 reviews

July 22, 2022

From the valet to the cashier. You’re treated like a friend, not just a customer. Great service, no upsell. This dealership is great More

by Timothypaynter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Hrycko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Ardmore Toyota responded

Hi Timothy, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Josh Fletcher, Service Director, Ardmore Toyota, 610-645-5000, x290, jfletcher@ardmoretoyota.com

July 18, 2022

Everything from Valet greeting you, to Jay the service associate , the cashiers are awesome too. Love that each technician takes such good care of my SUV, and always on top of everything . Thank you Ardmo More

by abbeyshuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Wieshner
Jul 18, 2022 -

Ardmore Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Josh Fletcher, Service Director, Ardmore Toyota, 610-645-5000, x290, jfletcher@ardmoretoyota.com

June 25, 2022

Service was excellent. I had barely put my foot on the brake as I entered their drop off area when. Not one but two service folks were there to welcome me, make sure I gav More

by Silvers
Recommend Dealer
Yes
Employees Worked With
Sorry. I don’t remember any of these names.
Jun 27, 2022 -

Ardmore Toyota responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Josh Fletcher, Service Director, Ardmore Toyota, 610-645-5000, x290, jfletcher@ardmoretoyota.com

June 20, 2022

I personally visited 11 dealerships. I had deposits at five of them, including Ardmore. Ardmore was the only one to look at their allocation notice, and modify it so that I could get the More

by Hypermiler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Wainwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Ardmore Toyota responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Frank Sorrentino, General Sales Manager, Ardmore Toyota, 610-645-5000, x255, fsorrentino@ardmoretoyota.com

June 13, 2022

I recently purchased a 4runner from Ardmore Toyota and worked with Dan Maffet as my salesperson. Everything was honest, straightforward and consistent. I would 100% do business with them again and recom More

by AFK12567
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Azad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Maffet
Jun 14, 2022 -

Ardmore Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Frank Sorrentino, General Sales Manager, Ardmore Toyota, 610-645-5000, x255, fsorrentino@ardmoretoyota.com

June 08, 2022

"The only dealer to go to. Good old fashioned service. Never any problems. Very Professional." More

by craiglhope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Ortuso, Alivia Chance
Jun 08, 2022 -

craiglhope responded

Thank you.

Jun 08, 2022 -

Ardmore Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Josh Fletcher, Service Director, Ardmore Toyota, 610-645-5000, x290, jfletcher@ardmoretoyota.com

June 02, 2022

Theresa Wainwright and Quasim “Q” are extremely knowledgeable about Toyota products and financing. They are the ultimate “Dynamic Dual!” COVID had an impact on my delivery but because of them, I ne More

by On the Road
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Azad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Wainwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Snell, made sure my vehicle was nearby so I could transfer personal items.
Jun 02, 2022 -

Ardmore Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Frank Sorrentino, General Sales Manager, Ardmore Toyota, 610-645-5000, x255, fsorrentino@ardmoretoyota.com

May 15, 2022

I purchased a previously owned Toyota Avalon form this dealer a number of years ago at the time was satisfied with the car and the staff at that time. Recently my wife and I went there to see about buyin More

by Carshopper
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven McGuire
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Ardmore Toyota responded

While I am disappointed to read your review and comments, I do want you to know that we take the security and privacy of our customers very seriously and that is why we have protocols in place. Our customers are important to us and that is why we take steps to protect them and their identity, and also to protect the dealership. We did speak about this when you visited our dealership that evening, and if you would like, I would be happy to discuss this with you further. I apologize again if you are not happy with the steps we take. I do welcome the opportunity to speak to you again. Kindly, Frank Sorrentino, General Sales Manager, Ardmore Toyota, 610-645-5000 x255, fsorrentino@ardmoretoyota.com

April 21, 2021

I was on the market for A Toyota Tacoma and I did get in touch with Admore Toyota and the product specialist Austen Reid help me on the process . Service was excellent from the beginning to the End Def More

by ecastanet62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austen Reid
Apr 23, 2021 -

Ardmore Toyota responded

Thank you so much for this lovely review! We feel so grateful that you chose us for your automotive needs. It's wonderful to hear Austen and our team were helpful during your visit and that you love your new Toyota Tacoma. If you have any questions, please don't hesitate to reach out to us again. Best, Frank Sorrentino, General Sales Manager, Ardmore Toyota fsorrentino@ardmoretoyota.com

February 27, 2021

I purchased a used 2018 Highlander from this dealer and I am very disappointed with the service I got from them ,they agree to clean the headliner . So they kept the car for two weeks for cleaning ,but they More

by miroslawkrynicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
Mar 08, 2021 -

Ardmore Toyota responded

Thank you for taking my call, I’m glad we were able to discuss your concerns. We take pride in treating all our customers with respect. Our goal is to always provide exceptional service. Now that we have spoken my hope is that we can satisfy your concerns. Please don’t hesitate to contact me directly. Thank you, Frank Sorrentino, General Sales Manager, 610-645-5000 x.255, fsorrentino@ardmoretoyota.com.

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