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Ardmore Toyota

Ardmore, PA

4.9
509 Reviews
Ardmore Toyota is family owned and operated since 1968. We specialize in New, Certified Pre-Owned Toyota and Used vehicles as well as Service, Parts, Accessories, Rentals and more. We have a climate-controlled indoor showroom with over 120 vehicles. Valet service, fabulous waiting area with couches, LED TV's, Free Wi-Fi, comfortable seating, refreshments and more. Come join our family. Ask about Home & Office Delivery for your next vehicle purchase. Thank you to our customers for helping us attain the prestigious Toyota Motor Sales President's Award and Customer First Advisory Board for 2023 for Sales and Service and overall Customer Satisfaction.
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219 E Lancaster Ave

Ardmore, PA

19003

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Showing 509 reviews

June 13, 2022

I recently purchased a 4runner from Ardmore Toyota and worked with Dan Maffet as my salesperson. Everything was honest, straightforward and consistent. I would 100% do business with them again and recom More

by AFK12567
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Azad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Maffet
Jun 14, 2022 -

Ardmore Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Frank Sorrentino, General Sales Manager, Ardmore Toyota, 610-645-5000, x255, fsorrentino@ardmoretoyota.com

June 08, 2022

"The only dealer to go to. Good old fashioned service. Never any problems. Very Professional." More

by craiglhope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Ortuso, Alivia Chance
Jun 08, 2022 -

craiglhope responded

Thank you.

Jun 08, 2022 -

Ardmore Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Josh Fletcher, Service Director, Ardmore Toyota, 610-645-5000, x290, jfletcher@ardmoretoyota.com

June 02, 2022

Theresa Wainwright and Quasim “Q” are extremely knowledgeable about Toyota products and financing. They are the ultimate “Dynamic Dual!” COVID had an impact on my delivery but because of them, I ne More

by On the Road
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Azad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Wainwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Snell, made sure my vehicle was nearby so I could transfer personal items.
Jun 02, 2022 -

Ardmore Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Frank Sorrentino, General Sales Manager, Ardmore Toyota, 610-645-5000, x255, fsorrentino@ardmoretoyota.com

May 15, 2022

I purchased a previously owned Toyota Avalon form this dealer a number of years ago at the time was satisfied with the car and the staff at that time. Recently my wife and I went there to see about buyin More

by Carshopper
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven McGuire
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Ardmore Toyota responded

While I am disappointed to read your review and comments, I do want you to know that we take the security and privacy of our customers very seriously and that is why we have protocols in place. Our customers are important to us and that is why we take steps to protect them and their identity, and also to protect the dealership. We did speak about this when you visited our dealership that evening, and if you would like, I would be happy to discuss this with you further. I apologize again if you are not happy with the steps we take. I do welcome the opportunity to speak to you again. Kindly, Frank Sorrentino, General Sales Manager, Ardmore Toyota, 610-645-5000 x255, fsorrentino@ardmoretoyota.com

April 21, 2021

I was on the market for A Toyota Tacoma and I did get in touch with Admore Toyota and the product specialist Austen Reid help me on the process . Service was excellent from the beginning to the End Def More

by ecastanet62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austen Reid
Apr 23, 2021 -

Ardmore Toyota responded

Thank you so much for this lovely review! We feel so grateful that you chose us for your automotive needs. It's wonderful to hear Austen and our team were helpful during your visit and that you love your new Toyota Tacoma. If you have any questions, please don't hesitate to reach out to us again. Best, Frank Sorrentino, General Sales Manager, Ardmore Toyota fsorrentino@ardmoretoyota.com

February 27, 2021

I purchased a used 2018 Highlander from this dealer and I am very disappointed with the service I got from them ,they agree to clean the headliner . So they kept the car for two weeks for cleaning ,but they More

by miroslawkrynicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
Mar 08, 2021 -

Ardmore Toyota responded

Thank you for taking my call, I’m glad we were able to discuss your concerns. We take pride in treating all our customers with respect. Our goal is to always provide exceptional service. Now that we have spoken my hope is that we can satisfy your concerns. Please don’t hesitate to contact me directly. Thank you, Frank Sorrentino, General Sales Manager, 610-645-5000 x.255, fsorrentino@ardmoretoyota.com.

December 05, 2020

My husband and I purchased a brand new 2021 Sienna LE this afternoon from Ardmore Toyota. We are super pleased with our experience, working with Frank Lynch, who is knowledgeable and experienced. He answ More

by Elainemltan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lynch
Dec 07, 2020 -

Ardmore Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Frank Sorrentino, General Sales Manager, Ardmore Toyota fsorrentino@ardmoretoyota.com

July 06, 2020

Excellent experience while buying a car This review is posted very late. I got my Camry XLE in March 2010 (over 10 years ago) and the whole buying experience was extremely smooth. The salesp More

by InnovativeDoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Reese
Jul 08, 2020 -

Ardmore Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Frank Sorrentino, General Sales Manager, Ardmore Toyota fsorrentino@ardmoretoyota.com

June 17, 2019

Buyer beware for used cars, otherwise ok My 2007 Prius hybrid battery died there were also other issues going on so I began the search for my next car. I looked at new and used. This dealer h More

by DontPanic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 19, 2019 -

Ardmore Toyota responded

Thank you for your feedback. Our customers are our top priority and it’s discouraging to hear about your recent disappointment with your experience at Ardmore Toyota. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Sincerely, Frank Sorrentino, General Sales Manager, Ardmore Toyota fsorrentino@ardmoretoyota.com

April 26, 2019

happy with the toyota We were recently looking for a "good little run-around" car...something for "the mister" to use for work, golfing, and running short errands...somethi More

by jbhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Serious
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Sorrentino
May 02, 2019 -

Ardmore Toyota responded

We're happy to hear that everything went well for you! Let us know when we can help you with anything else! Regards, Frank Sorrentino, General Sales Manager, Ardmore Toyota fsorrentino@ardmoretoyota.com

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