Ardmore Toyota
Ardmore, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I brought my car in for inspection and I was greeted by Don Cannon. He was very professional, friendly and knowledgable. He asked me if I had any concerns about my car and I said that I was just here for m Don Cannon. He was very professional, friendly and knowledgable. He asked me if I had any concerns about my car and I said that I was just here for my inspection. He told me that it would be approximately 30 mins to an hour. He then went on to inform me about the shuttle service that would take me to the near by stores so I could shop while I wait and I could call when I'm ready to be picked up! Who wouldn't love that! I told him another time but I thanked him for that information. He told me to have a seat and that there are complimentary drinks to help myself. Later he came over to me and informed me that my car was now being serviced and I should be done soon, he told me that there were no problems but he recommended that I change my tires before the fall. Not only was my visit expedient but I was kept well informed about the progress of my car by a well mannered, friendly, outgoing worker who also demonstrated that he had my best interest in mind when he informed me about the future care of my car. It's service like this that keeps my coming back. I also recommended ardmore toyota scion to my parents and they are now the owner of a brand new toyota. Thanks Don! More
David was a fantastic salesperson: informative, flexible, low pressure, thorough in all aspects, patient, polite, honest, and likeable. He is the type of person that forms customer loyalties. There were ma low pressure, thorough in all aspects, patient, polite, honest, and likeable. He is the type of person that forms customer loyalties. There were many times he could have become openly annoyed with a newbie car buying customer, but always kept his friendly demeanor. Even when the original car he was selling us was sold under his nose, he kept his cool and found an alternate vehicle--only betraying that there was anything wrong after he had found another recourse for action. More
I thought everyone in the dealership was very kind. We brought our 5 year old son with us and someone set him up at the tv and asked if we needed anything to drink. We were working with Mr. Gallagher, but brought our 5 year old son with us and someone set him up at the tv and asked if we needed anything to drink. We were working with Mr. Gallagher, but a few other employees also came over to greet us...it was very nice. More
We were buying our first used car. Our Odyssey was totalled in an accident so we weren't in the best mood. Also, the car I called about was gone in the 15 minutes from when I called the dealership un totalled in an accident so we weren't in the best mood. Also, the car I called about was gone in the 15 minutes from when I called the dealership until we got there. Richard had the task of telling us this and he was very apologetic and got us to look at others on the lot even though they were a higher price. On the test drive he was very easy going but was giving us all the info about the van. We asked him why we should buy a Sienna over the Odyssey and he gave some very good points for us to think about. We did like the van but the price was over our budget. Richard was very patient, was not pushy when we were thinking about it. When he saw we were close but not ready, he worked with us and got a very fair compromise price, which we took. He was very pleasant, very informative and was proud of the Toyota cars. When we picked the van up the next night, he took us over to the service area to show how nice it was. As he said, all the extras that were there for the customer really showed how much Toyota cares about the buyers even after the fact. The service waiting area really was impressive at Ardmore Toyota. I hope Richard has a long career with Toyota. We would definitely go back to him when we look for another car. More
Qasim was a good agent. He really helped me a lot. I was just not sure if he talked me into getting the color that I got because it's the last of that color and they just want to dispose of it or he was gen just not sure if he talked me into getting the color that I got because it's the last of that color and they just want to dispose of it or he was genuinely in favor of the color. I said this because there was no other unit of that color. Plus, it had 140 miles on it already. I was surprised. He said that was normal. I believed him but, something inside of me was saying I should've gotten a different one. I should've picked one of the units that are still upstairs in the storage area. But overall I was happy with their service. Q did a good job. Maybe not the greatest. Or was it just me being on the suspicious side, like any normal buyer would be. I am expecting great service from Toyota Ardmore all throughout my lease. I have a lot of doctor friends coming in to Philly to work. I can refer them all to Ardmore Toyota. More
I arrived unexpected with a noise in the front of the car near the wheel. Don said it would be about 20 before he could get someone to take a ride with me and see what was going on. In about 20 minutes or near the wheel. Don said it would be about 20 before he could get someone to take a ride with me and see what was going on. In about 20 minutes or so Don and I were out on a test drive to hear the noise. He resolved the issue in just a few minutes and I was on my way. Thank you More
This is my third vehicle from this dealer and my second purchased from Al. The overall experience is perfect. There was no pressure and everything that was promised was delivered. I am a sales manager i purchased from Al. The overall experience is perfect. There was no pressure and everything that was promised was delivered. I am a sales manager in another industry and can speak from experience that I would recommend this dealer and Albert, my salesperson. More
I purchased a new Prius from Ardmore Toyota in 09. Since then I have been using their service department for all my needs, and they have always been professional and efficient. The customer service is extr then I have been using their service department for all my needs, and they have always been professional and efficient. The customer service is extremely detailed and attentive, the facilities clean, and the work is done timely. When I have needed to leave the car overnight they made sure I had a rental, and in a one day visit they have a terrific shuttle service. I had them drop me off at work and pick me up afterwards. Overall, terrific experiences in the service side of the dealership. More
Had a major problem with my Toyota Camry. These folks, especially Don Cannon, went out of their way to help, including covering all warranty matters and providing a loaner car. Would recommend them to an especially Don Cannon, went out of their way to help, including covering all warranty matters and providing a loaner car. Would recommend them to anybody for good service work. More
AT is excellent organization at all levels. You live up to your commitments and, to date, your work has been reliable. I would not hesitate to recommend AT to any perspective car buyer. to your commitments and, to date, your work has been reliable. I would not hesitate to recommend AT to any perspective car buyer. More