Ardmore Toyota

Very friendly staff, not high-pressure sales, but more like a steady, slow, low-pressure... Answered our many many questions, and Martin (sales manager) even ordered a user manual for our 08 Prius (miss like a steady, slow, low-pressure... Answered our many many questions, and Martin (sales manager) even ordered a user manual for our 08 Prius (missing from glove-box). More

Q was our salesman. He was very friendly, and very knowledgeable of the Toyota Product. My husband and I started out wanting the Rave 4, but it ended up being a bit pricey...I was really disappointed knowledgeable of the Toyota Product. My husband and I started out wanting the Rave 4, but it ended up being a bit pricey...I was really disappointed. Then Q showed us the Camery SLE fully loaded...we took it for a test ride..and we really liked it. Q was very thorough in explaining everything about the Camry. In the end we got the Camry and we're really glad we did...in the beginning I was disappointed ...but in the end we were happier with the Camry instead...we owe it all to Q....he's very nice and a pleasure to work with....looking forward to seeing him again during our future visits to Ardmore Toyota. Gotta go....my Camry awaits! :)Say hi to Q for us.....and thank you Susie for everything..... More

I am very pleased with my experience at Ardmore Toyota. I got a great deal on the car I wanted with the assistance of Dalton. He was very friendly, helpful, honest, and knowledgeable. He was also very wi I got a great deal on the car I wanted with the assistance of Dalton. He was very friendly, helpful, honest, and knowledgeable. He was also very willing to work with me on any reservations I may have had. He made my car buying experience very pleasant! More

Excellent service and Greg Hartigan was very helpful and knowledgeable and his sense of humor made it all fun to buy a new car. I am impressed knowledgeable and his sense of humor made it all fun to buy a new car. I am impressed More

David was very knowledgable about the 2011 Rav4 I test drove as well as the 2008 Highlander that I purchased. He was very helpful by talking us through the features of each car and how they compared to o drove as well as the 2008 Highlander that I purchased. He was very helpful by talking us through the features of each car and how they compared to other cars we were considering, which made it easier to make our decision to purchase the Highlander. He was also extremely patient with myself and my 3 yr old and 9 month children. I had no choice but to bring them with me. He made it as quick and stress free as possible. He even helped me move the car seats from our rental car to our new car. I would highly reccomend working with David and this dealership again. It was truely a pleasure even with two small children. More

Carl is one of the best sales people I have worked with. He was courteous and not pushy at all. Most car salesmen are so pushy that it really turns me off. Carl gave us the options, let us make up our min He was courteous and not pushy at all. Most car salesmen are so pushy that it really turns me off. Carl gave us the options, let us make up our minds, and helped us get exactly what we wanted. More

Another great experience thanks to Quasim (Q)! After spending the past few months researching options and pricing I knew exactly what I was looking for, I headed back to Ardmore Toyota. This is the seco spending the past few months researching options and pricing I knew exactly what I was looking for, I headed back to Ardmore Toyota. This is the second truck I have purchased from Q, and Ardmore Toyota. I was limited in my time, and I explained that to Q, he respected that and he was able to meet my needs with regards to price, and vehicle options. Ardmore Toyota is fortunate to quality salesmanship, financing. Qasim was very professional, courteous and took so much time to explain all the benefits and features of my new truck. I would definitely recommend Ardmore Toyota to friends and family and when it is time for me to buy my next truck that is where I will go!! I have been too many other Toyota dealerships and they can’t come close to Ardmore Toyota’s abilities. More

I stopped in to Ardmore Toyota at about 6:45 on 6/21/11 to ask for someone to please help me set up Bluetooth in my Toyota RAV 4 (which I had purchased at Ardmore Toyota two years earlier). Qasim Azad quic to ask for someone to please help me set up Bluetooth in my Toyota RAV 4 (which I had purchased at Ardmore Toyota two years earlier). Qasim Azad quickly offered to help and was amazingly friendly, helpful and patient. I was shocked at how quickly he set up the Bluetooth – he took my blackberry phone and navigated through my phone like he had written the phone manual, and in I think less than a minute had it all working. Qasim then proceeded to spend a lot of time with me patiently explaining how it worked. Not being a great technology person, I appreciated his expertise and, more, his patience. It is that kind of service (specifically, I came in “off the street” for a “nuisance” request I’m sure) that would make me want to buy another care at Ardmore Toyota. More

Made an last-minute appointment to have a driver-side mirror installed. Showed up early morning and the car was received immediately and the work was completed quickly, effectively and efficiently. I was mirror installed. Showed up early morning and the car was received immediately and the work was completed quickly, effectively and efficiently. I was greeted warmly and able to work while the installation was being completed. This is the best dealership relationship I have ever had. More

I rated the service excellent because I thought it was superb. The customer service was outstanding. Often today it can be an arduous process, and one that I dread and as a result often leads to procrasti superb. The customer service was outstanding. Often today it can be an arduous process, and one that I dread and as a result often leads to procrastinate, particularly when it comes to car repair. As a woman, I often feel that I am talked down to and more often then not ripped off because of the lack of knowledge, or the perceived lack of knowledge. This experience, starting with the customer service rep, Michael Drummond, completely renewed my faith in respect and honesty when dealing with car repairs. At first I was apprehensive because I was advised not to go back to the dealer because they were over priced and tend to “up sell” repairs and maintenance, but I had been to two outside mechanics who told me I needed a new transmission, but I felt that wasn’t the case. So I decided to take it back to the dealer since they would be more familiar with anomalies that might be associated with my Toyota rav4. I spoke to a customer service rep named Michael Drummond, and was impressed by the fact that he didn’t try to automatically sell me on a new transmission, he said to get it in for a diagnostic test first and then go from there. The day of the appointment when I went to start the car to bring it in, I found the battery was dead and when I popped the hood I had found that there were chemicals that had oozed out of it. I was sure I needed a new battery on top of everything else, even though, the battery had just been installed four months ago. This was when another stellar performance in customer service came into play. When I called Michael to tell him my car would not start so I would have to cancel the appointment and that I thought I need a new battery, he said “no problem, I will come and pick the car up and lets just have the diagnostic done first, before jumping to any conclusions.” I live less then a mile away from the dealer, and he was here within 15 minutes with a battery box, started my car, and took it to the dealer. Once the diagnostic was done, I found I did not need a new transmission or battery, which was a huge relief, and was given great recommendations, by Michael, due to the results of the diagnostic test. The car runs great and I well be bringing it back this week for routine maintenance as a result of the recommendations given by Michael and the diagnostic report. Please continue to always give exemplar customer service and continue honesty business practices. More