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Ardmore Toyota

Ardmore, PA

4.9
509 Reviews
Ardmore Toyota is family owned and operated since 1968. We specialize in New, Certified Pre-Owned Toyota and Used vehicles as well as Service, Parts, Accessories, Rentals and more. We have a climate-controlled indoor showroom with over 120 vehicles. Valet service, fabulous waiting area with couches, LED TV's, Free Wi-Fi, comfortable seating, refreshments and more. Come join our family. Ask about Home & Office Delivery for your next vehicle purchase. Thank you to our customers for helping us attain the prestigious Toyota Motor Sales President's Award and Customer First Advisory Board for 2023 for Sales and Service and overall Customer Satisfaction.
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219 E Lancaster Ave

Ardmore, PA

19003

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Showing 509 reviews

May 03, 2012

Waited 90mins for a loaner car. Was told my light worked but didn't. AC not working after visit. Was told to ask for manager when I arrived I've been here 30 mins on my 3rd trip now waiting v More

by Ak81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron- service gm and his staff
May 25, 2012 -

Ardmore Toyota responded

On behalf of everyone at Ardmore Toyota, I would like to apologize that we didn't meet your expectations. We strive to get our customers' approval each time they walk through our doors. Please call me at your earliest convenience. I would like to discuss this matter with you and any other remaining issues you may have. I can be reached by email @rcassidy@ardmoretoyota.com or by phone @ 610-645-5000. I look forward to speaking with you and making this situation a better one. Sincerely, Roy Cassidy- Service Director- Ardmore Toyota

April 28, 2012

Wonderful customer service.we got a 2012 awd sienna xle premium package in the colour that i wanted from steve 1000 dollars less than the other dealers in town.the 1hr drive to ardmore toyota was well wort More

by Nsobia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Reese
Apr 30, 2012 -

Ardmore Toyota responded

Thank you for writing such a kind review! It's great to hear that you are enjoying your new Sienna. It is a wonderful vehicle and we guarantee you'll continue to love it. Steve is a terrific team member and we're glad you could witness that first hand. Please visit us again in the future! Also, visit our Facebook & Twitter pages for great monthly savings! Best, Kim Gallia General Sales Manager kgallia@ardmoretoyota.com

April 26, 2012

I am always worried when I go into get my car serviced, will I get a fair shake.This is my first Toyota. I have owned Chevys, Mitsubishis, and Hondas over the years. Ardmore toyota have a big picture windo More

by howardkruger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 26, 2012 -

Ardmore Toyota responded

Howard-On behalf of everyone here at Ardmore Toyota, I want to say Thank You for writing to us. I'm glad that our service team that a terrific job in solving your issues. Feel free to contact us in the future if you run into any other questions about your vehicle. We look forward to your next visit. In the meantime, please visit our Facebook & Twitter pages for great monthly specials! Sincerely, Roy Cassidy- Service Director- Ardmore Toyota

April 20, 2012

Greg was extremely patient with my father and I as we came in twice with the second time coming close to 5 weeks after the first visit. Many other salesmen would've hounded us thinking they would lose t More

by scottyo82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hartigan
Apr 20, 2012 -

Ardmore Toyota responded

Thank you for taking the time to write that kind review. On behalf of everyone here at Ardmore Toyota, we appreciate you taking the time to do that. It's wonderful to hear Greg did a marvelous job in helping you and your father choose your new car. We hope that you enjoy it. We look forward to your next visit with us in the future! In the meantime, please visit our Facebook & Twitter page for great specials and events going on! Best, Kim Gallia General Sales Manager kgallia@ardmoretoyota.com

April 04, 2012

Jay went out of his way to solve a problem with the tire pressure in my RAV4 after it had been recently serviced. He took the time to call me to find out what the issue was, made sure he would personally h More

by jewolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Wieshner
Apr 12, 2012 -

Ardmore Toyota responded

Thank you for writing that kind review. We really appreciate you taking the time to write to us. We're very glad to hear Jay did a magnificent job in providing the answers & service you needed. He's a great member of our amazing staff. We hope to do it all over again in the future. For great deals, be sure to check out our Facebook & Twitter pages! Best, Roy Cassidy rcassidy@ardmoretoyota.com

April 04, 2012

I had the best new car buying experience, Greg Hartigan was so friendly, informative and I never felt pressured or uncomfortable at all. In fact all of the staff were very nice making it a good atmosphere More

by Lisa Andrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Hartigan
Apr 05, 2012 -

Ardmore Toyota responded

Thank you for taking the time to write this great review on Greg and our dealership. We strive to provide our customers with a simple, yet informative experience and I am pleased to hear that we achieved this with you. If you have any questions or concerns, please don't hesitate to contact us. Thanks again for choosing Ardmore Toyota and be sure to check us out on Twitter and Facebook for our latest specials. Best, Kim Gallia General Sales Manager kgallia@ardmoretoyota.com

April 03, 2012

I was with my daughters intending to only look at a Highlander. We met Carl and he was so laid back and had such an ease to him, I knew right away he was not going to push me to make a decision I was More

by Kwakeley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Camarota
Apr 12, 2012 -

Ardmore Toyota responded

Kristine-Thank you very much for writing that amazing review. It's great to hear that you and your family had a great time visiting us. It's also nice to hear that Carl did a marvelous job in helping you choose your new car. We hope that you enjoy it. We'll be sure to pass this great message to Carl. He will be pleased to see it! We look forward to your next visit in the future. In the meantime, please follow our Facebook & Twitter pages to stay up to date with specials and events going on! Best, Kim Gallia General Sales Manager kgallia@ardmoretoyota.com

April 02, 2012

Carl does an excellent job showing the car and following up to make sure we are happy wiht the vehicle. It is a very pleasant car buying experience. That is why we keep coming back to Ardmore Toyota. Thank More

by mikemcdevitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Camarota
Apr 12, 2012 -

Ardmore Toyota responded

Mike- We appreciate you taking the time to write such a thoughtful review on us. It's great to see your satisfaction with us. Our customers' approval means the world to us! We'll make sure Carl gets this great message from you. Enjoy your new car! We look forward to your next visit in the future. We have great monthly specials going on monthly, be sure to follow us on our Facebook & Twitter pages! Best, Kim Gallia General Sales Manager kgallia@ardmoretoyota.com

April 02, 2012

This was the single best car buying experience I have ever had. Q was consistently courteous and respectful. He listened to my needs carefully and produced a deal that made the purchase a hassle free ple More

by hpkirby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 12, 2012 -

Ardmore Toyota responded

Thank you for sharing your most recent experience with all of us. It's a joy to hear back from our customers such as yourself. Qasim is a valuable member of our team and we're glad you got to witness his professionalism first hand. Please visit us again in the future. We look forward to your next visit! Also, follow us on Facebook & Twitter to stay current with specials going on! Best, Kim Gallia General Sales Manager kgallia@ardmoretoyota.com

March 29, 2012

I feel that I am in good, trustworthy hands in the service department. Jay explained clearly what needed to be done and made sound recommendations. He recognized that I am a loyal customer and made me More

by msr511
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Wieshner
Apr 12, 2012 -

Ardmore Toyota responded

Thank you on behalf our our team at Ardmore Toyota. We appreciate you taking the time to write a great review on our staff. Jay & the rest of our service team does a magnificent job in providing the best quality service for our guests. We're happy to hear that you're satisfied! We look forward to your next visit in the future. In the meantime, visit our Facebook & Twitter pages for great savings and events going on! Best, Roy Cassidy rcassidy@ardmoretoyota.com

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