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Ardmore Toyota

Ardmore, PA

4.9
509 Reviews
Ardmore Toyota is family owned and operated since 1968. We specialize in New, Certified Pre-Owned Toyota and Used vehicles as well as Service, Parts, Accessories, Rentals and more. We have a climate-controlled indoor showroom with over 120 vehicles. Valet service, fabulous waiting area with couches, LED TV's, Free Wi-Fi, comfortable seating, refreshments and more. Come join our family. Ask about Home & Office Delivery for your next vehicle purchase. Thank you to our customers for helping us attain the prestigious Toyota Motor Sales President's Award and Customer First Advisory Board for 2023 for Sales and Service and overall Customer Satisfaction.
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219 E Lancaster Ave

Ardmore, PA

19003

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Showing 509 reviews

May 11, 2014

went into buy a 4runner and went home with a Nissan Rogue I worked with Carl Camarota...he was patient and worked out the problems I was having with credit, tagging the car and insurance. I really appreciate More

by Finngirl888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Camarota
May 12, 2014 -

Ardmore Toyota responded

I am happy to hear that your time spent with Carl Camarota was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your Nissan Rogue! If you have any questions or concerns regarding your vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Kim Gallia | General Manager

May 03, 2014

outstanding service above and beyond I had an issue with my display unit on my Prius. My speedometer wasn't working and it wasn't very nerve-wracking situation for me And I was afraid to More

by aseverin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew, Josh, Mel, Jimmy, Elaine, Sharon
May 05, 2014 -

Ardmore Toyota responded

Thank you for writing about your visit with us! I am happy to hear that Josh and Drew were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Enjoy driving your Toyota Prius! Josh Fletcher | Service Director | jfletcher@ardmoretoyota.com

April 05, 2014

I was misled multiple times by Chris and his supervisors The price of the new front wheel drive highlander limited 2013 and the quote of my trade-In car changed after I drove 2 hrs to buy the car. I made a More

by bbher
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris beck, Ryan Jones
March 20, 2014

I really appreciated how well Qasim listened to what I wanted and and patiently helped me get what I needed. He was effective but not pushy and we had a lot of confidence in our purchase the whole time. More

by pabelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Manny Woodard, Alison Matarazzo
Mar 21, 2014 -

Ardmore Toyota responded

Pabelle, thank you for taking the time to write such a great review and congrats on your new car! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I'll be sure to pass along your kind words. Please let us know if there's anything else we can do for you! Also, be sure to stay connected us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, Kim Gallia - General Manager

March 13, 2014

I leased a 2014 Toyota Avalon from Ardmore Toyota. My sales person was Cliff MacKay. I also dealt with his manager Jason. They were both excellent. Great product knowledge, Excellent customer care. Showe More

by mattski0604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Mackay
Mar 13, 2014 -

Ardmore Toyota responded

Thanks for this great review and congrats on the newly leased Toyota Avalon! Cliff truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous, and he will be glad to hear you were able to perceive that. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, check out our Facebook and Twitter for exclusive deals. Kind regards, Kim Gallia - General Manager

February 12, 2014

I recently purchased a 2014 Highlander from Ardmore Toyota. Rich Rosenbaum was the Sales person we interacted with. I was worried about the stress dealerships put during the purchase process. However, More

by RajendraV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rosenbaum
Feb 18, 2014 -

Ardmore Toyota responded

Congratulations on your new Highlander! They are excellent vehicles that have a lot to offer drivers. We hope you are already noticing the difference and are glad to have been able to help you secure a new vehicle. Rich definitely is a valuable team member and his efforts have made him popular with our customers. Thank you for mentioning his role in your recent experience and stop by soon to let us know how everything is going. Take care, Kim Gallia - General Manager

February 05, 2014

Inappropriate and insulting behavior when I was asking about pricing structure. When I show them the deal which was advertised on Internet then they started giving me misleading calculations to sell me a More

by samcho197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Jones
Feb 05, 2014 -

Ardmore Toyota responded

We are sorry to hear that you were not completely satisfied with your recent visit with us. We work hard to accommodate the needs of all of our customers, we never wish for any of our customers to feel misled or humiliated in any way. Your concern is very important to us. At your earliest convenience, please contact me directly so we can speak more about a way to resolve the issue at hand. I look forward to speaking with you. Sincerely, Kim Gallia - GSM 610-645-5000 kgallia@ardmoretoyota.com

January 17, 2014

Everyone was so friendly. I don't even know all of the names of staff who helped make my experience at Ardmore Toyota a pleasant one. I live in NYC & would always return to this dealership to buy my n More

by Threeacess3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Discolo, Carl Camarota, Steve Ettenger
Jan 20, 2014 -

Ardmore Toyota responded

Thank you for this fantastic review! We are glad to hear that you were so pleased with the service you received with us doing your recent visit. If you need anything else in the future we hope you will come back and see us! Take care, Kim Gallia - General Manager

January 11, 2014

I had a Very smooth experience during my purchase of 2013 Toyota Prius Model 2. All negotiations were done over phone and internet and got a competitive price. Scheduled time and picked up the preferred vehi More

by nkpant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Ettenger
Jan 13, 2014 -

Ardmore Toyota responded

Thank you for leaving us this review. We are very glad that we could help with the purchase of your new Prius, we hope you are absolutely loving it. Should you need anything else in the future please do not hesitate to contact us or stop back in any time. We hope to see you back in again soon! Take care, Kim Gallia - GSM

January 09, 2014

This place sold me a car, and half way home after purchase engine light came on! Had to go back three times to try to get it fixed. Worst experience I've every had buying a car. Would not recommend More

by amalio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 09, 2014 -

Ardmore Toyota responded

We are sorry to hear that you were not completely satisfied with your recent visit with us. I assure you we work hard to provide all of our customers with only the best customer service. We never intend to sell our customers anything short of a quality new or used vehicle. I would appreciate the opportunity to speak with you more about this and a way we can resolve this situation. At your earliest convenience please contact me directly so we can discuss this further. Thank you. Sincerely, Kim Gallia - GSM 610-645-5000 kgallia@ardmoretoyota.com

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