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Apple Ford White Bear Lake
White Bear Lake, MN
1,374 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 799 service reviews
April 27, 2026
Will not use this dealership again. Communication is horrible. Promised to have my car done in 2 hours after 6 hours when I called asking what was going on, I was told it would be anoth Communication is horrible. Promised to have my car done in 2 hours after 6 hours when I called asking what was going on, I was told it would be another hour and a half! A whole day!! I had to call my job and tell them my half day off would now be a full day. Nobody updated me, I called back and demanded my car be delivered to me ASAP. Surprise in 20 minutes it was delivered. More
by Riderose
April 19, 2026
Thank you for caring. Have always had good luck with this service department. Ease of s healing. They take the time to answer the phone. Took the time to explain needed se Have always had good luck with this service department. Ease of s healing. They take the time to answer the phone. Took the time to explain needed service. Keep up the good work Austin. More
by anstrabel76
Employees Worked With
Austin
April 08, 2026
Great service and employees, vehicle was fixed properly in a timely manner. And I was kept up to date on the repair process. in a timely manner. And I was kept up to date on the repair process. More
by 23weissa
Employees Worked With
April 02, 2026
I have always had an amazing experience with them! But my last visit I was getting work done and also had an oil change! I paid for it but didn’t get one of those oil change stickers on the windshield But my last visit I was getting work done and also had an oil change! I paid for it but didn’t get one of those oil change stickers on the windshield. So with my anxiety I wonder if they did it. But I feel stupid about asking them 😂 More
by smcmachon
Employees Worked With
Other Employees :
Brendan Kelly, Zach Harger
January 13, 2026
Wonderful customer service. Good timing on getting vehicle in and vehicle back to us. Recommend this location! Good timing on getting vehicle in and vehicle back to us. Recommend this location! More
by mnreitan
Employees Worked With
Other Employees :
Brendan Kelly, Zach Harger
November 25, 2025
My service at the Quick Lane was was 5 star because of the service advisor Aidan. He kept me updated, showed me the problem, and helped me make a decision of the repairs needed. He was kind,knowledgeabl the service advisor Aidan. He kept me updated, showed me the problem, and helped me make a decision of the repairs needed. He was kind,knowledgeable, and helpful. More
by blueviking47
Employees Worked With
Aidan Gunsaullus
November 18, 2025
I was very satisfied with the service from the Quick Lane. People greeted me as I entered. Aidan Gunsaullus quickly looked up past service information on my vehicle, asked about any current concerns, an Lane. People greeted me as I entered. Aidan Gunsaullus quickly looked up past service information on my vehicle, asked about any current concerns, and clearly/accurately communicated the expected wait time. More
by sks
Employees Worked With
Aidan Gunsaullus
