AutoNation Ford White Bear Lake - Service Center

I always had the best results when I’ve had my vehicle serviced at this dealership. It was easy to get an appointment. serviced at this dealership. It was easy to get an appointment. More

The pick and drop off at your home , truck came back home in perfect shape, all work was completed, price was right in perfect shape, all work was completed, price was right More

Outstanding customer service very accomodating mechanical and Management listened to my concerns checked other areas mechanical and Management listened to my concerns checked other areas More

I have been a repeat customer purchasing 3 F-150s , 2 Escapes and 2 Mustangs and I have been very happy with the sales and service over the past decade. Escapes and 2 Mustangs and I have been very happy with the sales and service over the past decade. More

Service was friendly, timely and complete. They went out of their way to accommodate me. They went out of their way to accommodate me. More

Louie Dickey the service manager was incredible. This guy is top notch and because of him I will definately be back for any other service work. You have a car in ask for Louie you will be more than This guy is top notch and because of him I will definately be back for any other service work. You have a car in ask for Louie you will be more than happy with him and his service. More

Louie, my service advisor was fantastic! He kept me informed as to what was going on with my vehicle and I feel he went "above and beyond" to make sure I was taken care of with as little st He kept me informed as to what was going on with my vehicle and I feel he went "above and beyond" to make sure I was taken care of with as little stress as possible. More

Excellent service. Kept me informed about repairs and offered discounts on maintenance items. Not only repaired my problem but fixed another that was unrelated. Steve w Kept me informed about repairs and offered discounts on maintenance items. Not only repaired my problem but fixed another that was unrelated. Steve was fantastic to work with!! More

My advisor, Nate, was great to work with. He answered my questions and communicated throughout the process. I will continue to service my truck at Apple Ford. He answered my questions and communicated throughout the process. I will continue to service my truck at Apple Ford. More

Louie, the Service Advisor I worked with is great; 5 stars for him, kept me informed about what was going on with my MKX at all times. The rest of the last 3 times I've been to Apple Ford in the last m stars for him, kept me informed about what was going on with my MKX at all times. The rest of the last 3 times I've been to Apple Ford in the last month, have left a little bit to be desired. I thought they said they ran a complete diagnostic on my vehicle the first time it was in their shop, but when that cold snap hit....my car wouldn't start. This is Minnesota, cars don't always start when it's -20º outside. Got it jumped, the car started.....it went directly back to Apple Ford, found a bunch of other things that needed fixing (didn't they just run a *complete* diagnostic?). Long story even longer, 2+ weeks without my car (combined 'visits', yes, they let me use a couple lovely loaners), got the car back, got to enjoy it for all of 45 minutes, the service engine light came on. Back to Apple Ford (just a bad sensor and/or possibly plugged catalytic converters), they reset things, I've been driving it for several days now, I am once again loving my MKX. Sorry Apple Ford, I can't give you 5 stars (close, say 4½ stars?), but you really are so much easier to deal with than Autonation was, I think we kind of got off the wrong foot, due to my past experiences with Autonation. Thank you, I will be back. More