Apple Ford White Bear Lake

The experience was excellent. Scheduling the appointment was easy. I dropped my car off just before close, so that they could get to it one it was convenient for them. The estima Scheduling the appointment was easy. I dropped my car off just before close, so that they could get to it one it was convenient for them. The estimate was spot on, and was ready earlier than expected. More

Apple Ford is filled with friendly, professional, and extremely knowledgeable staff. I truly feel welcome and a part of the Ford team extremely knowledgeable staff. I truly feel welcome and a part of the Ford team More

A wonderful company to do business with, everyone was respectful & kind. They really know what they're doing. Nate did a perfectly wonderful job with servicing my vehicle. It's so comforting to know th respectful & kind. They really know what they're doing. Nate did a perfectly wonderful job with servicing my vehicle. It's so comforting to know there are still companies out there that really care about they're customers. Thank you Nate More

Making the appointment online was very easy. The oil changes was completed quickly and professionally. The oil changes was completed quickly and professionally. More

been buying cars and trucks since 1967 always gotten good, sevice and had great salesmen,dick johnson1967 and phil goldstein good, sevice and had great salesmen,dick johnson1967 and phil goldstein More

Apple Ford is filled with friendly, professional, and extremely knowledgeable staff. I truly feel welcome and a part of the Ford team. My need auto needs are always met with perfection. Please try it, yo extremely knowledgeable staff. I truly feel welcome and a part of the Ford team. My need auto needs are always met with perfection. Please try it, you will always come back. More

Poor communication and service. I was very disappointed with service appointment and nothing was done or explained with their supposed “multi-factored” inspection. We picked the car I was very disappointed with service appointment and nothing was done or explained with their supposed “multi-factored” inspection. We picked the car up well before closing but no rep or tech met with us to go over any of the work. A cashier checked us out and they said they didn’t have that information. The service receipt simply said oil change and a “multifactored inspection.” The old service sticker was apparently too tough for your techs to remove so it was left there half scraped off and the new one stuck next to it obscuring visibility. If your service department doesn’t have some sort of solvent or know how to remove their old sticker, what else can’t they do? There was no word on the brakes which were previously marked in the yellow range. The new sticker said green. I guess they regenerated themselves. It really didn't look like anyone had been in the car to check things--usually after service I know because the headlights are turned off (as opposed to being on auto) and my seat settings which are very tight to the steering wheel because I'm short, were not touched. Maybe someone wedged themselves in there like a yogi and did check everything, but since no one could explain the magic multi-point inspection, we will never know. I'll just conclude to say that if I wanted the bare minimum and questionable expertise, I could have pulled into a Jiffy Lube and saved myself a lot of time and money. But for right now, we will be looking for another Ford dealer to get our Expedition serviced and kept in top shape in the future. More

Friendly helpful staff and great pricing for the area. Up front pricing helpful with all the add ons Up front pricing helpful with all the add ons More

Stopped in to get an appointment and they were able to take me right away take me right away More

I cannot say enough good things about Apple Ford in White Bear Lake, and especially Dean in the service department. From the moment I walked in, Dean was friendly, knowledgeable, and considerate—going above Bear Lake, and especially Dean in the service department. From the moment I walked in, Dean was friendly, knowledgeable, and considerate—going above and beyond to make what is usually a stressful process painless and actually enjoyable. I’m someone who lives for deals and discounts, so after hours of comparing shops all across the Twin Cities, I was beyond impressed that Dean not only honored Apple Ford’s “Low Price Tire Guarantee” without hesitation, but did so with a genuine smile. Unlike many dealerships that seem annoyed when you bring up their own advertised offers, Dean welcomed my questions and made sure I left feeling confident I got the very best value. On top of that, he applied my Military and First Responders discount code, and even took the time to let me know I qualified for a rebate—then showed me how to redeem it. That extra effort meant a lot. The new tires and four-wheel alignment made my 20-year-old vehicle feel like it just rolled off the lot. The difference is night and day, and I couldn’t be happier. My only regret is not discovering Apple Ford in White Bear Lake sooner. Between the unbeatable customer service, high-quality work, and competitive pricing, I wouldn’t go anywhere else. Dean and the Apple Ford team have earned a loyal customer for life! More