Apple Ford Apple Valley

Its always nervous getting a new vehicle but it was a good experience. Rob was very freindly from the start and not pushy. I would refer freinds there which I have done. good experience. Rob was very freindly from the start and not pushy. I would refer freinds there which I have done. More

Mark is an oustanding employee. The reason why we return to AV ford to buy cars. We trust him and have been buying cars from him for over 20yrs. to AV ford to buy cars. We trust him and have been buying cars from him for over 20yrs. More

I was in a pinch, having just had the car I was using taken away a few days before. I came across a vehicle I was interested in on this dealer's website, and called them to check and see if it was still taken away a few days before. I came across a vehicle I was interested in on this dealer's website, and called them to check and see if it was still in stock. I was told it was, and I immediately drove to the dealership to test drive it. This was around 8pm on a Monday night. My salesperson, Luke, was very helpful and courteous. He rode in the back seat so my girlfriend and I could drive the car. He didn't overstate the car's features, and even listened to some of my criticisms with an open mind. We got back to the dealership and started the paperwork, as I was convinced this was the car for me. By 11am the next morning, Luke had called me back and let me know my loan was approved and the car would be ready for me to pick up later that afternoon. I got to the dealership, and during the discussion of price and warranties, I never once felt pressured by either Luke or the gentleman from the finance department. They were very matter-of-fact and offered their recommendations, but respected my opinions on certain things. We signed the paperwork after about 10 minutes of talking, and I was on my way within 45 minutes of arriving at the dealership. I am very pleased with how everything was handled; I have a new (to me) car that I love and a dealership I feel confident will guide me with expertise and great customer service. More

I have been using Apple Valley Ford for all my service for at least the last 20 years. I have never had a reason to not trust the dealership or the employees. I have worked with Sandy for the last couple for at least the last 20 years. I have never had a reason to not trust the dealership or the employees. I have worked with Sandy for the last couple of years and she has let me know if there are coupons or savings that I should be taking advantage of. I have also purchased the last 5 out of 6 Ford automobiles from this dealership and have always received a "Fair" deal. More

I just purchased a 2012 Escape and I love it! Kevin was extremely patient with me during the process and explained everything along the way. I received fair trade in values for 2 vehicles and great rebates extremely patient with me during the process and explained everything along the way. I received fair trade in values for 2 vehicles and great rebates as well. Financing was a breeze and it was very nice to know I would not have to haggle for the best price. I am a 26 year old female and I usually hate anything to do with cars or the car buying process because most people try to take advantage of my lack of car knowledge, therefore I usually have to take my Dad along however I was more than comfortable going in the AV Ford and finalizing my sale on my own. Kevin and Bret answered all the questions I had about the vehicle and the pricing and continue to go above and beyond even after the sale. Safe to say I will be purchasing my next vehicle from there! More

Apple Valley Ford has always treated us with the greatest respect and courtesy. I have never found another dealership in the Twin Cities area that can match them.. respect and courtesy. I have never found another dealership in the Twin Cities area that can match them.. More

Everyone I met at Apple Valley was upbeat and friendly, starting probably when I called from out of state about a car I saw on their website. Kiki was helpful and personable, and she emailed me a few time starting probably when I called from out of state about a car I saw on their website. Kiki was helpful and personable, and she emailed me a few times before I even stepped in the door. Chris Mitt, the used car manager, offered me a great price on my trade in, and he didn't press me for a decision when I said I'd think it over. Eventually, I settled on a hot looking new gray F-150 with salesperson Bob Avery, and the deal was finalized when Chris and I agreed on a price for my trade. I feel I got a great deal, they helped me with the incentives and everyone seemed as happy as I was that I got a great deal. Will I go back someday? Why wouldn't I. It doesn't get any better than this I'm pretty sure. More

Great Service Department, if Kiki would of found my vechicle I was looking for I would of bought it from you, I wish I did, I like Apple Valley Ford, will recommend the dealership to everyone, I buy my vechicle I was looking for I would of bought it from you, I wish I did, I like Apple Valley Ford, will recommend the dealership to everyone, I buy my vechicles on the A-Plan, thank you. More

The Ford Ranger supercab 4X4 automatic has proven to be the perfect vehicle for me. When I learned that production of the Ranger would end in December, I decided to get a new one. This is the second Ranger the perfect vehicle for me. When I learned that production of the Ranger would end in December, I decided to get a new one. This is the second Ranger I have bought from Apple Valley Ford. Mr. LeRoy (salesman) LISTENED and found the right truck for me. Then, Mr. Callahan allowed a very fair trade-in value for my old truck so I got exactly what I wanted at a price I could afford. Because of a physical handicap, I am limited to the use of one arm. My driver's license requires that my steering wheel be disability equipped. This installation is not easy and would be virtually impossible for me to perform with one hand but the Apple Valley Ford service department guys took the challenge and did the job perfectly AT NO CHARGE! That is what I call going the extra mile. I am elderly (retired) and have bought many cars in my life. Quite frankly, I have never dealt with an automobile dealership that comes close to Apple Valley Ford for value, quality service, and overall satisfaction. More

I really did most of my shopping on-line using Consumer Reports to determine a fair price and a search of all dealers withing a wide radius (perhaps 50 dealers)to learn about their inventories and in many Reports to determine a fair price and a search of all dealers withing a wide radius (perhaps 50 dealers)to learn about their inventories and in many cases their pricing. Apple Valley had two Navigators close to what I had in mind (many dealers had none) and several Expeditions with which I could make comparisons. The prices were right up front and comparable to what I expected to pay using the Consumer Reports buying guides of similar vehicle sales including MSRP, invoice costs, actual costs to dealers and a graph showing actual prices paid. Apple Valley's "Best Price" was right where it should have been. It made that part of the experience easy. Rob LeRoy, your sales representative was very helpful in allowing me to road test the Navigator and the closest equipped Expedition. Following my decision, the follow-up was very efficiently done, including contacting New Mexico to permit me to register and title the car in NM. A very hassle-free experience for me and for the dealership. I needed to follow-up today to determine exactly what had been sent to New Mexico so I could follow-up at this end on the registration. Rob was able to put me in touch with the person who handled that to provide that information, again, making it easy for me. More