Apple Ford Apple Valley

I had a problem losing transmission fluid, bad rear window defroster, bad window switch, and bad heated mirror. Eric was a pleasure to work with to get these all fixed! Everything from scheduling the a window defroster, bad window switch, and bad heated mirror. Eric was a pleasure to work with to get these all fixed! Everything from scheduling the appointment, to arranging transportation, communicating the repair status, and getting the work done earlier then estimated was a breeze! His enthusiastic, friendly, and professional demeanor was great! Will definitely come again. More

Friendly, straight forward & honest approach to doing business. Apple Valley had a much larger selection of 2012 Escapes to choose from than many of their competitors. Vehicles were very competitively business. Apple Valley had a much larger selection of 2012 Escapes to choose from than many of their competitors. Vehicles were very competitively priced. During my first visit, Michael Wicker listened to what our needs in a new automobile were, shared with me Apple Valley Ford's approach to business, showed me what I wanted to see, politely asked for the sale, but without any pressure. I came back two days later to buy a vehicle, narrowed our choice to three, test drove all of them, filled out a credit app, met with Alex (credit mgr.) who listened to what we wanted to accomplish from the financing side of things, then went to work and exceeded my expectations in regards to the terms that we were looking for. Michael showed me around the service area, introduced me to Jeff B. (Service/Accessories) and to John C. (Sales Mgr.). I was impressed with the casual, friendly and professional approach of everyone that I dealt with. I was also impressed with Sandy and the pride that she showed in doing her job and keeping the dealership clean for all of it's guests. Filled the gas tank on our new Escape and Michael even drove my vehicle to my son's hockey game about 40 minutes away so that I could surprise my wife with her new car! Brian M. Shorewood, MN. More

I've enjoyed superior service from this dealership over the 15 + years that I've had my cars serviced at Apple Valley Ford. The most recent event was a service problem regarding worn tires but not comple the 15 + years that I've had my cars serviced at Apple Valley Ford. The most recent event was a service problem regarding worn tires but not completely worn to the point of recommended change. Chad Hird was able to have the tires replaced in time for anticipated winter weather driving conditions, upgrade the tires to a level I preferred, negotiate a cost to the driver at zero dollars (can't beat that can you?) and when I showed up, replaced the tires during the time slot offered. The service was fast and of high quality. I would recommend this dealer ship to anyone based not only on my most recent experience but also on the last 15 years of helpful, timely and excellent service. More

After a pretty serious car accident this last summer, I brought my 2010 Ford Fusion to Apple Valley Ford to be repaired, of which they did a great job. Several months later, there was a follow up issue, w brought my 2010 Ford Fusion to Apple Valley Ford to be repaired, of which they did a great job. Several months later, there was a follow up issue, which I believe to be related to the previous accident. Eric Ackerman and his team worked quickly and effectively to fix the problem in no team. They were extremely friendly, and walked me through the issues. On top of that, because it was related to a previous service they provided, it didn't cost me anything (covered under warranty). Couldn't be happier with my service, and will definitely come back to Apple Valley Ford again in the future. More

I was in town for a family visit and had an engine miss in my Grand Marquis. I call the service dept and talked to Denise. She was VERY helpful and accomodating. She told me to come in and she would would in my Grand Marquis. I call the service dept and talked to Denise. She was VERY helpful and accomodating. She told me to come in and she would would get it worked on. I was waiting for the car and she informed me that it would take the better part of the day to fix. She arrranged for me to get back to where I was staying and had the repairs done. Denise handled the entire situation extremely well. Seh is an asset to your company. When I am in town again I will make sure I stop and see her if I need any repairs or even just ti say HI! More

Dave Paradise is by far the best car salesman I've ever worked with. He patiently listened to what I wanted in a car and helped me determine which make and model would be the best fit for me. (He also he worked with. He patiently listened to what I wanted in a car and helped me determine which make and model would be the best fit for me. (He also helped me rule out a few cars that I thought would be perfect to me. I am so, so thankful that Dave gave me the inside scoop about those cars. After what Dave told me, I knew they wouldn't work at all for me. I am very, very glad for Dave's information because it saved me thousands of dollars and years of driving a car that ultimately wouldn't work for me.) When we finally decided which car to go with, Dave knew everything about that car. He gave me tons of information about the engine, how hard/easy the car would be to work on, what parts typically go out on that car,etc. It was like talking to click and clack! I will highly recommend Dave to all my friends and anyone I know who is looking for a car. THANK YOU VERY MUCH DAVE!!!! More

Our experience at Apple Valley Ford was very good. The salesman Nick Grabowski was very helpful. We also had a good experience with Lisa (not sure of her last name) she helped us out alot with the financ salesman Nick Grabowski was very helpful. We also had a good experience with Lisa (not sure of her last name) she helped us out alot with the financing. We have been back since to have a simple repair done and we are impressed with the service department also. Every time we have been to this dealer they have been super busy, yet everything seems to run smoothly and quickley and very efficiently. Would definately recommend to our family and friends. More

I have worked with this dealership for over 30 years. As always, I was treated courteously, given prompt service, and charged a fair rate for the work completed. The quality of the work is one of the reaso always, I was treated courteously, given prompt service, and charged a fair rate for the work completed. The quality of the work is one of the reasons I have stayed with Apple valley ford. More

Me and my husband went "looking" at getting a Ford Escape and ended up buying one that same day because of the great service we received. We felt comfortable from the get-go that we were not goin Ford Escape and ended up buying one that same day because of the great service we received. We felt comfortable from the get-go that we were not going to be taken advantage of and sold something that we did not want. Our sales guy, Keith, worked with us very well to discover what would be the best fit for what we wanted to buy. Now we are customers for life and we will now be recommending Apple Valley Ford to anyone who is interested in buying a car! More

I had a wonderful experiance at Apple Valley Ford. The sales team and finance department were great and easy to work with. I plan to send plenty of family and friends to Apple Valley Ford so they might ex sales team and finance department were great and easy to work with. I plan to send plenty of family and friends to Apple Valley Ford so they might experiance the same quality we did. Michael Wicker was very friendly and a pleasure to work with. I gave this dealership such high ratings because out of the many dealerships over the years that Ive gone through, Apple Valley Ford is by far the leader. Sincerly, Christopher and Shelia Smith Proud owner of a new 2012 Fusion Sport More