Apple Ford Apple Valley

We may never buy a vehicle any where else the rest of our lives! Up front pricing, value on our trade in BEFORE they knew how much we still owed, no sleezy sales tactics. Jeremy rocked! It was obvious he on lives! Up front pricing, value on our trade in BEFORE they knew how much we still owed, no sleezy sales tactics. Jeremy rocked! It was obvious he only wanted us to find the right vehicle - not the vehicle he wanted to sell. He treated everyone in our family with respect and caring - even the kids. Everyone at the dealership was kind & helpful. The vehicle inventory was great and we don't feel like we were "sold " a truck. More

Due to Matt's great service, I ended up purchasing a 2012 ford exp limited. I went with Matt over another dealer in town that had the car in stock. Matt did a great job getting me all the rebates and a fai ford exp limited. I went with Matt over another dealer in town that had the car in stock. Matt did a great job getting me all the rebates and a fair price on my trade. Apple valley had to order the car from another dealer and due to the great staff, I was willing to wait. Great job! More

My husband and I were looking for a new car and had looked at previous other cars and worked with someone else at AV Ford and just weren't satisfied with what we were presented with overall. Then one S looked at previous other cars and worked with someone else at AV Ford and just weren't satisfied with what we were presented with overall. Then one Saturday I went in solo and met Scott and we instantly clicked and I knew he could find us what we were looking for. He did, and we tried leasing and after three days time concurred that leasing just didn't feel right and wasn't for us and sure enough, he found us something else (something better) and we chose to purchase it (a 2010 Black Ford Escape) that very same day. Scott was very professional, funny, friendly, and met all of our needs in an exceptionally timely manner. I highly recommend his services and business. It was pleasure working with him and the AV staff. More

from 2004-2010 i bought at least 11 new vehicles from APPLE VALLY FORD.IN 2009 I HAD A CAR REPAINTED.THE JOB WAS DONE VERY SLOPPY.THE CAR WAS BUFFED BY AN PERSON THAT SHOULD NOT HAVE DONE IT. THE AFTER M APPLE VALLY FORD.IN 2009 I HAD A CAR REPAINTED.THE JOB WAS DONE VERY SLOPPY.THE CAR WAS BUFFED BY AN PERSON THAT SHOULD NOT HAVE DONE IT. THE AFTER MATH WAS A NITEMARE.THE LAST DEAL COST ME 3500.00.AND THE PAINT JOB COST 6500.00 SO APPLE AUTO GROUP RIPED ME OFF FOR 10K GRAND.THEY WOULD NOT HONNOR THE FREE OIL CHANGES THEY GAVE ME. SO BUYER BEWARE. More

We recently got caught in a snow storm and were unable to maneuver our minivan. At that point we decided to make a trip to Apple Valley Ford to check out a four wheel drive vehicle that could accommodate ou maneuver our minivan. At that point we decided to make a trip to Apple Valley Ford to check out a four wheel drive vehicle that could accommodate our 3 children in carseats. We purchased a truck back in 2005 and had a pleasant experience and thought we would start our search back at Apple Valley Ford. We were greeted with a smile and a handshake which began our car buying experience. Our salesman, Scott Rutman, was very professional and knowledgable making the whole process smooth and painless. He was so very nice to our children, who at times can be a little rambunctious. He remembered their names and even played with them while we were talking with the finance department. Scott showed us the appropriate vehicles and never made us feel pressured into buying anything that we didn't want. We ended up ordering an Expedition and had it transferred from another dealership. It arrived the very next day and was exactly what we wanted. We were so happy that Scott had located the perfect vehicle for us. He really listened to what we wanted and was patient and kind throughout the entire process. Everyone at the dealership, from our salesman, Manager and finance department to the warranty and parts department made our transaction a very pleasant and dare I say an enjoyable one. I only wish that we had purchased our last car from AV Ford and Scott. Let's just say that our last car buying experience was about as much fun as going to the dentist. I would recommend to anyone in the market for a new vehicle, who wants a stress free and no pressure purchase to visit Scott. More

I recently purchased a new Edge. The sales experience and high level of customer service is second to none. My sales person, Steve Hunt, is very knowledgeable and took a geninue interest of what I was l and high level of customer service is second to none. My sales person, Steve Hunt, is very knowledgeable and took a geninue interest of what I was looking for. He took his time to answer any questions I had and went above and beyond to make my buying experience enjoyable. I recommend Apple Valley Ford as a place to buy a vehicle, and by all means seek out Steve. He is a joy to work with. More

I recently purchased a 2006 Nissan Altima from apple valley ford. This was my second used vehice purchase and the customer care and service I received here was outstanding. Unlike any other dealership. valley ford. This was my second used vehice purchase and the customer care and service I received here was outstanding. Unlike any other dealership. Mike and Susan truly cared and didn't try to sell me anything I wouldnt be happy with. Never once did I feel pushed. I felt like they went the extra mile to ensure I had a great experience . More

After doing some research I found what would be the best fit for me on my next vehicle. I searched through a lot of dealerships online used inventory and narrowed down the ones I wanted to test drive. On a fit for me on my next vehicle. I searched through a lot of dealerships online used inventory and narrowed down the ones I wanted to test drive. On a Tuesday evening I found one I really liked in the Apple groups inventory, unfortunately it was a little further then I wanted to travel to test drive it. I submitted an online request to get see if I could get the vehicle transferred from the Shakopee location to the Apple Valley location so it would be closer to me and I could test drive it. By noon the next day I hadn't heard anything. I was talking to some co workers about the vehicle and one of them had good luck down at the Northfield location and gave me the number of somebody that they had worked with. I texted the person and asked them if they could have the vehicle transffered there. Within 4 hours he text me back saying the vehicle was on there lot and waiting for me. Long story short I purchased the vehicle Wednesday night and drove it home. The funny part is two days after I purchased the Vehicle (Friday afternoon) I get a call from Apple Valley Ford saying "We received your request and we can have that vehicle transferred over here by tomorrow for you" I didn't call them back but still curious how you can call somebody and tell them you can have the vehicle transferred there if you don't even have it in your inventory anymore????? Wasn't impressed with the slow response. Hopefully the customer service here can be brought up to the level of the Southern shop of Northfield. More

My third vehicle I have bought from Mike Heiss at Apple Ford in Apple Valley, MN. As usual, EXCELLENT service from all who were involved in the deal. I will definitely be back when it is time for another Ford in Apple Valley, MN. As usual, EXCELLENT service from all who were involved in the deal. I will definitely be back when it is time for another car!!! More

They got me right in, fixed my problem on the spot, Eric was professional and friendly, no labor charge although they could have, and I was out in about 10-15 minutes. Couldn't have been better was professional and friendly, no labor charge although they could have, and I was out in about 10-15 minutes. Couldn't have been better More