Antwerpen Security Nissan

Purchase a new 2012 Nissan. Best selection in the Baltimore area. Imani was wonderful to work with on my purchase. They were able to provide price, product and financing that suited my budget. Baltimore area. Imani was wonderful to work with on my purchase. They were able to provide price, product and financing that suited my budget. More

The salesperson promoised and the Manager said he is not here anymore so we cannot honor his words and he is asking for Proof. So funny he says we have detailed your car, I am not sure why they should detai here anymore so we cannot honor his words and he is asking for Proof. So funny he says we have detailed your car, I am not sure why they should detail a brand new car. I showed him the message from the old salesperson acknowledging that free tank of gas for the first service... Wondeful now that i have paid money and got the car.. i cant do much.. One thing i can do is make sure no one else fall in the hands of this dealership... Please please please go for some other better dealership.... not this one... More

They tried to rip me off. I had a service engine soon light so I went and got the code that was causing the service engine soon indicator off the car's computer myself for free at an auto parts store. light so I went and got the code that was causing the service engine soon indicator off the car's computer myself for free at an auto parts store. The code was for camshaft or crankshaft sensors. The repair should cost at most about $250.00. They tried to say I needed a new engine that cost $4750.00 without even trying to replace the sensors or anything. I left immediately. Stay away from that place. They even rip you off on parts. A friend had called to inquire about a part at the security location and they quoted 180.00 more for the part at the security loation than at the Antwerpen Clarksville location and it is the same owner. The Clarksville location even confirmed that the part should cost the same. It is a shame that there a lot of poeple in the auto repair business that want to rip you off. There is more than enough money to go around with the millions of cars on the road. I believe in fate, karma or whatever you want to call it so what goes around comes around. The same idiots that are ripping people off are consumers as well. More

The employees were friendly but that's about as good as it gets. We purchased a new Altima Special Edition, and the price that was on the sticker was not the price when we went to sign the papers. They jac it gets. We purchased a new Altima Special Edition, and the price that was on the sticker was not the price when we went to sign the papers. They jacked up the price on us and we ended up paying way more for the vehicle than what was on sticker. We originally wanted the Altima with a sunroof, but the V6 was the only one with a sunroof and we ended up paying the price of a V6 Altima but we had the 2.5 with no sunroof ! We basically got ripped off ! We will never deal with Antwerpen Security Nissan again, and I would not recommend them to anyone. They were shady with the price of the vehicle and did not want to work with us or anthing. We were in the rebuilding our credit phase, so we basically took the deal, but didn't realize how buried we were in that car until later. Do your research thoroughly if you deal with them, but I would go somewhere else. More

Quite possibly the worst service department of any dealership I have ever dealt with. From the service reps to the manager. This place is a scam and a waste of time.I would not recommend this place to dealership I have ever dealt with. From the service reps to the manager. This place is a scam and a waste of time.I would not recommend this place to my worst enemy. Please don't use them if not necessary!!!!!!!!! More

I have two complaints in through Nissan so far. First I have two complaints in through Nissan so far. First off, I paid for a 7500 mile service- includes tire rotation and they didn't rotate my tires. Ho I have two complaints in through Nissan so far. First off, I paid for a 7500 mile service- includes tire rotation and they didn't rotate my tires. How do I know?- the rear drivers side tire is and always has been a different brand and even with the rotation of my tires allegedly, it still remains to be the only tire that is a different brand. Secondly, around the beginning of fall I took my car in to have the brakes checked. They topped off my fluids. Around Thanksgiving I heard a grinding noise and by Christmas it was worst. I took it to Norris Nissan this past week only to be notified that my brakes in the front were HORRIBLE 2/32 and he back was following at 5/32. I drive less then 1000 miles a month so why wasn't I notified with my brake check at Security Nissan that my brakes were failing? Maybe because they wanted to charge me for a whole lot of stuff that would have been wrong had I kept driving on them. My front brakes have been repaired- no noise at all. My rear brakes will be repaired in 3000 miles. I am filing a complaint with the Better Business Bureau after I receive a return call from Nissan's Service Manager. More

Don't even think of servicing your vehicle here (especially for parts replacement). Well, I had problem with my started (Nissan Maxima 1997 model) and I got to tow my vehicle from Linthicum to the (especially for parts replacement). Well, I had problem with my started (Nissan Maxima 1997 model) and I got to tow my vehicle from Linthicum to the dealer, since my vehicle is not starting. They called me to office after diagnosing and mentioned for starter replacement ($290) and two hours labor charge ($95/hr ~ 2hr = $190). I was left with no choice. After paying the bill when I tried to start the vehicle it won’t start-up and they say that the security alarm is creating the problem…xxx. I was so pissed off, almost had fight with a person called Bill, so uncivilized person. After few days (13) I went to NTB for breaks service. They check my vehicle and suggest for started replacement, since it got almost broken. So, I beg you all, not to go Antwerpen Security Nissan for servicing. Rather go for Sheehy Nissan, at lease they treat customer very good and honest More

Don't even think of servicing your vehicle here (especially for parts replacement). Well, I had problem with my started (Nissan Maxima 1997 model) and I got to tow my vehicle from Linthicum to the (especially for parts replacement). Well, I had problem with my started (Nissan Maxima 1997 model) and I got to tow my vehicle from Linthicum to the dealer, since my vehicle is not starting. They called me to office after diagnosing and mentioned for starter replacement ($290) and two hours labor charge ($95/hr ~ 2hr = $190). I was left with no choice. After paying the bill when I tried to start the vehicle it won’t start-up and they say that the security alarm is creating the problem…xxx. I was so pissed off, almost had fight with a person called Bill, so uncivilized person. After few days (13) I went to NTB for breaks service. They check my vehicle and suggest for started replacement, since it got almost broken. So, I beg you all, not to go Antwerpen Security Nissan for servicing. Rather go for Sheehy Nissan, at lease they treat customer very good and honest More