Antwerpen Security Nissan

Hate it Ripped me off, All they care about is getting the deal they act like they care about good customer service but once those contracts are signed the ac Ripped me off, All they care about is getting the deal they act like they care about good customer service but once those contracts are signed the act is over, pbly the biggest mistake of my life. More

Typical dealership Spoke to Imani in sales who swore up and down he could help me after explaining my situation to him.. He was very eager for me to do a credit app and Spoke to Imani in sales who swore up and down he could help me after explaining my situation to him.. He was very eager for me to do a credit app and even more confident he could help.. Well he couldn't the finance guy John was Leary from the start and was not very welcoming or inviting even when I am in a better situation I will never do business with this dealership.. No help just inquiries!! Know your job, know what banks will work with what don't run customers credit over and over just for a sale if u already know ...bad business More

Started from the bottom now I'm here I had an amazing experience at this dealership! I honestly didn't think I'd be making a car purchase that day but they got the deal done! My car I had an amazing experience at this dealership! I honestly didn't think I'd be making a car purchase that day but they got the deal done! My car suits my style and pocket book. Ask for Rodney M. He's one of the best! More

Couldn't have been better!!! I walked in with a goal of getting out of a terrible car loan and into a brand new car, and with the help of the manager Phil and my salesman Imani th I walked in with a goal of getting out of a terrible car loan and into a brand new car, and with the help of the manager Phil and my salesman Imani that's exactly what happened. They listen to what it was I was looking for as far as payments and style of car even down to the color. They made a promise to get me into the car of my dreams and I couldn't be more happy. The service was wonderful, very friendly people who where honest and able to explain everything step by step with the process. I would definitely recommend anyone looking to get their dream car to stop looking and go here first. Did I mention this was not the first place I went to and was turned away. So special thanks to this dealership for a wonderful experience!!!! More

Very Shady Dealership Worst dealership I've ever had to deal with. They do very shady deals and they won't allow you to return a car the next day. They will tell you, you h Worst dealership I've ever had to deal with. They do very shady deals and they won't allow you to return a car the next day. They will tell you, you have 3 days to return a car if you change your mind. Don't believe it, read your contract carefully. If you bring the car back the next day, they will point out a little clause in your contract saying you can't return a car once it's purchased. New Car Buyer Beware More

Service experience Good experience. Employees polite. Service adviser kept me informed. Vehicle was ready promptly. Dealership was clean. I will definitely return her Good experience. Employees polite. Service adviser kept me informed. Vehicle was ready promptly. Dealership was clean. I will definitely return here for my car needs in the future Thank you Security Nissan More

Too Many Issues to List This dealership is lacking. Their customer service is very poor. I have experienced many issues since purchasing a vehicle last year. They NEVER retur This dealership is lacking. Their customer service is very poor. I have experienced many issues since purchasing a vehicle last year. They NEVER return calls or emails. Their sales team is sleazy and totally unprofessional. They make empty promises and never follow up. Their errors have cost me time and money. They are not quick to do anything to solve a problem. DO NOT buy a car from them. More

Scam artists I have gotten oil changes here for the past 2+ years once I moved to the area. Each time I went there was a new recommendation from the service manage I have gotten oil changes here for the past 2+ years once I moved to the area. Each time I went there was a new recommendation from the service manager. 1st time - Flush Brake fluid and Steering fluid. Got a second opinion from a local mechanic and he said it was fine. 2nd time - Front Brake pads need replacing. Local mechanic said they still have 50% life left. 3rd time - BG carbon cleanup. 4th time - Coolant flush. 5th time - there was a noise from exhaust. I figured the exhaust muffler had a hole. They wanted $125 diagnostic + $350 labor + $ 350 part for muffler replacement + anything else that they find. Got the muffler replaced at local mechanic for less than 300 bucks (parts and labor). There won't be a 6th time for me at this dealership. I'm sticking with my local mechanic even for oil changes from now on. Every time I went, there was a new recommendation and never once did the recommendation repeat. Fortunately, I did not get anything else done here, except for the oil changes. I just read the poor reviews for this dealership and thought of sharing my experience. If you still go there, take a second opinion before committing to some fluid change, major repair etc. More

Recall Problems 8/25/14 Antwerpen I had re-call work done on my Sentra, which involved doing some work on the passenger side air bag. The work was completed a 8/25/14 Antwerpen I had re-call work done on my Sentra, which involved doing some work on the passenger side air bag. The work was completed and I used the car for about a week and I needed to go into my glove box. I opened the door and it dropped to the floor. I took the car back to the dealer on 8/25/14. My experience was horrible!! I met with the first line of defense, who looked at the glove box and could tell that the plastic clip was broke. Simple fix, just order a new glove box. I was sent to speak with the service manager who wanted to me to hang around for 30-40 min while they looked at the car. I informed them that I didn't have the time to sit around,because I had other things to accomplish. I will refer to the guy I first met as the first line of defense. He instructed me the he would get someone on it in about ten minutes. As he promised, someone had looked at and fixed the problem. So, I went out to inspect the work done on the glove box, and all he did was to stick the glove box back in-place and said it's fixed now. This is what the guy who broke it did, and a week later it was on the floor. I went back in and spoke with service manager, who in turned called the shop manager.(Jeff) We both went o look at the car, and he had the nerve to tell me that it is working fine after he stuck it back into place. I told him that he only did what the original mechanic did and a week later it would be on the floor. He then went on to insinuate that it was already broken and I was just trying to get them to replace it. He also babbled on about the service, which I had to correct him and show him the service I received at his shop. The mechanic scratched the dashboard, they did not put down paper and got grease on my carpet, and they broke my glove box and never said a word. Now that is service!! We went back in to the service manager and he authorized the replacement of the glove box. The experience left me with such a bad taste, that i had to write and tell anyone that would listen. More

Total rip off. Went to repair driver window issues. Told Total rip off. Went to repair driver window issues. Told that window motor will have to be replaced for $300 and it will take a week for it to get th Total rip off. Went to repair driver window issues. Told that window motor will have to be replaced for $300 and it will take a week for it to get there. Took almost two weeks and 10 phone calls for it to arrive and also to find out that original estimate was wrong and it would cost $675. Took them 3 hours on Friday to replace motor and one hour on Saturday to replace switch that they were never able to diagnose. They left old motor in a vehicle and I decided to test it just in case. Motor was fine. So, for $675 they replaced one good motor with another one and switch. Took them two weeks to figure it out and four hours to do the job. This is rip off and total incompetence of manager and his associates in service department. More