Antwerpen Security Nissan

Good experience. Work completed in time given. Explained next service needs as the car is new. Work completed in time given. Explained next service needs as the car is new. More

Nice staff and not a very long wait. Clean sitting area with coffee and the news is on. Clean sitting area with coffee and the news is on. More

My service representative William James was excellent and kept me updated thru the whole process and made sure I was perfectly satisfied. kept me updated thru the whole process and made sure I was perfectly satisfied. More

As always, my Antwerpen Security Nissan Service Center experience met my vehicle's repair and maintenance needs. Center experience met my vehicle's repair and maintenance needs. More

Always a good experience with great service. Service management does a good job of communicating and keeping you informed of your vehicle status. Service management does a good job of communicating and keeping you informed of your vehicle status. More

Scott, Reggie, and another awesome guy, I call him lala. These men are Awesome. They treated me extremely well. I purchased a 2022 Nissan Rogue Sport. I love it. Service was Awesome. I highly recommend thi These men are Awesome. They treated me extremely well. I purchased a 2022 Nissan Rogue Sport. I love it. Service was Awesome. I highly recommend this dealership. They are honest and upfront, no haggling with this dealership. I have never felt so relaxed in any other dealership. Hats off to these Guys and this dealership! More

I only worth with Williams James. He understand all of my concerns when I come in He understand all of my concerns when I come in More

On Saturday, I took my 2016 Nissan Maxima in for service. I was greeted by Daniel Pavelka. I told him I needed an oil change and my turn signal bulb replaced. Daniel told me I could get the oil change and t I was greeted by Daniel Pavelka. I told him I needed an oil change and my turn signal bulb replaced. Daniel told me I could get the oil change and tire rotation for $80.00 and the bulb would be $60.00. I also told him in the past I requested to have my tires rotated, and it was not done. He said I'm new and we are changing things around here it will get done. Got my car back, and as I am driving I could tell that my tires did not get rotated because the tire in the back had low pressure. I called the dealership and asked to speak with Daniel who was not trying to hear what I had to say and transferred me to the service department who did not pick up the phone. I called back and asked to speak to Daniel again, but my call when unanswered. I decided to drive back up to the dealership since I was getting the run-around. Saw Daniel walking across the parking lot and approached him letting him know I did not appreciate him transferring my phone call, and my tires did not get rotated as he promised. Daniel's response was "your tires were rotated by my friend," I said you are lying the tire pressure is still the same if my tires were rotated air would be put in them. I all most lost it with Daniel. What he did not know is that I took a picture of my tire. So he proceeded to take my car back into the shop and put air in all my tires. Daniel returned and said they fixed the problem and calibrated my tires. I was watching him the whole time putting air in my tires. To calibrate tires you have to put the car up on a machine. I guess because he came back and used the word calibrate I was supposed to be happy. Daniel is a liar, I guess because I'm a woman he can just run anything by me, he is very lucky my husband was not with me at that moment. You cannot take someone's money and not do what you're supposed to do. Reading other reviews this seems to be the norm promising to rotate tires but not doing it. I will not be back at this location. More

EXCELLENT ALL THE WAY AROUND. BEST DEALERSHIP IN BALTIMORE. GREAT COFFEE. GREAT TELEVISION. NICE PEOPLE. BEST DEALERSHIP IN BALTIMORE. GREAT COFFEE. GREAT TELEVISION. NICE PEOPLE. More

Pretty fast. It took me only 1 hour to change the oil and tire rotation. Price here is fair. I will do my maintenance here next time. It took me only 1 hour to change the oil and tire rotation. Price here is fair. I will do my maintenance here next time. More