Antwerpen Dodge Ram
Catonsville, MD
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412 Reviews of Antwerpen Dodge Ram
I am so happy with my expierience with these fine people, I will make it a point to bring them more business...to say the least I am thrilled with my deal! there was no pressure, no games and they delivered I will make it a point to bring them more business...to say the least I am thrilled with my deal! there was no pressure, no games and they delivered exactly what I wanted.Your loss TATE DODGE GLEN BURNIE, I will always shop at musselmans dodge and be there biggest advocate, management is so much better and professional! I could actually be friends with these guys...and Portia,what a lovelylady...... thank you guys, you're great! Jerry L. Kline More
Sales persons were friendly and informed. Very satisfied with the Dodge Journey I purchased from this dealership. I got a great deal on the vehicle and am very pleased. Would recommend this dealership to with the Dodge Journey I purchased from this dealership. I got a great deal on the vehicle and am very pleased. Would recommend this dealership to others. More
Mike Carrasquillo was waiting for me outside and was totally prepared when I arrived on time for my appointment. Any question I asked was answered promptly and fully. He accompanied me on my test drive totally prepared when I arrived on time for my appointment. Any question I asked was answered promptly and fully. He accompanied me on my test drive and gave a first rate description of the operational features of the car. We made a deal on the car in under ten minutes. The sales manager Zill worked with me to get the deal done at a price we could both live with. No high pressure, no getting jerked around or other 'traditional' auto sales game playing. Porsche did a fine job of processing the necessary documents and finishing off the deal. Here again the service was friendly, expert and straight up; she didn't try to sell me anything I didn't want. The bottom line? If you're in buying a Dodge in the Washington DC/Baltimore region buy it at Musselman's and be happy. More
I have bought a lot of cars over the years and have always dreaded the whole dealer process. The games of back and forth and the stress always were an hinderance. My wife hated to even think about it. always dreaded the whole dealer process. The games of back and forth and the stress always were an hinderance. My wife hated to even think about it. This dealership took all that stress away. I serched for the vehicle I wanted online. Found that Musselman's had what I wanted. I contacted them online and David was the first to respond. No pressure, very accomidating. I could not go to the dealership right away but wass in that part of town one day and showed up without calling David. I told them I was contacting David and Rob was happy to help me on his behalf. Since I was there I test drove the vehicle. I was not ready to make a sale because I had 2 trades and wanted to bring them and talk to the wife. No pressure. Zil assured me when I was ready they would make arrangements. David contacted me an apoligized for not being there when I came in. It wasnt even his fault since I came unannouuced. I made an appointment and brought my trades in. This was the first stress free car deal I ever experienced. I wanted to add leather interior. Zil stepped up and got me a good price for exactly what I wanted. David was very friendly while he stepped us through the process. When we got to the business manager, Potia, she was so friendly and met all our needs. Mussleman Dodge is definitely a place to consider. The product is good, the people are the best, and the experience is totally stress free. Joe More
Mr.Romero was extremely helpful and patient with me. He was very informative about the selection of vehicles in stock and put alot of effort into helping select my new vehicle. From my Musselmans experienc was very informative about the selection of vehicles in stock and put alot of effort into helping select my new vehicle. From my Musselmans experience with Mr.Romero is a credit to the dealership, and they have a lifetime customer in me. More
The employees that helped me with the purchase of my vehicle were very courteous, professional and helpful. I appreciate the help and professionalism that they showed me. I will tell others if they wa vehicle were very courteous, professional and helpful. I appreciate the help and professionalism that they showed me. I will tell others if they want to purchase a vehicle, they should try Musselman's Dodge. More
Recently purchased a New Vehicle from them. My original thought was to just bring my trade in for a comparison to see whether I was getting a fair market trade for my vehicle from other dealerships. Well, thought was to just bring my trade in for a comparison to see whether I was getting a fair market trade for my vehicle from other dealerships. Well, not only was the offer signifigantly better than the other 2 dealerships I went to, it was also too high to say no to. Additionally, there was no pressure from anyone here saying I had to buy or they were offering this or that. We basically were a few car guys talking about our appreciation of good cars over the years and what I was wanting to purchase. When I took the vehicle for a test drive the salesman let me actually drive the vehicle as I would if it was mine... IE: take it through its paces, Not to the point of beating on it, but to see if it is what the actual performance would be like... 54 miles on the OD so it was test drove a few times. got to open her up on the highway and was impressed. We chatted a bit and I think it was running late so left things hanging with the premise of if I would be approved for finiancing and to give them 24hours to get me the best rates possible. Fast forward 2 days, No harrassing phone calls in the meantime and when I finally did get a phone call, I was told they got me approved and what my payment would be. So, off I go back to the dealership, check out the car in the day again (still not having signed anything) and decided everything looked good in the daylight as it did at night under the lights. So, basically, I signed all the paperwork and drove away that evening with my new car. Came back 5 days later for my tags as they were in already, and the GM (his name escapes me) had a sales person take car into service and get the tech to put my tags on for me (was close to quitting time so was pleasantly surprised they did that)IE: had to install the front plate bracket etc.... Got title in mail a couple weeks later and well, was a error on it... went back to the dealership and handed it over to them and was told they would take care of it as it should not have had said info on it (title). Once the MVA straightened it out, the dealership Overnighted the corrected title to me instead of my having to travel to them. Overall, this car buying experience has been the BEST experience I have ever had and I would recommend this dealship if you are in the market for a Dodge. Though buyers beware, do your research prior to deciding what you want to buy, and make sure you get 3-5 estimates on the value of your trade from different dealerships (including this one) and you will be pleasantly surprised and impressed with how they treat you and take care of you the customer. As of this time I have not dealt with Service though will have my first experience with them next week for a oil change. 1400 miles and 3 months and car looks perfect and has had no problems whatsoever. What I bought was a 2012 Dodge Challenger More
Bought a used vehicle from this dealership in 2011, loved Bought a used vehicle from this dealership in 2011, loved it then & still love it now. Prior to my visit I checked their website which was very acc Bought a used vehicle from this dealership in 2011, loved it then & still love it now. Prior to my visit I checked their website which was very accessible & informative. If I have any questions regarding my car I just call up & they are glad to assist me. The staff was friendly & willing to work with me anyway they could. Was so pleased with my visit that I brought my mother here at the beginning of 2012 to purchase a new vehicle. Everyone treated her with respect & wanted her to walk away happy. This was a good experience overall & I would recommend Musselman's as a place to do business with their knowledge & experience. More
I have purchased a total of six new vehicles (1 Dodge Daytona '91; 1 Neon '99; 4 Dodge Rams 1996, 2001, 2004 and 2012) from this dealership. I would highly recommend it to anyone in the market for a new Daytona '91; 1 Neon '99; 4 Dodge Rams 1996, 2001, 2004 and 2012) from this dealership. I would highly recommend it to anyone in the market for a new automobile or truck. The Sales Depart. is excellent, as is the Service Dept. All staff members at Musselman's Dodge strive to make the experience of purchasing of a new vehicle a very positive and rewarding experience. More
This place is a total dump. Salespeople act like they're doing you a huge favor by showing you a vehicle. I have no experience with their service department and never will because of how terrible the car bu doing you a huge favor by showing you a vehicle. I have no experience with their service department and never will because of how terrible the car buying experience was. High pressure tactics, try to sell you on a bunch of B.S. stuff you don't need. Basically as soon as you agree to a price, they jack it up another $500 and say "oh we forgot to include "x" in the price. Waste of time, Dodge/Chrysler needs to take their franchise away. More