Antwerpen Dodge Ram
Catonsville, MD
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412 Reviews of Antwerpen Dodge Ram
Amazing staff and service The friendly staff at Musselman's not only took the time to explain the work being done but took the time to take care of me. They helped with getting The friendly staff at Musselman's not only took the time to explain the work being done but took the time to take care of me. They helped with getting me towed in and a rental car which relieved a lot of headache. JD and his team are great!! More
Customer Service Done Right! Musselman's Dodge is one of the only dealerships I have worked with that has always had m best interest in mind. They haven't tried to take advantage Musselman's Dodge is one of the only dealerships I have worked with that has always had m best interest in mind. They haven't tried to take advantage of me, they are always looking out for my wallet as well as my safety behind the wheel. I will be a long time patron of this dealership. The staff is friendly and helpful, and they always seem to remember me even if its been a while since I have been in. The Service team is incredible and I will trust them with my car! More
service experience I received excellent service from Musselmans Dodge when I had a vibration in my steering. They fixed it while I waited and I've had no issues since. T I received excellent service from Musselmans Dodge when I had a vibration in my steering. They fixed it while I waited and I've had no issues since. They also found a problem unrelated and fixed it at no charge. More
Truck got broken into My Dodge truck got broken into at their property over the weekend while I was getting service they left my doors unlocked in a high crime area and nev My Dodge truck got broken into at their property over the weekend while I was getting service they left my doors unlocked in a high crime area and never told me that were responsible for my property only thing that they told me was how much was the prize and when the pay don't ever go there warning you learn from my mistake More
Great Service Experience! June 8-9th 2016 Rough day turned around! Day started with my daughter's car taking a dump (another brand,) 6 am call to drive her to work. My 2004 we June 8-9th 2016 Rough day turned around! Day started with my daughter's car taking a dump (another brand,) 6 am call to drive her to work. My 2004 well maintained and running Dakota rear window decides to crap out. Ugghhh! Just what I needed plus I had to go to work. Called my usual dealer, they can't see me until next Tuesday. That was after I had to leave voice mail for service to return my call. Totally unacceptable. Window down, totally exposed to elements plus whatever else. I don't have a garage or car port. I called Musselman's and immediately addressed by Gary Lotman, a real, live person, who completely understood my plight and said "Yes, we can see you immediately!" That made my day! Upon arrival he was friendly, personable, understood my immediate need. He was completely realistic in terms of time frame. Part to be delivered overnight. He explained everything. Pricing upfront, honest, and applied discounts based upon available offers without argument. Service even put "collision plastic" over my window just in case. I REALLY appreciated that! Upon my arrival the next dayl, he remembered me, took my vehicle right in. I threw him a "curveball," and requested an oil change. He immediately recognized I had a MFGR plan and said "No problem" without reservation or hesitation. Gary delivered uncompromised, timely service as promised with complete professionalism. I'll be back again! Thank you Gary! Thank You Musselman's Kim Kane Linthicum, MD More
New car buy Great experience, our sales man Shawn Martinelli was very knowledge, helpful and had everything ready for us as he promised. He made the whole buying Great experience, our sales man Shawn Martinelli was very knowledge, helpful and had everything ready for us as he promised. He made the whole buying process smooth and painless. More
Great people! Shawn goes out of his way to make the buying experience great. Genuinely nice down to earth people. Even the guy in financing was awesome, I think his Shawn goes out of his way to make the buying experience great. Genuinely nice down to earth people. Even the guy in financing was awesome, I think his name is Even. Looks a little like Ant Man. Great people, great dealer! I'm never going to buy a car from anyone but Shawn Marinelli! More
Great service Musslesmans has wonderful customer service and a very friendly staff. I had the pleasure of having Shawn help me. He took the time to answer any quest Musslesmans has wonderful customer service and a very friendly staff. I had the pleasure of having Shawn help me. He took the time to answer any questions I had. Also, he helped find me the best deal. 100% recommending to other and will go back again. More
Anthony They have great customer service and they take there time to get you the best deal!! My whole experience was awesome!! No complaints at all! They have great customer service and they take there time to get you the best deal!! My whole experience was awesome!! No complaints at all! More
Greatest Dealership ever visited Musselman Dodge the hospitality was remarkable. My sales person (Carl Ledbetter) was the best. Will only purchase from Musselman Dodge. *** Musselman Dodge the hospitality was remarkable. My sales person (Carl Ledbetter) was the best. Will only purchase from Musselman Dodge. *** Thanks Carl. Aaron Wilson(Customer) More