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Angela Krause Ford Lincoln

Alpharetta, GA

4.5
633 Reviews

1575 Mansell Road

Alpharetta, GA

30009

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Showing 633 reviews

September 09, 2014

customer Excellent customer service. Max listened and was attentive. The windows on my vehicle didn't work and it was taken care of immediately. Very satisfact More

by planet jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
max williams, Max Williams
September 05, 2014

Absolutely Love My Ford F150 Fx2 Carlos is man! He is very professional and extremely easy to work with. Made sure everything went perfect. A++++ Service. Ryan is also great. Ma More

by dwpbr1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gibbs, Ryan Fols
August 28, 2014

Ask For Max!! I was a first time car buyer, so i was very anxious walking into car dealerships for the first time. I was lucky enough when I walked into Cherokee Li More

by wmj1026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Williams
July 15, 2014

Seniors...please buy here! As a single, senior female I can only say the buying experience at Cherokee Ford/Lincoln is great! My sales guy/product specialist was Louis Safdie. More

by MsPeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 15, 2014

Over charged for service not performed Engine light was on, AutoZone gave me the codes, took the vehicle to the dealer (John Herrin) for diagnostic and advise for repair and cost, Paid $110 More

by Smax1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Herrin
July 09, 2014

MY FAITH HAS BEEN RESTORED PRIOR TO VISTING CHEROKEE FORD AND LINCOLN ALPHARETTA I ASSOCIATED THE CAR BUYING EXPERIENCE WITH WORDS SUCH AS UNTRUST WORTHY, SCAMMERS, MONEY HUNGRY More

by NJ479
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 07, 2014

Very Friendly and Awesome Customer Service Mikhail Granovskiy is great! He and management, Tim Bennett went above and beyond to make my experience of purchasing a car easy. Mikhail was very p More

by cyn32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikhail Granovskiy
October 22, 2013

Came from another dealership which I had a very bad experience. Eddie and his staff went over and beyond. I've always had foreign cars and this is my first domestic. Wonderful people and great exper More

by nelsonl123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Maxwell
October 03, 2013

General complete lack of customer service skills once you hand over a check. Could never get a response from anyone when I had issues with financing or questions in general. I'm pretty sure not one employee More

by wrightsg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Iris, Tim, Eddie Maxwell
Oct 15, 2013 -

Angela Krause Ford Lincoln responded

It concerns me that we have not followed through on our commitments. Please contact me at your earliest convenience to discuss the situation. I look forward to getting this taken care of for you. Todd Noffsinger General Manager 770-649-5100 ext. 5103

Jan 17, 2014 -

wrightsg responded

Just an update: Was absolutely happy that Todd offered to discuss my experience, however, after I left a couple voicemails, I never received a response. Eventually got a call from someone in their customer service department. However, everytime I tried to call her back, she never answered the phone. Again left voicemails that were never returned.

August 12, 2013

I recently purchased a new Ford Escape for my daughter to drive to school. Working with Paul and the team at Cherokee Ford was a pleasure! When I told Paul that the car was for my daughter he addressed her, More

by tylka5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hislop
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