
Angela Krause Ford Lincoln
Alpharetta, GA
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Great Service! A great service experience, I appreciate the way everyone took care of me, particularly the manager, Eric Ford. I would tell everyone to go see these A great service experience, I appreciate the way everyone took care of me, particularly the manager, Eric Ford. I would tell everyone to go see these guys! More
Great experience with the Service Department! We had some issues with our Ford, and the service department really helped us out! Eric Ford was our Service Rep and he was friendly, helpful, and rea We had some issues with our Ford, and the service department really helped us out! Eric Ford was our Service Rep and he was friendly, helpful, and really on point. They gave us an honest assessment on our issue and fixed it right away. The level of communication from him was also perfect. We'll be going back for all of our service needs in the future! More
Matt Freemyer was great to deal with We purchased our Ford Fusion from Cherokee Ford Alpharetta and Matt Freemyer was our sales person. He was very professional and extremely helpful esp We purchased our Ford Fusion from Cherokee Ford Alpharetta and Matt Freemyer was our sales person. He was very professional and extremely helpful especially in giving us instruction on how to use the features. He took time with us, and even set up our phones. He made purchasing our car very pleasant. About a month later we received a recall notice, called the service dept., set up an appointment and the problem was fixed while we waited. All in all, it was a very pleasant experience. I encourage you to ask for Matt if you're in the market. More
Matt Freemyer is the Best! We drove over from Birmingham to look at a Honda Odyssey. Matt stayed in constant communication with me both prior to coming over and during our trip We drove over from Birmingham to look at a Honda Odyssey. Matt stayed in constant communication with me both prior to coming over and during our trip. We went to several other dealers first, but wound up at Cherokee Ford Alpharetta late on a Saturday. Matt already had the keys ready for us and was extremely professional during our entire time there. He stayed after closing hours and ensured our experience was excellent. I recommend to anyone and everyone that they make the drive over to Atlanta and go see Matt. The prices are much better than what you can find anywhere else and Matt's professionalism will ensure that the drive is worth it! More
Great experience with Matt Fredmeyer We drove from AL to buy a Honda Odyssey. We sold one of our cars and took a rental to Atlanta. We test drove several cars during a very exhausting d We drove from AL to buy a Honda Odyssey. We sold one of our cars and took a rental to Atlanta. We test drove several cars during a very exhausting day. Matt was the most professional and easy to deal with of all of the salespersons from other dealerships. He gave us a fair price and his customer service was OUTSTANDING! I would certainly drive over from AL and purchase another vehicle from him again. We will be in touch in a few years once we are ready for another car. It is a very big deal for me to actually give a car salesman a great rating. I have had some terrible experiences in the past. Our transaction was so smooth. From test drive to purchase out the door was two hours. More
Go see Matt Freemyer My experience at Cherokee ford was great. I got in and got out with exactly what I wanted. No shopping around required. Matt even helped me set up my My experience at Cherokee ford was great. I got in and got out with exactly what I wanted. No shopping around required. Matt even helped me set up my ford sync even after I had signed all the papers and purchased the vehicle. All the other staff was polite and friendly as well. If you want a ford, definitely come here. More
Quick, Easy and no Hassle We had a great experience at Cherokee Ford Alphareta. They made the car buying experience quick and easy with nothing hidden. Matt listened to what ou We had a great experience at Cherokee Ford Alphareta. They made the car buying experience quick and easy with nothing hidden. Matt listened to what ours needs were and delivered. What we thought would be a 3 to 5 day event only took us 3 hrs. Job well done More
Awesome experience I found my new car thanks to Max Williams! He was great to work with, he listened to my requests and found me exactly what I wanted. I shopped around I found my new car thanks to Max Williams! He was great to work with, he listened to my requests and found me exactly what I wanted. I shopped around and came back to Max because of his excellent customer service and his knowledge of the vehicle. He even helped me get some extras added on. I will 100% refer all of my friends to Max. Thank you Max!! Looking forward to sending business your way! -Lisa More
What a pleasant experience purchasing a 2015 Lincoln MKC from Cherokee Lincoln. I met Phillipp Hildner this morning after several emails in ses=arch of a new Lincoln MKC and c purchasing a 2015 Lincoln MKC from Cherokee Lincoln. I met Phillipp Hildner this morning after several emails in ses=arch of a new Lincoln MKC and can't say enough nice things about everyone that I met at the dealership especially Phillip who was extremely knowedagable, professional and went beyond "the call of duty" in finding the vehicle that I was looking for and I might add, not "pushy in any way. Phillipp gave me the information that I asked for and let me take my time to decide the exact specifications of the car that I want. I visited several other dealerships but developed a good comfort level and would HIGHLY recommend that you ask for Phillip Hidner is you are in the market for a Lincoln (in Atlanta) Bob K More
Great Customer Service For Lincoln Repair! My car broke down on the way home from bringing my husband home from the hospital on August 26, 2014 at 5:30pm. Called AAA for tow to Cherokee Ford/Li My car broke down on the way home from bringing my husband home from the hospital on August 26, 2014 at 5:30pm. Called AAA for tow to Cherokee Ford/Lincoln about 12 miles away. Called dealership to alert them we were on the way. (We had used their service department a couple of times prior to this.) John Herrin said no problem he would be there when we arrived and would arrange for the shuttle to bring me home. He called the next day to explain the problem. The cost was a little more than I could afford at the time but John worked with me to make it a win win situation for both of us. Everything was repaired properly and is working well. Thank you John! I appreciate your efforts to make me a satisfied customer. More