
Angela Krause Ford Lincoln
Alpharetta, GA
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No pressure, best price! Buying a car at Angela Krause Ford was easy and pleasant from start to finish. Armen was professional, knowledgeable and beat other dealership's price Buying a car at Angela Krause Ford was easy and pleasant from start to finish. Armen was professional, knowledgeable and beat other dealership's price by a significant amount. Zach in the finance department had everything in order and when we came to pick up the car, we were out the door in a little over an hour. Before we left the lot, Armen made sure we were familiar with the car's features and could take advantage of the amazing technological perks. We love our Ford Explorer Limited! More
Love my new mustang !! I have purchased 2 cars from Angela Krause Ford and both buying experiences were very pleasant. I didn't feel pressured to buy and my salesmen was v I have purchased 2 cars from Angela Krause Ford and both buying experiences were very pleasant. I didn't feel pressured to buy and my salesmen was very knowledgeable about the product. I have referred several friends and family to Angela Krause Ford and I will be having my new 2017 Mustang serviced at the dealership. The facility is very nice too!!! More
EXCELLENT My visit was to trade cars because I knew I would receive a great deal. I have traded with Angela Krause before and recommend them to friends, famili My visit was to trade cars because I knew I would receive a great deal. I have traded with Angela Krause before and recommend them to friends, families and anyone that has questions. Ryan Fols, Mumen Maqousi and Evan Klein was great to work with. Mumen listened to what I wanted, Ryan found the car I wanted and Evan worked with me on financing. Mumen found deflector, window shields and floor liners that I wanted. David Kay called when the materials came in, scheduled and appointment and everything was done to perfection. I can't say enough about these guys. I give them all 110%. Thank you, Brenda Loner More
Horrible customer service I have been a customer at this dealership for many years.....until today. My vehicle was damaged during a routine service. The service advisor did eve I have been a customer at this dealership for many years.....until today. My vehicle was damaged during a routine service. The service advisor did everything he could including lying not to accept fault by the dealership. His name is Matt Lane. He has the worst customer skills of anyone that I have ever encountered. They will never see me again. More
Service here is Ok . Sales Department is Poor I've purchased two fords over the last three years (95k worth). One last month. I gave this dealership first shot at my business both times and both t I've purchased two fords over the last three years (95k worth). One last month. I gave this dealership first shot at my business both times and both times they were horrible to deal with. They had inadequately trained sales personnel that did know the vehicles they were trying to sell (options, specs, etc.). I knew what I wanted and already knew the answers to the questions I was asking. To be fair, most dealerships play the same silly games that dealerships have played for 50 years and this one is no different.., they are just very bad and obvious about it. Here are a few examples......Pulling the "this model is in short supply" game; Offering me 15% less for my trade with the old "I called a local dealer about your trade/model and this is what they'd pay me for it" silly nonsense; and getting a copy of my license and trade in keys and holding onto them. This dealership is not looking for a fair win/win deal (They make money you get a fair deal) type outcome. It was obvious in their demeanor and overall culture of their sales department. Ultimately I saved 3.5K on the first purchase and 9k on the most recent purchase vs. their "best and final offer" shopping at other dealers in Atlanta. I have had some service done at this dealership and the service folks were pretty good, though would never consider purchasing from them again. More
mkz hybrid I talk to a saleman name Armen he he only had a mkz hybrid I told him I was not interested in a hybrid. But came there anyway He was a little forceful I talk to a saleman name Armen he he only had a mkz hybrid I told him I was not interested in a hybrid. But came there anyway He was a little forceful and made me believe the manager still had my keys ad kept me there a little long then I wanted to be. So I bought it just to get out of there. Then one the key pads did not work This was a bad deal around just buyer beware. Next time I will get my keys so this don't happen again I never meant the service manager and we agree to that one the phone.. I will be checking my credit report on a weekly bases. The car also smells inside. Sales manager Mike I think he was pretty honest. Now for financing Luke Stafford was the best thing out of all of this. Pugmire Lincoln service is good. I think I should have bought form Hennessy I hate doing these things but I think people should know I even had to pay to get the car certified. I rate this dealer and Armen 1.5 stars Friendliness was ok till i purchase the car So all round they made a deal buyer beware More
Dishonest I flew form out of state to see a car listed on their website. Even though I had asked if the car had any dents or imperfections, they failed to tell I flew form out of state to see a car listed on their website. Even though I had asked if the car had any dents or imperfections, they failed to tell me about a dent the size of my hand on the rear wheel arch. Overall I'm happy with my car, but was very disappointed with this dealer. More
The best ford dealership period. I've had a variety of cars and trucks from luxury sedans to Toyotas. I have been doing business with Angela Krause for 3 years now and on my second f1 I've had a variety of cars and trucks from luxury sedans to Toyotas. I have been doing business with Angela Krause for 3 years now and on my second f150 from raptor to platinum. This dealership runs like a fine tuned machine. The sales associates make it as easy as possible all the way to the finance department. The service department really shines tho. Josh Westerman is professional and has gone above and beyond for me for 3 years now, very knowledgeable and professional. I will not consider ever going anywhere else. More
NOT FOR ME! HIGHLY DISAPPOINTED! After spending several days looking for a vehicle, we found one we really liked online. Called this dealership to get more info and asked about the c After spending several days looking for a vehicle, we found one we really liked online. Called this dealership to get more info and asked about the condition of the vehicle. The sales associate told me the vehicle was in great shape, immaculate condition. I told him we were about 2 hours away, so I needed him to honestly describe the condition and asked what the best purchase price would be. He kept going on and on about how nice it was. He said "If you come on down and buy it today, I will make you a great deal!". He kept assuring me of how nice it was. We drove the 2 hours and was highly disappointed not only in the description, but also how everything was handled with all the sales associates and managers we spoke with. This dealership is full of sales pitches that they don't fulfill! We won't waste our time with them again. More
Wasted time & Lied to I am beyond disappointed with my interaction with the sales department at this dealership. After making a 3 and a half hour trip in snow & ice, the Sa I am beyond disappointed with my interaction with the sales department at this dealership. After making a 3 and a half hour trip in snow & ice, the Sales Manager was unwilling to negotiate on the price of the vehicle. I was given multiple stories as to the dealership's intent with the vehicle (release to auction or already sold to another dealer). Except for one customer service agent (Marium, who was wonderful), there was no response from any inquiry that I made to the Salesperson (unless I called and pestered him) or the General Manager (at all). After being told at the dealership that it was not possible due to high mileage, I obtained financing on my own from my credit union. I sent in a counter offer only to hear (after multiple emails, calls, utilizing the website messaging system) that they had sent the vehicle to auction. After a brief search on EBay Motors, low & behold, guess what I find… A classified listing (not auction) for the very same Tundra listed new on the very same day for about $800 less than before still being sold by this dealership. I have NEVER had this kind of experience with a dealership. Waste of time and money trying to buy from here... I wish I had taken the reviews from some of the others on here more seriously... It’s called an “advertised price” for a reason. Negotiation is part of the process. I can handle tough negotiations. I can even take the sales games, but DO NOT lie to me. At least be a professional, get off your rear, and tell me you don’t want to sell it at the price I offered. AVOID!!! Save yourself the hassle & the run around. More