Angela Krause Ford Lincoln
Alpharetta, GA
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Overall the service was okay. I got the car that I wanted and left satisfied.The overall service was great. Also my car salesman made this process smooth as well. I got the car that I wanted and left satisfied.The overall service was great. Also my car salesman made this process smooth as well. More
My salesman for my new car purchase - Kennedy Adams I bought a Ford Fusion from Cherokee Ford of Alpharetta from Kennedy Adams today and I couldn't have had a better experience. Kennedy is all about c I bought a Ford Fusion from Cherokee Ford of Alpharetta from Kennedy Adams today and I couldn't have had a better experience. Kennedy is all about customer service and he delivered on every level. A true honest salesman!! Thank you, Bobby Barberee More
Easy Process I went to Cherokee Ford to "just look" at a new Fusion. One of the cars on their lot had all of the options I was interested in and I ended up taking I went to Cherokee Ford to "just look" at a new Fusion. One of the cars on their lot had all of the options I was interested in and I ended up taking it for a ride. I talked to Todd Smith, who was very easy to deal with. He didn't attempt to up-sell to a more expensive model, and I ended up getting the car for the price I wanted. More
Great experience and customer service Great customer service experience from start to finish and post purchase. This dealership prides itself on its culture and this is clear by the quali Great customer service experience from start to finish and post purchase. This dealership prides itself on its culture and this is clear by the quality of folks that work here. We had our children in tow and the team went the extra mile to expedite the process and even looked after our kids while we were tending to paperwork. More
Great experience with the Service Department! We had some issues with our Ford, and the service department really helped us out! Eric Ford was our Service Rep and he was friendly, helpful, and rea We had some issues with our Ford, and the service department really helped us out! Eric Ford was our Service Rep and he was friendly, helpful, and really on point. They gave us an honest assessment on our issue and fixed it right away. The level of communication from him was also perfect. We'll be going back for all of our service needs in the future! More
Great Service! A great service experience, I appreciate the way everyone took care of me, particularly the manager, Eric Ford. I would tell everyone to go see these A great service experience, I appreciate the way everyone took care of me, particularly the manager, Eric Ford. I would tell everyone to go see these guys! More
Matt Freemyer was great to deal with We purchased our Ford Fusion from Cherokee Ford Alpharetta and Matt Freemyer was our sales person. He was very professional and extremely helpful esp We purchased our Ford Fusion from Cherokee Ford Alpharetta and Matt Freemyer was our sales person. He was very professional and extremely helpful especially in giving us instruction on how to use the features. He took time with us, and even set up our phones. He made purchasing our car very pleasant. About a month later we received a recall notice, called the service dept., set up an appointment and the problem was fixed while we waited. All in all, it was a very pleasant experience. I encourage you to ask for Matt if you're in the market. More
Matt Freemyer is the Best! We drove over from Birmingham to look at a Honda Odyssey. Matt stayed in constant communication with me both prior to coming over and during our trip We drove over from Birmingham to look at a Honda Odyssey. Matt stayed in constant communication with me both prior to coming over and during our trip. We went to several other dealers first, but wound up at Cherokee Ford Alpharetta late on a Saturday. Matt already had the keys ready for us and was extremely professional during our entire time there. He stayed after closing hours and ensured our experience was excellent. I recommend to anyone and everyone that they make the drive over to Atlanta and go see Matt. The prices are much better than what you can find anywhere else and Matt's professionalism will ensure that the drive is worth it! More
Great experience with Matt Fredmeyer We drove from AL to buy a Honda Odyssey. We sold one of our cars and took a rental to Atlanta. We test drove several cars during a very exhausting d We drove from AL to buy a Honda Odyssey. We sold one of our cars and took a rental to Atlanta. We test drove several cars during a very exhausting day. Matt was the most professional and easy to deal with of all of the salespersons from other dealerships. He gave us a fair price and his customer service was OUTSTANDING! I would certainly drive over from AL and purchase another vehicle from him again. We will be in touch in a few years once we are ready for another car. It is a very big deal for me to actually give a car salesman a great rating. I have had some terrible experiences in the past. Our transaction was so smooth. From test drive to purchase out the door was two hours. More
Go see Matt Freemyer My experience at Cherokee ford was great. I got in and got out with exactly what I wanted. No shopping around required. Matt even helped me set up my My experience at Cherokee ford was great. I got in and got out with exactly what I wanted. No shopping around required. Matt even helped me set up my ford sync even after I had signed all the papers and purchased the vehicle. All the other staff was polite and friendly as well. If you want a ford, definitely come here. More