Angela Krause Ford Lincoln

They ordered the wrong truck I went in to purchase a new 2017 F-250. I explained to the sales manager that i had just left another dealership that had the truck iI wanted but not I went in to purchase a new 2017 F-250. I explained to the sales manager that i had just left another dealership that had the truck iI wanted but not the color. The sales manager stated that he could order me a truck and have it in within 8-10 weeks. I agreed and told him which dealership to get the specs from and we agreed on a price. My pre approval was about to expire so I took my current truck in and surrendered it since I was awaiting my new truck. About 2 weeks later my new truck came in and I went in to pick it up. As I walked around the truck I IMMEDIATELY noticed certain key components missing. I explained it to the sales associate and manager. He said he would look into getting it taken care of. He also stated that they needed a good review. I accepted the truck and have been calling to speak with the GM of the dealership and to date I have not receive a return phone call from Mr. B. Jackson. My next call will be to the owner. This is the WORST dealership in Atlanta and I do not recommend spending your money or time. They don't care as long as they get the sale. My fault for trusting the sales manager (Danny) could order the truck I wanted and accepting the truck in the first place. PS- Sales associate did his job, sales manager ordered the WRONG truck from the wrong dealership after being told which dealership to order the truck from. Sales manager Danny called and was very RUDE. He lacks basic customer service skills. More

Remarkable- easy and fluid! We did not intend on biuying a Lincoln, nor any car from Angela Krause Ford. We had been looking for a small SUV and had test driven many. Once we n We did not intend on biuying a Lincoln, nor any car from Angela Krause Ford. We had been looking for a small SUV and had test driven many. Once we narrowed the field down to a Hyundai and the Ford Edge and Escape we went out to look one last time. The Hyundai sales person lost the opportunity due to lack of knowing his vehicles and the feeling that our time was not valuable! As we drove onto the lot at Krause Ford, we saw the Lincoln, and fell in love with the look. A young professional salesman asked how we could help. After telling him we came to drive a Ford but wanted to just look at the MKC, in white with sunroof and cooled seats, he quickly made arrangements to have the only one taken off the showroom floor so we could drive the car we would want ILO a similar car. The dealership team worked quickly and efficiently and while we were test driving, they determined the value of our trade in. The most amazing part of buying was that the dealership will pick up and drop off my car, supply a loaner for any and all service appointments, WE DON'T HAVE TO TAKE OUR TIME! Our salesperson Mark Buckman, knew his cars, options, and made the transaction smooth and seamless. We were never put in a room while he went to "talk with his manager" which is the MOST annoying ploy. There were no ploys- just straightforward, fair negotiation with total respect for the buyer. More

Super friendly folks! Very pleasant experience! My only negative was missing manual and lack of orientation for the particular vehicle. I would definitely return to this de Very pleasant experience! My only negative was missing manual and lack of orientation for the particular vehicle. I would definitely return to this dealership, even though it is 200 miles away! More

Friendly, Willing to work with us! Mike at Angela Krause Ford/Lincoln in Alpharetta helps us to find the perfect vehicle! we love our 2017 Navigator. Visit them for your next vehicle pu Mike at Angela Krause Ford/Lincoln in Alpharetta helps us to find the perfect vehicle! we love our 2017 Navigator. Visit them for your next vehicle purchase. Friendly and Willing to work with us for the best deal possible! More

Buying our 2017 Edge was such a wonderful experience Todd went above and beyond in making our deal possible. Thank you for helping make our SUV buying experience a pleasant one. We have enjoyed our 2017 Todd went above and beyond in making our deal possible. Thank you for helping make our SUV buying experience a pleasant one. We have enjoyed our 2017 Ford Edge. It drives and handles so smooth..... More

Great place to buy a new vehicle Sales person was great James Pitman really knew what he was doing dealership fine place to buy a new car Call James when you need to buy a new car Sales person was great James Pitman really knew what he was doing dealership fine place to buy a new car Call James when you need to buy a new car More

Abgela Krause review. My salesman, James, was really fun working with. He kept plugging away and we finally got together and I was very pleased with the deal. The My salesman, James, was really fun working with. He kept plugging away and we finally got together and I was very pleased with the deal. The dealership had a large inventory of cars and I found exactly what I was looking for. Looking forward to my next trade there. More

Purchased new F-250 Metz Joe Nasser at the door and he was very pleasant, well mannered and eager to assist us. My primary visit was to address an issue we were having w Metz Joe Nasser at the door and he was very pleasant, well mannered and eager to assist us. My primary visit was to address an issue we were having with our Lincoln MKX. While they were attending to the MKX, I saw the F-250 and after test driving, we were able to reach a deal that I was satisfied with. More

aliitle back and forth with price of car, naturally! talked with salesman Joe thru emails for weeks about the car I purchased, told me to come in as well as his manager and said they would do to make thi talked with salesman Joe thru emails for weeks about the car I purchased, told me to come in as well as his manager and said they would do to make this sale and I would be pleased with the outcome and they stood by their word! I purchased a really great car from this dealership and would recommend them to my friends!!!!! More

Excellent!! My overall experience was amazing. The process was quick and simple and I was done in about 2 hours. Highly recommend coming here for your new or used My overall experience was amazing. The process was quick and simple and I was done in about 2 hours. Highly recommend coming here for your new or used vehicle! More