Angela Krause Ford Lincoln

James Puttman: I meet James the last of June 2018, I walk in my husband and I at that second he work with us he never left us until we got the car we were looking fo I meet James the last of June 2018, I walk in my husband and I at that second he work with us he never left us until we got the car we were looking for. He made a believers out us, He is a outstanding young man. I watched him with the rest of his customers all of us was very happy.. I am so happy that I received a phone to come to the dealership, you guys are great if anyone in needed of a Ford or Lincoln products I will differently send them to this dealership. Thank you guys so much James you are the Best!!!! Angela Krause Ford Linclon God Bless You all. More

Great experience with local dealer By far best experience ever with car dealership and it was local for a change. Started with David Gosalvez and still making sure we are 100% satisfied By far best experience ever with car dealership and it was local for a change. Started with David Gosalvez and still making sure we are 100% satisfied. Phil Edwardo went out of his way to help find the tires we wanted for our new 2018 Mustang GT. Along with David, Stephen Higham made sure we knew evrything about our new car. Rick Kennedy, Sales GM, and Basil Uqdah, Finance, helped get price where we needed to be to close deal. Great example of Team effort and make me, my wife and son feel like family. Highly recommend Angela Krause. John S Cumming, GA More

Excellent service Victor Sevilla was an excellent sales person He got me the Escape I wanted in the color I wanted .He also was able to get me Zero percent finance.and Victor Sevilla was an excellent sales person He got me the Escape I wanted in the color I wanted .He also was able to get me Zero percent finance.and I also bought a second vehicle from him a 2018 F150 . Just the best service I have ever received they made me feel very Important very pleased with the experience at this dealer. More

Thank you Victor Sevilla Victor Sevilla outstanding sales person very knowledgeable .I bought a trucking an escape the best experience buying a car in a long time .I would rec Victor Sevilla outstanding sales person very knowledgeable .I bought a trucking an escape the best experience buying a car in a long time .I would recommend to my friends and family. More

Class Act Premier Dealership I had been window shopping on the internet and found an F-150 I liked somewhere else. That particular dealer talked a good game to get in the doors bu I had been window shopping on the internet and found an F-150 I liked somewhere else. That particular dealer talked a good game to get in the doors but then clearly did not want to put effort into the sale. Almost has if I was a bother. still went forward and then things went south. No discussions, no options for finance. Basically take it or leave it... left it. I was given Angela Krause Ford in Alpharetta has a good place to go to. They responded immediately via email and phone call. I was there that evening and Victor Sevilla made the magic happen along with Manager and Finance team. The process was pleasant, quick, and very comfortable. Victor listen to my needs and provided realistic honest options. In fact several and spent the time to review each one. Victor was awesome to work with and will be sending folks to him. I have worked in the dealership business and I can honestly say I was impress from the moment Amber Matthews responded to my search to working with Victor. I will be back to Angela Krause Ford for my Ford services and future purchases. Thank you Victor, Amber and Angela Krause team! More

James did what he said he would and more! James Pittman did exactly what he said he would and in today’s world that is hard to find. I would recommend James for any of your vehicle needs. I tr James Pittman did exactly what he said he would and in today’s world that is hard to find. I would recommend James for any of your vehicle needs. I trusted him to drive 400 miles to purchase from him and he came through in every way. Can’t thank him enough! God Bless! More

No pressure,professional sales. I worked with Victor Seville on purchasing a used car he was knowledgeable, professional and no pressure sales person. He was flexible on my needs I I worked with Victor Seville on purchasing a used car he was knowledgeable, professional and no pressure sales person. He was flexible on my needs I was looking for in a car. More

Nice friendly experience! Sales consultant Victor Sevilla was awesome assisting me with my new car purchase. Although I spent more time waiting than I had like to, my overall e Sales consultant Victor Sevilla was awesome assisting me with my new car purchase. Although I spent more time waiting than I had like to, my overall experience was great. The finance guy Basil was very helpful as well. More

Beligerant, rude and lack of Professionalism. Walked out of this dealership on initial visit because we were told vehicle would be setup and ready for us to review on our appointment. We drove 30 Walked out of this dealership on initial visit because we were told vehicle would be setup and ready for us to review on our appointment. We drove 30 min to get there only to find car was sold and no one knew we were coming. Completely unprepared. I went in to discuss our treatment to the owner and received arrogant remarks from a manager named Ross who wasn't even part of the conversation. After experiencing this complete lack of professionalism we walked out. They begged us to come back saying they would make things right. We eventually worked out a deal with Mumen and went to finance to sign off on the deal for a 99k Navigator. The finance guy 'Basil' was short and curt with us. When we started asking about rates he got belligerent and threw his hands in the air. He said we get what he setup and was very short with us. Even though our credit is excellent he had no interest in looking at optional rates. He was very rude and short even though we had our 4 year in the room with us. We obviously walked out with an agreed upon deal left on the table due to this incredibly unprofessional treatment. I was promised a call by the used sales car manager that the owner, Zak Krause, would call us in the next morning. We didnt receive a call so I called him. He said he didnt have time to talk to me. Certainly not the way a customer should be treated buying a 100k vehicle. I recommend anyone that isn't desperate and has good credit stay far away from this dealership. I do not feel the dealership is for educated shoppers. More