Angela Krause Ford Lincoln

Worst Buying (Or Not Buying) Experience Ever Rather than share my emotions over this experience with you, I will give only the facts. I walked in to Angela Krause Ford on July 3rd, 2019 to buy a Rather than share my emotions over this experience with you, I will give only the facts. I walked in to Angela Krause Ford on July 3rd, 2019 to buy a new car. They did not have exactly what I wanted. They found another dealer that had the car I wanted, reviewed the window sticker with me, negotiated a deal, and I agreed to buy the car. I signed the contract, the title paper work, and the loan paperwork. The car was financed with Ford Motor Credit. I insured the car, as required by the contract. The following are the factual events that happened after that: They told me they had secured the vehicle – Not True They told me the car was in Florida – Not True They told me I would have the car in 24 to 48 hours - Not True They told me the dealer that had the car sold it out from under me, after I bought it – Not True They found another car that was in transit to another dealer from the factory. I agreed to take that one instead. It was $1000 more expensive, and we agreed I would pay $1000 less for it. They said they would have it shipped to me as soon as possible after it arrived at the destination dealer. Since they confirmed it had arrived at the destination dealer on 7/23 (Ford’s tracking claims it arrived 7/19): They told me I would not be billed for a car I didn’t have – Not True They told me, in these words, “Vehicle is in Transit to Atlanta” on 7/26 – Not True They told me I misunderstood what that meant They told me the car would be picked up between Monday and Wednesday (7/29-7/31) – Not True They told me the car would be here by the end of the week, at the latest (8/2?) – Not True They told me they had been given an pick up window – Again, not true I have text messages, voicemails, and the contract and loan agreement I signed to verify these untruths. It is now 8/1, and I still have no new car, it has not left the dealer in Arizona, and will not be here for another several days. I have since cancelled my deal with them, as I cannot stand to be lied to any more. Thank you for taking the time to read. More

2019 Ford F-250 En Angela Krause obtuvimos la mejor opción para comprar una camioneta nueva, el vendedor (David) se portó muy bien con nosotros son muy profesionales, En Angela Krause obtuvimos la mejor opción para comprar una camioneta nueva, el vendedor (David) se portó muy bien con nosotros son muy profesionales, amables, pacientes, tuvimos el mejor trato estamos muy agradecidos con ustedes, muchas gracias Maria, Diana y David More

It was great to get to deal done on the car The salesman really helped us out with finding the car, that was a great deal. The transaction was easy, and it didn’t take too tong. The salesman really helped us out with finding the car, that was a great deal. The transaction was easy, and it didn’t take too tong. More

One of our best car buying experiences. Between David Gosalvez, Armen Armenakian and especially Max Williams, they went the mile to made every effort for a great deal that served us as well Between David Gosalvez, Armen Armenakian and especially Max Williams, they went the mile to made every effort for a great deal that served us as well as Angela Krause Ford. Thanks to all. Larry Guanneschi More

Gran hospitalidad, grandes autos, gran valor ¡Sin duda la experiencia de compra de automóviles más agradable que he tenido! El Sr. David y el Sr. Armen son lo mejor que han ayudado. Mi marido y y ¡Sin duda la experiencia de compra de automóviles más agradable que he tenido! El Sr. David y el Sr. Armen son lo mejor que han ayudado. Mi marido y yo encontramos el vehículo perfecto a un precio excelente. More

Great experience David Gosalvez was wonderful to work with. Very friendly, informative and not pushy. Great experience from start to finish! I am very happy with my ex David Gosalvez was wonderful to work with. Very friendly, informative and not pushy. Great experience from start to finish! I am very happy with my experience. More

David is awesome!! David and his crew at Angela Krause Ford were amazing! The did everything possible to make the deal happen and we above and beyond to please me and my David and his crew at Angela Krause Ford were amazing! The did everything possible to make the deal happen and we above and beyond to please me and my family! More

Great Experience David Gosalvez was excellent and gave top notch customer service! He answered all my questions and was the best! Great dealership! Thanks to all wh David Gosalvez was excellent and gave top notch customer service! He answered all my questions and was the best! Great dealership! Thanks to all who work here! More

Fantastic experience Our sales experience was fast and reasonable. Our sales person David really knew the features and options for our vehicle and was a pleasure to work w Our sales experience was fast and reasonable. Our sales person David really knew the features and options for our vehicle and was a pleasure to work with. We will definitely be going back for our next Ford!! More