Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Angela Krause Ford Lincoln
Alpharetta, GA
640 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 640 reviews
March 21, 2020
Krause Ford and Steve in the Service department not only fixed the problem they helped me get my money back from NTB Thank Krause Ford fixed the problem they helped me get my money back from NTB Thank Krause Ford More
by Jay Lowe
Employees Worked With
Steve in the Service department 110% perfect performance in satisfying me and getting me back on the road. God Bless him and Krause Ford. Thanks
March 20, 2020
Mumen was great! I would talk to Mumen before anybody else! Great experience at that dealership. I would definitely recommend this dealership to anybody. Thanks else! Great experience at that dealership. I would definitely recommend this dealership to anybody. Thanks More
by Reynicolas.tacardon
Employees Worked With
Mumen Maqousi
March 18, 2020
Great service, very professional and better than a lot of the other local ford dealers. I would recommend this dealer over others, to my friends and family. the other local ford dealers. I would recommend this dealer over others, to my friends and family. More
by DsLow
Employees Worked With
Cashier who checked me out....I can’t remember her name though , Bobby Holton
March 11, 2020
Great, honest service advisors! Angela Krause is by far one of the most trustworthy Ford dealerships in the district, and I am always very pleased with their service. However, I do believe the quick lane a one of the most trustworthy Ford dealerships in the district, and I am always very pleased with their service. However, I do believe the quick lane area is a little run down, and the orange paint is very imposing. It’s not a cozy environment. More
by Matthew
Employees Worked With
Josh Westman
March 08, 2020
Josh did a great job keeping me informed as to progress of diagnosis and services via text messaging. I appreciated that as I always felt connected and not dependent on phone messaging and phone tag. I wi of diagnosis and services via text messaging. I appreciated that as I always felt connected and not dependent on phone messaging and phone tag. I wish all services on Lincoln products would include use of loaners when car needs to remain with dealer longer than a full day. More
by Jimleclair71
Employees Worked With
Josh Westerman
March 06, 2020
Zack Krause is an incredible General Manager! Angela Krause Ford and Angela Krause Lincoln is a great team with excellent customer service! Think about us for your next purchase. Krause Ford and Angela Krause Lincoln is a great team with excellent customer service! Think about us for your next purchase. More
by Vineyardgen
Employees Worked With
D Wade
February 26, 2020
Great dealership and Service Department. Will is a really great guy and he will work with you in any way possible when you are ready to trade in your vehicle. great guy and he will work with you in any way possible when you are ready to trade in your vehicle. More
by clinguistics
Employees Worked With
Will Evans
February 25, 2020
Great experience and a great staff. They made everything in the purchase process very smooth and kept it simple and easy. My wife loves her new 2020 exploree in the purchase process very smooth and kept it simple and easy. My wife loves her new 2020 exploree More
by Kennyk
Employees Worked With
Judy was great in the finance dept., D Wade, Don Christian
January 22, 2020
called one of the sales representative and made a deal called one of the sales representative and made a deal on the phone for a used Honda Odyssey. We agreed I will give her a deposit to hold the vehicl called one of the sales representative and made a deal on the phone for a used Honda Odyssey. We agreed I will give her a deposit to hold the vehicle. I was driving over the weekend to finalize the sale and pay off the balance. As I was filling out the deposit paperwork within 10 min of the deal, I receive a call from the manager informing that they sold the vehicle. I was disgusted by this treatment and it shows how unethical this dealership is ran. I hope the owner Angela Krause is not aware of those unethical employees she is dealing with. He called me so casual like I am supposed to be ok with it. If you are dealing with Brent Kleen he is not an honest person and does not care about this business More
by Haytham Hussein
Employees Worked With
Brent Kleen, Bailey Stewart
October 19, 2019
Disappointed My wife has been searching for the white/ cream explorer platinum and was told to schedule an appointment to go see it. As we were getting ready to go My wife has been searching for the white/ cream explorer platinum and was told to schedule an appointment to go see it. As we were getting ready to go - got a phone call that someone else was interested and that if we were serious about buying it we had to put down a deposit . We were Serious and put a deposit immediately , and did the credit app, everything they asked. Then we were told that sorry the other person put their deposit first and are driving from South Carolina now. The salesman said he didn’t know why but the manager decided to give it to the other customer. I totally get first come first serve, but don’t make appointments and then not give them first refusal. They offer a older car with 30 k more miles as a consolation. Terrible ethics, horrible response, uninformed sales team, couldn’t be more disappointed in Angela Krause Ford. My first and last impression of this dealership will always be bait and switch, the old stereotypes are alive and standing strong here at Angela Krause Ford. More
by Chad
Employees Worked With
Haydn Nechanicky
