Angela Krause Ford Lincoln

Very knowledgeable staff. Met all my needs and provided a list of other services that may be needed in the future. Extremely friendly and appreciative of time constraints Met all my needs and provided a list of other services that may be needed in the future. Extremely friendly and appreciative of time constraints More

Benji was the best service rep I've ever had! He hustled around and took care of everything I ask for plus more!! He hustled around and took care of everything I ask for plus more!! More

I’m truly impressed with Ricardo in Lincoln service. He has been extremely helpful in taking care of my vehicle and setting up a future service date to fix an ongoing problem. He also set up a loaner fo He has been extremely helpful in taking care of my vehicle and setting up a future service date to fix an ongoing problem. He also set up a loaner for me so I won’t be without a vehicle. I know I can count on Ricardo to handle any issue that I may have. I enjoyed working with the previous service manager but Ricardo takes it to the next level. More

By far the worst service center in the area. I've owned every brand and been to all the service centers and this is the worst. I would not buy another Ford product for this very reason. You have I've owned every brand and been to all the service centers and this is the worst. I would not buy another Ford product for this very reason. You have to make an appointment several days out and when you show up, you find out that appointment is just to get your car in line. It will be another 5 days before they even look at it. What a joke. More

Timely in and out as ptomised. Mechanic Chris found and fixed a potentially life-thratening condition Mechanic Chris found and fixed a potentially life-thratening condition More

Lincoln sales team is great but service department specific ally Ricardo the Lincoln service manager is totally unresponsive provides inaccurate status updates, kept car for entire week only got the c specific ally Ricardo the Lincoln service manager is totally unresponsive provides inaccurate status updates, kept car for entire week only got the car in the shop on day 6 (note appointment was made 5 weeks earlier to prevent this) and ended up doing nothing because he made a mistaker on the availability of the recall and on top of this billed me for a inspection that was not requested or performed (no documents just a bill). I do not recommend their service. More

Alex helped me out at finding the right plug for the custom set up I had. custom set up I had. More

Working with Christina in Service was an extremely positive experience. She kept me informed during the process and timelines were kept. Work was completed as promised and on time. Overall great exper positive experience. She kept me informed during the process and timelines were kept. Work was completed as promised and on time. Overall great experience. Thank you Christina. More

Alex was very friendly and transparent up front. Throughout the appointment he provided regular updates on the status of the service. Throughout the appointment he provided regular updates on the status of the service. More

The service was detailed and professional. Very pleased with staff and the time they took to make it right Very pleased with staff and the time they took to make it right More