Angela Krause Ford Lincoln

Hello and thank you for the service you guys provided. . extremely professional! Would recommend anyone with a Lincoln to visit that location for any service needs.. . extremely professional! Would recommend anyone with a Lincoln to visit that location for any service needs.. More

Although we had an on going problem with our 2025 Explorer ST which is in your shop for repairs and I would like to say that Mr Steve Shank has done everything to ensure that my wife and I are taken Explorer ST which is in your shop for repairs and I would like to say that Mr Steve Shank has done everything to ensure that my wife and I are taken care of! More

I stopped by the dealership without much expectation that a trade would work out, but the sales experience was genuinely impressive. The entire team was friendly and sincere, and Darryl did an outstanding jo a trade would work out, but the sales experience was genuinely impressive. The entire team was friendly and sincere, and Darryl did an outstanding job guiding me through the details and finding a path forward. Where things fell apart was after the sale. My trade-in still hasn’t been paid off, which means I’m stuck continuing to make payments on a vehicle I no longer own. On top of that, the negative equity from that trade was already included in the financing for my new Bronco — so I’m essentially paying for a loss on a trade that hasn’t even been completed yet. I’ve never been in this situation with a dealership before, and Ford corporate isn’t able to intervene since the new loan has already been funded. I really wish the dealership had been upfront about not being able to finalize the trade as presented. I still would have purchased the same Bronco from the same store; I just needed the opportunity to pursue a different plan that would have prevented this mess. The staff is great, but anyone trading in a vehicle should double-check that the payoff will be handled promptly. More

This dealership service dept. is fantastic. Everyone so helpful and courteous. They are very easy to make an appointment with. I have found other dealerships are impossible to rea is fantastic. Everyone so helpful and courteous. They are very easy to make an appointment with. I have found other dealerships are impossible to reach. I will be a return customer. More

I will recommend everyone there costumer services very good I am very pleased and satisfied thank you so much for everyone who taking care of my car… specially Benjamin and Cade THANK YOU 😊 good I am very pleased and satisfied thank you so much for everyone who taking care of my car… specially Benjamin and Cade THANK YOU 😊 More

Great folks to deal with. Very helpful and from my buying my truck here to my service experience it has been great. Ralph Smith Very helpful and from my buying my truck here to my service experience it has been great. Ralph Smith More

My first time with mobile work. My advisor and the tech were top notch!!! Highly recommend . With my busy schedule -Angela Kraus Ford Service Department made my day way less hectic My advisor and the tech were top notch!!! Highly recommend . With my busy schedule -Angela Kraus Ford Service Department made my day way less hectic ! Thank you More

I’ve always had great experience at Angela Krause Roswell. The service reps are very responsive and communicative. Roswell. The service reps are very responsive and communicative. More