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Andy Shaw Ford Inc
Sylva, NC
172 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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172 Reviews of Andy Shaw Ford Inc
July 30, 2025
From the moment we walked into Andy Shaw Ford, we knew we were in good hands. Our search for a new Ford Maverick led us to an experience that exceeded our every expectation, thanks to the incredible team and were in good hands. Our search for a new Ford Maverick led us to an experience that exceeded our every expectation, thanks to the incredible team and their dedication to customer satisfaction. The atmosphere at Andy Shaw Ford was inviting and relaxed. We were immediately greeted by our salesperson, Dustin Shuler, whose professionalism and genuine enthusiasm for the Ford brand made us feel comfortable right away. Dustin took the time to truly listen to our needs, answer all our questions, and provide insightful guidance as we explored the features of the new Maverick. There was never any pressure, just honest, helpful advice and a real desire to help us find the perfect vehicle. Dustin’s knowledge and attention to detail were evident every step of the way. He made sure we understood all the options, kept us informed on the delivery timeline, and even checked in with us as the sale progressed. It’s rare to feel so valued as a customer, but Dustin ensured our experience was smooth, straightforward, and enjoyable. When it came time to finalize the purchase, Holly Johnson, the Finance Manager, made the process effortless. Holly was friendly, transparent, and extremely organized. She clearly explained every document, walked us through our financing options, and ensured we felt confident and comfortable with each decision. Her expertise turned what can sometimes be a stressful part of buying a car into a breeze. Driving home in our new Ford Maverick was the culmination of a fantastic journey. The vehicle itself is everything we hoped for—innovative, comfortable, and perfectly suited to our lifestyle. But what truly set this experience apart was the people at Andy Shaw Ford. When we returned the following day with some paperwork, no less than 6 other staff members, including Erica Bullock the General Manager, and Larry Hinton, Owner, congratulated us on our new Maverick. We wholeheartedly recommend Andy Shaw Ford to anyone in the market for a new vehicle. Between Dustin Shuler’s outstanding customer service and Holly Johnson’s expert guidance in finance, we felt respected and cared for throughout the entire process. Our experience was exceptional from start to finish, and we wouldn’t hesitate to return for our next purchase. Thank you, Andy Shaw Ford, Dustin, and Holly, Erica and Larry for making our dream car a reality! More
by sandliz222
Employees Worked With
Dustin Shuler, Holly Johnson
July 16, 2025
We bought a car from Andy Shaw dealership they treated us like family! Are sales man Justin Kirkland was great helped us from when we walk in till we made a deal he was the best! My mother and I were very ha like family! Are sales man Justin Kirkland was great helped us from when we walk in till we made a deal he was the best! My mother and I were very happy with every aspect of the purchase of a vehicle could not have been better! Everybody was very nice and it was quick ! Justin Kirkland is who to see when you go to Andy Shaw Ford ! He will help you the hole way threw ! You will be very happy with Justin Kirkland ! And I would like to say Thank You Justin Kirkland your the best!!! More
by Randy
Employees Worked With
Justin Kirkland give him 5 stars , Scott Rodes
April 11, 2025
Dustin at Andy Shaw Ford was super helpful. I’ve been to several Ford dealers, and none have been as helpful or knowledgeable about trucks and towing as Dustin. They didn’t have what I wanted I’ve been to several Ford dealers, and none have been as helpful or knowledgeable about trucks and towing as Dustin. They didn’t have what I wanted on the lot so I didn’t buy but certainly gained plenty of knowledge to make my decision easier. Thanks Dustin!!! Fred More
by Flpatton
Employees Worked With
Dustin!!
March 28, 2025
What a wonderful car buying experience! I never thought I would say that about vehicle shopping. I have never had a great experience when car shopping. My past experiences were that they ke I never thought I would say that about vehicle shopping. I have never had a great experience when car shopping. My past experiences were that they kept you there for hours and tried to browbeat you into a decision or agreeing to their prices or terms. BUT THIS experience with Andy Shaw Ford and specifically with Dustin Shuler was ABSOLUTELY PERFECT! Dustin was no stress, no hassle. He gave us a very fair price for our trade in and then we did the financing and was out of there in less than an hour with a beautiful new truck! When I am ready to buy my new Mustang in a few months, I will be back to see Dustin! Thank you so MUCH! More
by Barbara M
Employees Worked With
Dustin Shuler, Scott Rodes
March 28, 2025
Excellent customer service. I’ve purchased 2 vehicles from Andy Shaw Ford in the last 9 months. My daughter and son-in-law just purchased a new vehicle there also. Andy Shaw F I’ve purchased 2 vehicles from Andy Shaw Ford in the last 9 months. My daughter and son-in-law just purchased a new vehicle there also. Andy Shaw Ford is our family’s go to dealership when we are looking for a vehicle. More
by cherri226
Employees Worked With
Greg J., Holly J.,
February 10, 2025
Absolutely love Andy Shaw Ford and their staff! ! This is my fourth car purchase from the dealership, and I am certain it will not be the last! Thanks Greg and Hollie, you guys are the best!! ! This is my fourth car purchase from the dealership, and I am certain it will not be the last! Thanks Greg and Hollie, you guys are the best!! More
by audreaburch1979
Employees Worked With
Greg Jamison, Hollie Johnson
December 30, 2024
Dustin Shuler is why you need to buy your next Ford at Andy Shaw Ford. Even though I’m a flatlander from 200 miles away, Dustin treated me like I was his neighbor from down the street. He negotiated fairl Andy Shaw Ford. Even though I’m a flatlander from 200 miles away, Dustin treated me like I was his neighbor from down the street. He negotiated fairly, he quickly provided a clean, no-fluff price quote on a Ranger I found on the AS Ford website, made an attractive trade offer, and worked with me to arrange financing and delivery in just a few days time. He allowed me to work the process my way on my time. When I made the drive up to Sylva, Dustin made certain everything was ready for me to complete the purchase and head home with my new Ranger. This was without a doubt the most pleasant, efficient, and least stressful new car purchase I’ve ever made. Thanks very much to Dustin and Hollie and all of the Andy Shaw staff. If another Ford is in my future, Dustin has earned my repeat business. -G. Peters, Charlotte NC More
by gpeters6160
Employees Worked With
Dustin Shuler, Hollie Johnson
October 28, 2024
I had an amazing experience at Andy Shaw Ford. The team was knowledgeable, friendly, and attentive. I Highly recommend them for anyone in search of a new vehicle. The team was knowledgeable, friendly, and attentive. I Highly recommend them for anyone in search of a new vehicle. More
by Elg67
Employees Worked With
Erica, Dustin S., and Holly.
October 02, 2024
This is the second time I've purchased a used vehicle from Greg at Andy Shaw, and both times it has been a very straightforward and smooth process. Thank you! from Greg at Andy Shaw, and both times it has been a very straightforward and smooth process. Thank you! More
by jka
Employees Worked With
Greg Jamison
