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Andy Shaw Ford Inc

Sylva, NC

4.3
165 Reviews
Call Dealership (828) 586-0900

1231 E Main St

Sylva, NC

28779

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165 Reviews of Andy Shaw Ford Inc

February 22, 2024

I love buying vehicles from this dealership, If you want to buy a vehicle go see Brad Ledford the man in the hat More

by sandyjones831
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Ledford , Stephanie Mathis, Scott Rodes
Report | Print
Apr 10, 2024 -

Andy Shaw Ford Inc responded

Sandyjones831, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care! - McKenzie Customer Relations

February 10, 2024

Tha folks at Andy Shaw Ford are the best, most helpful people that you can deal with. Nice to see these days. More

by tvandewerker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Mathis
Report | Print
Feb 24, 2024 -

Andy Shaw Ford Inc responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

January 11, 2024

I recently purchased my fourth vehicle from Andy Shaw Ford, the people there are always helpful and are pleasurable to work with. I recommend them to anyone that is looking for a vehicle new or used. More

by Allendm2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Rodes, Don Bradley, Brad Ledford,
Report | Print
Jan 19, 2024 -

Andy Shaw Ford Inc responded

We are happy we could make your experience a positive one! We love seeing repeat customers! Thank you for continuing to choose Andy Shaw Ford! Enjoy your new ride! -McKenzie, Customer Relations

Jan 29, 2024 -

Andy Shaw Ford Inc responded

-McKenzie, Customer Relations

November 10, 2023

We were very pleased with salesman, Dustin Shuler, who applied no-pressure at all and was super helpful. Love my new car! Good experience all around from entire staff. Feels good to do business in my own More

by linsnewz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Shuler
Report | Print
Jan 19, 2024 -

Andy Shaw Ford Inc responded

Linsnewz, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are happy to hear the experience you had with Dustin was nothing less than satisfactory. Thanks again for your business! Take care! -McKenzie, Customer Relations

September 26, 2023

I have left 3 messages with my service advisor and the service manager, and they refuse to take my calls or return my voice-mails. More

by T
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron
Report | Print
Jan 19, 2024 -

Andy Shaw Ford Inc responded

T, we are so disappointed to learn of this situation you have described. T, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please reach out so we can resolve this issue. -McKenzie, Customer Relations (828)339-1228

August 09, 2023

We appreciated how helpful and friendly everyone was. While we were negotiating the deal with our salesman (Greg), he was very attentive and kept the lines of communication open. More

by Lori.Wright.60
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Jamison
Report | Print
Jan 19, 2024 -

Andy Shaw Ford Inc responded

Lori.wright.60, we appreciate your feedback of our Staff's outstanding service! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit! -McKenzie, Customer Relations

June 12, 2023

I asked Brad to help me find a car for my specific needs and within a few weeks it was there waiting for me! More

by Stephen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Ledford
Report | Print
Jan 19, 2024 -

Andy Shaw Ford Inc responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. -McKenzie, Customer Relations

April 03, 2023

Brad Ledford was a very courteous and competent salesman. I felt no pressure and was pleased with my purchase. More

by Hms8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Ledford, Hollie Johnson
Report | Print
Jan 19, 2024 -

Andy Shaw Ford Inc responded

Hms8, we're pleased to hear everything was completed to your satisfaction! At Andy Shaw Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care! -McKenzie, Customer Relations

March 19, 2023

Amazing team! Very honest dealership. Brad was a perfect salesperson who made the process easy! More

by ptenzel1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Jan 19, 2024 -

Andy Shaw Ford Inc responded

We are happy we could make your experience a positive one! -McKenzie, Customer Relations

March 09, 2023

Andy Shaw Ford provides terrific, honest, local, hometown service and help. Shop for your next Ford with Andy Shaw Ford, Sylva NC. Brad Ledford is a terrific salesman, Scott is fair and reasonable on trades More

by lindahaggardsings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Ledford, Scott Rhodes, Holly Johnson, Erica Bullock.
Report | Print
Jan 19, 2024 -

Andy Shaw Ford Inc responded

We are so happy to hear you are so satisfied with our dealership! Thank you for this review! -McKenzie, Customer Relations

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