Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Andrews Cadillac Mt. Juliet - Service Center

Mt. Juliet, TN

4.8
111 Reviews
Call Service Center (615) 242-4242

111 Reviews of Andrews Cadillac Mt. Juliet - Service Center

Sort by
November 10, 2024

Very happy with the repair that was done. It was done quickly and correctly. I will use them again. More

by LSTEVENS1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Heflin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 03, 2024

Robert was extremely helpful in assisting me with the "settings" of all the bells and whistles of the vehicle! More

by AHolland
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Frost
Report | Print
November 02, 2024

Words words words word words words words words words words words words words words words More

by TRAVKEL805
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giorgio Lanata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Heflin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 31, 2024

Everyone there is very professional, helpful and friendly. My first visit but not my last. More

by davskaggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giorgio Lanata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 27, 2024

Good sales team. Liked working with them. Car is wonderful. Hope service is as good More

by JLCOOK_227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giorgio Lanata
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Heflin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Soderstrom
Report | Print
October 21, 2024

My service adviser was great. Gave me updates of all my recalls. Was very professional! More

by info@musiccitysedan.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giorgio Lanata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Heflin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 21, 2024

My mismanufactured XT6 was retrofitted with a standard premium luxury AWD feature that now performs with GREAT success! More

by steven.sampson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Heflin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 14, 2024

Timely, professional, genuine and respectful! The whole staff was impressive and the dealership is beautiful and clean. More

by mikewesolowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giorgio Lanata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Heflin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 10, 2024

one star says it all between Mt. Juliet and Brentwood. Over $1500.00 in approx one month and no help from Andrews. More

by JJBASB
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Giorgio Lanata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Andrews Cadillac Mt. Juliet responded

Good morning, Thank you for providing us with your feedback. We've looked through all records for both Andrews Cadillac Brentwood and Andrews Cadillac Mt. Juliet and can't seem to find anything with the name "JJASB". I would like to research what you're referring to so if it's not too much trouble, would you please reach out to me via email (joeypugliese@andrewscadillac.com) or you can call me on my direct line at 615-277-5244. Thanks again and I'll look forward to hearing back from you soon. Joey Pugliese 615.373.3800 Office 615.277.5244 Direct www.andrewscadillac.com Andrews Cadillac Brentwood 1 Cadillac Drive Brentwood, TN 37027 Andrews Cadillac Mt. Juliet 560 Pleasant Grove Road Mt. Juliet, TN 37122

October 04, 2024

Greatly appreciate all that the service folks did to assist. They went above and beyond expectations! Tyler and all others I dealt with were outstanding. More

by michaeligney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
1
...
3
4
5
...
12