Andrews Cadillac Mt. Juliet - Service Center

Great service easy to get appointment friendly staff. Good experience with them and a happy customer Good experience with them and a happy customer More

Brought car in to fix a leak. Repair cost $2700 and car still has the leak. Called twice to let them know leak still present never got a call back. Went to dealership spoke wit Repair cost $2700 and car still has the leak. Called twice to let them know leak still present never got a call back. Went to dealership spoke with GM they took car again. Returned 3 days later and leak still present. Never received followup call. This is a follow up to a negative review let on 2/25/2025. After taking my car back again for a persistent problem, the dealership went above and beyond any expectations I had. Not only did they fix the problem but they went out of their way to show they truly care about their customers satisfaction. Thank you, I sincerely appreciate it. More

I was talked to like I was an idiot and they never tried to fix the problems until I had to get mad. Had to stay on them about the breaks making a noise was told over and over again Cadillacs are know for t to fix the problems until I had to get mad. Had to stay on them about the breaks making a noise was told over and over again Cadillacs are know for that but after I insist that they fix the noise somehow they knew something to do to fix it More

Andrews Cadillac is fantastic. Will only have my car serviced there. Every time I have taken it in it is always great service. Thank you. Will only have my car serviced there. Every time I have taken it in it is always great service. Thank you. More

When i checked my car after picking up in the morning, There was sound noise issues. There are so many issues even if new car! I think the car is old one, not new car I already tried to visit 4tim There was sound noise issues. There are so many issues even if new car! I think the car is old one, not new car I already tried to visit 4times due to many issues. And also, I visited the shop to pick up my car on Friday 6:05PM. But they did not wait pick up. I saw someone inside. But they rejected I was disappointed. More

Everything was handled in a professional and a friendly manner.It was a good experience from beginning to end! manner.It was a good experience from beginning to end! More

Great dealership. Responsive and dependable. Could not ask for better customer care service. Great team of employees. Responsive and dependable. Could not ask for better customer care service. Great team of employees. More

Excellent service as always! Super friendly and the service department is SO clean! They get things done in a timely manner and with a smile! 5 STARS!🌟 🌟🌟🌟🌟 Super friendly and the service department is SO clean! They get things done in a timely manner and with a smile! 5 STARS!🌟 🌟🌟🌟🌟 More

Best service, everyone is very pleasant. Are always extremely helpful. Will only take my car here. Are always extremely helpful. Will only take my car here. More

Knowledgeable staff that performed the work as requested and got me out as promised including a car wash. and got me out as promised including a car wash. More