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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,809 Reviews

3,809 Reviews of Andrew Toyota - Service Center

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April 26, 2019

Andrew Toyota Service Center While I received many emails and texts from people I do not remember meeting, I appreciate the service and help I received from Willie. I called late More

by CLEVERETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 26, 2019 -

Andrew Toyota responded

Thank you for your review and business. We never want to pressure our clients. We value your trust and only want to inform you on the things that are needed. Best wishes, Allen Good, Service Manager, agood@andrewtoyota.com

April 25, 2019

Great Service Department employees. I’ve had a 2008, 2012, 2016, 2017 and a 2018 Prius. The last two were Prius Primes. I will always take my Toyota’s to Andrew Toyota for service. Willi More

by RUA.BUBBA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Murray
Apr 26, 2019 -

Andrew Toyota responded

We are over the moon grateful for your loyal service. Thank you for choosing Andrew! - Allen Good, Service Manager, agood@andrewtoyota.com

April 25, 2019

Satisfied Customer I recently became the proud and blessed person of my second Toyota. The service personal has given me great service! Keep up the wonderful job that y More

by ED.HOLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Andrew Toyota responded

We are so glad to have earned your business and that you are happy with us. Thanks again! -Duane Domagalski, Service Director, ddomagalski@andrewtoyota.com

April 25, 2019

Work was explained and done in a timely manner Went in for an oil change, Willie checked what was appropriate for my mileage. Suggested spark plugs replaced. Told me approximate wait time, which More

by prudencepetrykowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Andrew Toyota responded

Paying attention to all details and providing timely service is VERY important to us. Thank you for your business. Take care, Allen Good, Service Manager, agood@andrewtoyota.com

April 22, 2019

another great experience! Honest, trustworthy, and willing to go the extra mile. Thank you Mike and Allen! They make the service process very easy and I know they're treating More

by JPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Domagalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Andrew Toyota responded

You are very welcome! Thank you for your review and business. When you do business with us, you are a part of the Andrew family!!! -Allen Good, Service Manager, agood@andrewtoyota.com

April 22, 2019

Awesome Costumer Service William M Willett III was amazing from start to end. Very professional and easy to work with. Strongly recommend him for your services. The same go More

by STUNTER316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cicero
Apr 23, 2019 -

Andrew Toyota responded

Thank you for your loyal business in both our sales and service departments. We appreciate being your Toyota dealership of choice. Best wishes, Kevin Burgher, GM, kburgher@andrewtoyota.com

April 20, 2019

Good reliable service Andrew Toyota provides reliable service. I know I can trust their service and recommendations. Waiting area is always clean have good coffee and refre More

by MYUNDEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Andrew Toyota responded

Unfortunately we did change our policy on the car wash. We no longer do an automatic car wash when the vehicles are in for service. We were getting a number of complaints on the amount of extra time it was taking to get the vehicles washed. With the amount of cars that were being run through our car was It would sometimes add between 30-45 extra minutes. We were able to get the services done in a proper amount of time but with the added car wash time people were unhappy and it would affect getting cars done in 1 hour or less with a schedule maintenance. With that being said when you do bring your vehicle in for service and if you have the extra time just let your service advisor know you want it washed and we will be more than happy on doing that for you. Thank you again for your trust and business. Allen Good Service Manager agood@andrewtoyota.com

April 17, 2019

Issue resolved quickly The back hatch lock for our Yaris was not working properly. Willie was contacted and we set up an appointment. 90 minutes later the lock was fixed. More

by momamato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Andrew Toyota responded

You are welcome. I am glad I was able to get this squared away for you. Take Care, Willie W.

April 16, 2019

Excellent service. My car needed to have work done because of a recall. The service department was very courteous and accommodating throughout this experience. A part ne More

by SHOLTAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Apr 22, 2019 -

Andrew Toyota responded

Thank you for getting the recall done with us. I am glad that everything was efficiently taken care of. Take care, Allen Good, Service Manager, agood@andrewtoyota.com

April 15, 2019

Second To None! Duane, Dan the Man, and Norm are the perfect recipe for outstanding, professional service that is second to none. Thank you all for keeping me safe on More

by #1084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Domagalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Rogers
Apr 22, 2019 -

Andrew Toyota responded

You are welcome and THANK YOU for choosing us as your preferred Toyota dealership. We appreciate and value your continued business. Take care, Duane Domagalski, Service Director, ddomagalski@andrewtoyota.com

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