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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,809 Reviews

3,809 Reviews of Andrew Toyota - Service Center

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May 16, 2019

Excellent services from John- the great guy! Always got quality services from MR. John. Especially this time when I was in hurry for my emergency, Mr. John responded very quickly with his knowled More

by Lola
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

Andrew Toyota responded

I am humbled by your review! Thank you for your kind words and business. All the best, John Ferrigno, jferrigno@andrewtoyota.com

May 16, 2019

Great service with exception of shuttle. Long wait for pick up by shuttle without contact as to why the pick up,shuttle after service took over 1 1/2 hour wait. More

by lkoehnmace
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019 -

Andrew Toyota responded

Thank you for the feedback. We will make sure to pass that on to our Shuttle crew. We are always looking to improve. -Andrew Toyota Customer Care Team

May 16, 2019

great They helped out with a problem and made sure that it was covered under warranty, They were kind and should that they wanted to help get the problem fi More

by roloff.jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cicero
May 17, 2019 -

Andrew Toyota responded

I am glad everything worked out so well. Thank you for your review and business. Best wishes, Allen Good, Service Manager

May 16, 2019

Exhaust system and dealing with insurance. Dan Rogers handled check in, determined damage and did everything the insurance company required with professionalism and experience. Tim Jansen did t More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Jansen, Dan Rogers
May 17, 2019 -

Andrew Toyota responded

I am so glad to hear everything was done well for you. Thank you for your review and business. -Allen Good, Service Manager

May 16, 2019

Superior experience. Brought in our 2006 Rav4 for routine oil change and Check Engine light. Service tech's were successful in identifying the source of the problem as wel More

by IKE1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David (morning driver) and the afternoon driver (can't remember his name) were great ambassadors for the dealership.
May 17, 2019 -

Andrew Toyota responded

Thank you for your review and continued business. Best wishes, Kevin Burgher, GM

May 16, 2019

Great job The staff and the service are always great! We have been taking our cars there for many years. Wouldn't go anywhere else. It's always nice to set i More

by Peg Skocir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019 -

Andrew Toyota responded

Yours and Johns loyalty means the world to us. Thank you for your trust and continued business. Take Care, Allen Good, Service Manager

May 16, 2019

Thanks Zee I was very impressed with Zee's patience with me in explaining the work that needed to be done on my car. He was very helpful and took the time to mak More

by Diane
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

Andrew Toyota responded

Every little detail matters to me. I always want to ensure every customer is 110% satisfied. Thank you for your business. Best wishes, Zee

May 14, 2019

Great Very convenient and flexible with making or changing my appointments. Great customer service and never disappointed with the service. Awesome job all More

by BRU2928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2019 -

Andrew Toyota responded

Thank you for choosing Andrew Toyota. We appreciate your continued business. Best wishes, Kevin Burgher, GM, kburgher@andrewtoyota.com

May 13, 2019

Convenient,fast service, courteous, polite, helpful with a s I have never had any problems with your service and everyone is always willing to be of service.your snack area adds a good touch while my car is bein More

by ERNESTINERODGERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cicero
May 13, 2019 -

Andrew Toyota responded

Thank you for your compliments and continued business. We appreciate your continued business. Best regards, Allen Good, Service Manager, agood@trustandrew.com

May 13, 2019

Service Work Experience The requested service work was handled quickly and professionally. All my questions and concerns were addressed completely. I will be returning soon w More

by dshuster50
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Andrew Toyota responded

Thank you for your continued business. We are honored to be your dealer of choice. Best wishes, Allen Good, Service Manager, agood@andrewtoyota.com

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