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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,810 Reviews

3,810 Reviews of Andrew Toyota - Service Center

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July 08, 2019

Great job! I was really impressed by the efficiency of the service center. The wait was less than what they predicted, and the free coffee and snack were much a More

by FLANGE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cicero
Jul 08, 2019 -

Andrew Toyota responded

Thank you for the compliment and business. We work hard to make our processes run smoothly and quickly. We value your time. All the best, Allen Good, Service Manager, agood@andrewtoyota.com

July 08, 2019

Awesome staff Very pleasant and helpful staff. Thoroughly explained what needed to be done and the implications that could result from delaying the recommended serv More

by KWM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 18, 2019 -

Andrew Toyota responded

We always want to make our customers feel welcome every time they come to the dealership. I am happy to hear that we have achieved that. Best, Kevin Burgher, GM

July 08, 2019

Ok work, need better customer service I think the work done was fine, but when the $70 oil change turns into a $1200 brake and AC fix, the least they could do is wash my car and dry the so More

by KATRECKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Andrew Toyota responded

Thank you for your service and feedback. I am sorry to hear that this occurred. We care about you as our customer. Please call me at (414) 509-2781. Thank you, Allen Good, Service Manager, agood@andrewtoyota.com

July 07, 2019

Service I have been a customer of Andrew Toyota about 20 years I always leave satisfied. Steve Cicero was courteous from the time he took my keys up until he More

by KADOROBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cicero, Prentiss Farsee
Jul 08, 2019 -

Andrew Toyota responded

Thank you for your kind words, review, and business. We appreciate having you as one of our loyal customers. All the best, Allen Good, Service Manager, agood@andrewtoyota.com

July 06, 2019

Great service! Excellent service, in and out in a flash. Friendly folks, comfy waiting area. And chocolate chip cookies left on the passenger seat for an “on the way More

by JSHER63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Andrew Toyota responded

Thank you for your review and business. We always do our best to get people in and out efficiently. All the best, Allen Good, Service Manager

July 05, 2019

Usual Ecxellence I’ve been going to Andrew Toyota for service for many years. Also, my last three vehicles (two Highlanders and one Camry) were purchased at Andrew Toy More

by garwen17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Andrew Toyota responded

Your trust is something we never take lightly. Thank you for being a loyal part of the Andrew Toyota family. All the best, Kevin Burgher, GM, kburgher@andrewtoyota.com

July 05, 2019

Outstanding service I have been using Andrew service for 15 years.I have always been treated with RED CARPET service.Your service team is outstanding.I am so proud to tel More

by michaelswork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Rogers
Jul 05, 2019 -

Andrew Toyota responded

Your referrals are our biggest compliment. Thank you for being a loyal Andrew Toyota customer. All the best, Allen Good, Service Manager, agood@andrewtoyota.com, Service Manager

July 04, 2019

Considerate and thorough. Got an appointment within 12 hours of calling. The car was ready when promised. Somehow, even on the day before a holiday, they managed to fit in a q More

by Hedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Rogers
Jul 05, 2019 -

Andrew Toyota responded

We try very hard to accommodate all requests to the best of our abilities. Thank you for doing business with us. Best wishes, Allen Good, Service Manager, agood@andrewtoyota.com

July 03, 2019

Vehicle was ready when promised Great customer service. But I’m soooo use to receiving my chocolate chip cookies after my service. Lol!! Didn’t get them this time. Great to offer a l More

by SEPHNO304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cicero
Jul 05, 2019 -

Andrew Toyota responded

Thank you for your business. Sorry about missing out on the chocolate chip cookies. Remind us that you missed it and we'll give you 2 bags next time. All the best, Allen Good, Service Manager, agood@andrewtoyota.com

July 02, 2019

2018 Highlander with a flat.........19" wheels On way out of town for family reunion - low pressure light went on - drove to Andrew - they fit us in on a busy Friday. Found puncture on sidewall - More

by PKHighlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Jul 05, 2019 -

Andrew Toyota responded

I am glad that we were able to get everything done so quickly for you and that your plans weren't ruined. Thank you for your review and business. All the best, Allen Good, agood@andrewtoyota.com, Service Manager

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