3,810 Reviews of Andrew Toyota - Service Center
Andrew Toyota is Great! They're Friendly Upbeat Caring Kind Youthful Outstanding Unmatched Diligent Economical Alert Lovable Easy-going Righteous Rapid Atten They're Friendly Upbeat Caring Kind Youthful Outstanding Unmatched Diligent Economical Alert Lovable Easy-going Righteous Rapid Attentive Terrific Energetic Remarkable More
Friendly professional and quick service. I was called to remind me to schedule my vehicle for service. It was very easy to make the appointment, and I was sent reminders for the appointment I was called to remind me to schedule my vehicle for service. It was very easy to make the appointment, and I was sent reminders for the appointment time. The service person seemed to be waiting for me at the appointment time. He quickly gathered the information needed for service and explained what was being done as part of my 10,000 mile service check. I waited for my car, and was pleasantly impressed that the service visit was under an hour. My car was returned to me ready to be driven out the door. No searching to find it somewhere on the lot, as happened in other service places. More
Looking back after 20 years of ownership The ostensible purpose of my request to the mechanic was to try to explain why the engine stopped and it took several starting attempts to get the das The ostensible purpose of my request to the mechanic was to try to explain why the engine stopped and it took several starting attempts to get the dashboard to light up and the Tacoma engine to run. An ulterior purpose was to get feedback from the mechanic about the road worthiness of the 20 year old pickup. The most important conclusion offered by the mechanic was that it was time to retire the vehicle. After 20 years of ownership, the corrosion on the frame was serious. So my goal is to turn the vehicle over to a salvage firm in the near future. All of the service work done on this vehicle was done at Andrew and the predecessor Schlesinger auto sales firm. It was purchased from Schlesinger in Dec 1999. I have no complaints. Personnel were always competent and businesslike. The vehicle closely matched the various specifications in the original sales literature. For example, It got 21 miles per gallon over the 20 years. And it was used for many tasks. There were never regrets about having purchased this vehicle. More
Oil change and filter Came in for an oil change and filter and was treated very well. I would recommend this dealership to anyone like me who is from out of town or local Came in for an oil change and filter and was treated very well. I would recommend this dealership to anyone like me who is from out of town or local More
Service of my RAV4 Excellent service - very quick and thorough and service personnel were a pleasure to deal with. I purchased my vehicle at Andrews Toyota and I will de Excellent service - very quick and thorough and service personnel were a pleasure to deal with. I purchased my vehicle at Andrews Toyota and I will definitely return here to have my vehicle serviced More
Excessive wait time for basic service. vehicle was in delivery lane while attendant completed paperwork for others also backed up I completed the after-service survey, for basic service. vehicle was in delivery lane while attendant completed paperwork for others also backed up I completed the after-service survey, but there was no way to send it back to Toyota More
Service for check engine light Check engine light paid over $2000.00 check engine light is still on was told it would cost another $3000.00 and it might fix it. Check engine light paid over $2000.00 check engine light is still on was told it would cost another $3000.00 and it might fix it. More
Good communication , quick analysis and recommendation Analyze my air condition problem quickly, recommendation of choices, and communicate through out the day updates to the progress on repairing my air c Analyze my air condition problem quickly, recommendation of choices, and communicate through out the day updates to the progress on repairing my air conditioner. Alan and Mike seemed to care and be helpful. More
Long wait time, no frills Customer wait area loud and area not very clean. Waited an hour and 45 minutes for an oil change/tire rotation (scheduled appt). That’s way too lon Customer wait area loud and area not very clean. Waited an hour and 45 minutes for an oil change/tire rotation (scheduled appt). That’s way too long. No special treatment to vehicle (placemat /seat protection). No car wash? Just bare bones service. Both customer service employees were nice. More
Found the problem immediately I was having a problem with my daughter's Nissan, and we had taken it to the local Nissan dealer for repair. After two visits there, where they assure I was having a problem with my daughter's Nissan, and we had taken it to the local Nissan dealer for repair. After two visits there, where they assured us the problem was fixed (and it wasn't,) I told my daughter I was going to call Andrew Toyota, which is where I have my car serviced. They found the problem immediately and it was fixed. More