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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,810 Reviews

3,810 Reviews of Andrew Toyota - Service Center

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August 21, 2019

Andrew Toyota is Great! They're Friendly Upbeat Caring Kind Youthful Outstanding Unmatched Diligent Economical Alert Lovable Easy-going Righteous Rapid Atten More

by TToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2019 -

Andrew Toyota responded

We are flattered by your review and continued business. Thank you for choosing Andrew Toyota. All the best, Kevin Burgher, GM, kburgher@andrewtoyota.com

August 21, 2019

Friendly professional and quick service. I was called to remind me to schedule my vehicle for service. It was very easy to make the appointment, and I was sent reminders for the appointment More

by SheilaJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2019 -

Andrew Toyota responded

I am glad to hear that you are satisfied with your latest service in our Service Department. Thank you for choosing Andrew Toyota. All the best, Kevin Burgher, GM, kburgher@andrewtoyota.com

August 16, 2019

Looking back after 20 years of ownership The ostensible purpose of my request to the mechanic was to try to explain why the engine stopped and it took several starting attempts to get the das More

by Ordinary Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Andrew Toyota responded

You are truly a part of the Andrew Toyota family. Thank you for being a loyal customer for the last 20 years. We are honored and look forward to your patronage with your next truck too. Best wishes, Kevin Burgher, GM, kburgher@andrewtoyota.com

August 16, 2019

Oil change and filter Came in for an oil change and filter and was treated very well. I would recommend this dealership to anyone like me who is from out of town or local More

by Tberres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 19, 2019 -

Andrew Toyota responded

Your loyal business and recommendations are our 2 highest compliments. Thank you for bringing in your 2017 Lexus RX 350 F Sport for its 30K mile service and oil change. All the best, Allen Good, Service Manager, agood@andrewtoyota.com

August 16, 2019

Service of my RAV4 Excellent service - very quick and thorough and service personnel were a pleasure to deal with. I purchased my vehicle at Andrews Toyota and I will de More

by GILLISTEWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Rogers
Aug 19, 2019 -

Andrew Toyota responded

Your loyalty means the world to us. Thank you for bringing in your 2017 Toyota RAV4 Hybrid Limited AWD for its 30K mile service, oil change, and tire repair. Much appreciated, Allen Good, Service Manager, agood@andrewtoyota.com

August 15, 2019

Excessive wait time for basic service. vehicle was in delivery lane while attendant completed paperwork for others also backed up I completed the after-service survey, More

by dick7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Aug 15, 2019 -

Andrew Toyota responded

We take feedback and reviews like this very seriously. My Service Manager Allen Good would like to speak to you ASAP. Please call him at (414) 509-2781. Thank you, Andrew Toyota Customer Care

August 14, 2019

Service for check engine light Check engine light paid over $2000.00 check engine light is still on was told it would cost another $3000.00 and it might fix it. More

by CWBY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Willett
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Andrew Toyota responded

We take reviews like this VERY seriously. Our Service Manager, Allen Good, would like to speak to you ASAP. Please call him at (414) 228-1450 and ask to have him paged. Thank you, Andrew Toyota Customer Care Team

August 14, 2019

Good communication , quick analysis and recommendation Analyze my air condition problem quickly, recommendation of choices, and communicate through out the day updates to the progress on repairing my air c More

by AJUBELIRER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Andrew Toyota responded

All the details big and small are important to us. Thank you for bringing in your 1998 Toyota Camry in for the a/c concern. I am glad we were able to fix it for you. All the best, Allen Good, Service Manager, agood@andrewtoyota.com

August 14, 2019

Long wait time, no frills Customer wait area loud and area not very clean. Waited an hour and 45 minutes for an oil change/tire rotation (scheduled appt). That’s way too lon More

by ThePick
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Ferrigno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Andrew Toyota responded

We take reviews like this VERY seriously. Our Service Manager, Allen Good, would like to speak to you ASAP. Please call him at (414) 228-1450 and ask to have him paged. Thank you, Andrew Toyota Customer Care Team

August 14, 2019

Found the problem immediately I was having a problem with my daughter's Nissan, and we had taken it to the local Nissan dealer for repair. After two visits there, where they assure More

by PENNY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew C. Schlesinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Rogers
Aug 14, 2019 -

Andrew Toyota responded

I am glad to hear that everything got taken care of efficiently with us. Thank you for your business. All the best, Allen Good, Service Manager, agood@andrewtoyota.com

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